CabinetParts.com Reviews 

I had an inside corner cabinet door hinge break. I had no luck finding anything to replace it. I filled out the web form for help at CabinetParts.com and Frank in sales got back to me right away. With just the photos I sent in, and measurements I took Frank found the hinges I needed. I was skeptical because the design had changed, but they fit perfectly, even in the same screw holes. I was very impressed.

I can't provide a review on products that I have not received.

I was greeted by Sherry on the phone who represented your company with professionalism and competence. She solved my questions and issues quickly and followed up with me if had any further question. Simply put. "She is a Keeper" for your company.

My order arrived missing one drawer slide and two drawer slides are severely damaged. I A small contractor so I don’t usually get a lot of help from these big companies. Hopefully, they’ll be able to make it right for me in time for my customer.

Sherry did a fantastic job finding the right hinges for my cabinet and helping to complete my order by ensuring I had all the parts I needed. The order was shipped promptly and was received sooner than expected. The installation instructions were helpful and the hardware works perfectly.

Their website was easy to navigate and their prices were good. Giving them 3-stars because of the shipping... it's not their fault FedEx takes a week to ship from Florida to New York but they are the one's using them...

Very impressed with the prompt response to our inquiries, the way customer service really dug in to help us to get what we needed. And they proved they know their stuff, hardware worked perfectly. We now have a functioning trash drawer that doesn’t have to be kept closed with a brick! Ah, the simple pleasures…thanks again, glad we chose to work with you.

Order was completed on time and quicker than expected , perfect fit with easy installation. Very pleased with qualiy of product, will definately order again without hesitation.

I was shopping on line for a blind corner pullout shelf and was a little hesitant about ordering one. I had a particular space issue in my kitchen. Contacted sales and asked for some insight as to the shelf I was looking at would work. Did want to order one try to install it to find out it wouldn’t work. Took a few pictures and gave sales a few measurements and they came back with a recommendation and a link to the one that would work which was different than the one I was looking to purchase . This saved me a lot of money time and frustration. Thanks again to the sales team for the insight.

Terrible experience, as a General Contractor who could have been a repetitive client for this company we were greatly disappointed in the product and then the customer service that followed. A basket was purchased for install and the size was not correct, they would not accept an exchange or return so we had to shop at Home Depot that was more that happy to help us complete our task. Home Depot gave us multiple options and have great return policies! These baskets purchased were brand new never installed by our team due to the size being to large, the return was attempted the day after they were received and the return was denied. Save yourself money and headaches, stay away from this company.

My order shipped quickly and was exactly what I needed.

The product looks and works great, and it arrived super fast.
Will definetly buy from them again!!!

This company really shines! The product was produced exactly as I ordered. The packaging was the best I’ve seen from any company or product I’ve ever ordered. I ordered roughly 75 door and drawers and all were double or triple bubble wrapped with all box corners extra protected…every piece was perfectly delivered. In addition, all customer service agents were kind, courteous, knowledgeable, and efficient.
I can’t say enough good things about Cabinet Parts. Especially in today’s climate, they stand apart.

Customer service rep Sherry helped me decide which item was correct for my needs. She immediately responded to all my correspondences via email and phone. As I told her, it was the best customer service interaction I have ever had.

Customer service was very unresponsive. I ordered 3 cabinet latches and heard nothing for 3 days, until I inquired about the order. Then I was told it shipped from the warehouse that very day. After that, I tracked shipment on FedEx, until it sat in same location for 4 days. I emailed customer service, both at CabinetParts and FedEx and still have yet to get any response.

Reached out to customer service 3/14/2015 looking for replacement hinges and corresponded with Sherry. She sent me video to explain how to measure the cabinet and was back and forth with emails trying to help me. Sherry was patient, professional and explained what I needed to replace hinges, I ended the email stating I would be back in touch when I could get appropriate information. On 3/17/2025 sent information and Sherry provided contact number and I reached out. Sherry was patient, polite and professional at all times and provided STELLAR customer service.

I have been looking for new cabinet hardware for over 6 months and had no luck. I FINALLY found exactly what I was looking for at Cabinet Parts.

Sherry is ABSOLUTELY amazing. She is extremely knowledgeable, thorough and great to work with. She provided me with several options to choose from. She spent so much time with me and wouldn't give up until I was happy with my selection.

She always responded to my emails in a timely fashion. I couldn't have found what I was looking for without her.

Sherry is truly an asset to Cabinet Parts.
Thank you again Sherry - I couldn't have done it without you :)

Sincerely,
Marcy

I recently needed to figure out which hinge would work to replace an old Ikea hinge on an Akuram cabinet. The reponse was fast and they helped me figure it out. Thanks.

I have used CabinetParts.com many times. 2 of the last 3 orders are missing their expected date to ship and are shipping late from their warehouse. My order is still not showing up on FedEx's system, four days later. When I inquire about my order I'm told to check the website. Very frustrating.