Byzantium Collection Reviews 

556
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent service. Received items amazingly quickly. Beautiful sparkly earrings and lovely quality presented in a neat little pouch. Have purchased 4 pairs already and so happy with them all. Colours... See more

Company replied

Rated 5 out of 5 stars

my friend brought me earrings from you and loved them so I got myself some more and fir another friends birthday as she liked mine very pretty I will use you again as the little bags are lovely aswel... See more

Company replied

Rated 5 out of 5 stars

These earrings are very pretty and look just how they do advertised. Good delivery too.

Rated 5 out of 5 stars

Lots of coloured studs and other jewellery. I was looking for a particular pale purple stud called Provence Lavender as my Mum lost one of her pair a few years ago. After some searching I found this... See more

Company replied

Company details

  1. Jewelry Store

Written by the company

Offering elegant and affordable jewellery since 1991


Contact info

4.8

Excellent

TrustScore 5 out of 5

556 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(556)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality, stylish and good value

I’m very pleased with my new earrings, which are good quality, a stylish design, and great value-for-money.

October 19, 2023
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Reply from Byzantium Collection

Thank you so much for this lovely review

Rated 5 out of 5 stars

Pretty earrings

Such a quick delivery and so pretty.

October 16, 2023
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Reply from Byzantium Collection

thank you for this lovely review.

Rated 5 out of 5 stars

The Company responded really quickly…

The Company responded really quickly when I noticed the site had not used the delivery address I’d given them but had put my address ( as cardholder) instead.
True to their word the delivery address was changed and the items posted out the day after ordering by first class post.
Still waiting to see the items myself but the recipient, bought for her 18th birthday was delighted by them.

October 9, 2023
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Reply from Byzantium Collection

Brilliant, thank you so much for this lovely review, so glad that the present went down well!!

Rated 5 out of 5 stars

Earrings bought to replace one of my…

Earrings bought to replace one of my previous pair which was lost. They were a gift from my son! Ordered and delivered in days and free postage and in a little bag. Very impressed and will certainly look at the site again for gifts.

October 8, 2023
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Reply from Byzantium Collection

Thank you for this lovely review

Rated 5 out of 5 stars

Lost and replaced

I bought a pair of earrings for my wife when we went on holiday, unfortunately the first time she wore them she lost one. So when I got back home I googled them and they had the exact pair so I bought them and they arrived within three days. Excellent service.

September 24, 2023
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Reply from Byzantium Collection

Thank you for this lovely review

Rated 5 out of 5 stars

Back of one earring missing

Earrings lovely and delivered promptly however the back of one earring is missing.

Please post to me to receive 5 stars.

UPDATE missing part received in the post today thankyou. Edited to 5 STARS

September 29, 2023
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Reply from Byzantium Collection

Ah thank you so much for this lovely review, and for letting us know so that we could sort out the problem quickly! best wishes

Rated 4 out of 5 stars

Very pale earrings.

I was delighted to receive my order within a few days of it being placed. However, my earrings are very pale and more like rose quartz than Austrian crystal, but I sill like them.

August 28, 2023
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Reply from Byzantium Collection

thank you for this kind review. Please note the crystal is Swarovski; we do have darker pink crystal studs if you would like to take a look?

Rated 5 out of 5 stars

Hi Byzantium Collection I really like…

Hi Byzantium Collection I really like your jewellery so much it so good to wear all the time and the jewellery is so beautiful and pretty and that why I like buying your jewellery all the time.?

August 14, 2023
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Reply from Byzantium Collection

Thank you so much for this lovely review and for your continued support, we really appreciate it!

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