Cables For Charging Reviews 

59
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Terrible communication. I ordered a cable for my car and the one that arrived was not the one in the pictures. I have sent a general enquiry via email and had no response. I am currently still wa... See more

Rated 1 out of 5 stars

Two weeks and still waiting... nothing apart from automated receipt to email address at checkout which did not contain tracking number. No dispatch note, and no reply to email enquiry... another cha... See more

Company replied

Rated 2 out of 5 stars

Well, I must still receive my ordered goods ... Due a incomplete adress, it's sent back to the manufacturer . I sent a message to the manufacturer but receive no answer ? Well i hope that the cab... See more

Rated 5 out of 5 stars

32-amp charging cable for cars I have used this charging cable now for 9 months and to date I have had no issues. The cable is heavy duty with solid connectors at either end and I have every expecta... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Provider of quality Electric Vehicle charging cables for the UK and Europe with products, advice and guidance for all Electric cars. Range includes cables for Type 1 EVs such as the Nissan LEAF and Mitsubishi Outlander PHEV and Type 2 cars such as the BMW i3, Volvo XC90 and Tesla Model S and Model X. Cables include standard 5M black for 16Amp and 32Amp as well as Coiled Green 5M cables in 16Amp or 32Amp.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(59)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible communication.

Terrible communication.

I ordered a cable for my car and the one that arrived was not the one in the pictures. I have sent a general enquiry via email and had no response. I am currently still waiting for a reply.

Very slow delivery.

August 6, 2022
Unprompted review
Rated 1 out of 5 stars

Poor communication

I ordered a type-2 to type-2 charging cable in February. It stopped working after 6 months. I contacted Cables for Charging who asked me to send the cable back to them so they could inspect it. I paid for postage to send it back and despite following up on more than one occasion, 3 months later and I have yet to be offered a repair or replacement. Disappointed with the lack of communication.

November 27, 2020
Unprompted review
Rated 1 out of 5 stars

Two weeks and still waiting..

Two weeks and still waiting... nothing apart from automated receipt to email address at checkout which did not contain tracking number. No dispatch note, and no reply to email enquiry... another chaser sent today.

Surprised such poor service after good reviews here :(

March 5, 2020
Unprompted review
Cables For Charging logo

Reply from Cables For Charging

We have your order for the Type 2 – Type 2 cable. This is currently backordered. This was on the website.

Our delivery from our facility in China has been delayed. The delivery should have been here last week – it is transit and we expect it to arrive this Friday. We will ship your order as soon as possible.

We did email all clients to inform them of the delay and to say that we would be including an EV Cable bag with the order.

Rated 5 out of 5 stars

32-amp charging cable for cars

32-amp charging cable for cars
I have used this charging cable now for 9 months and to date I have had no issues. The cable is heavy duty with solid connectors at either end and I have every expectation that the product will give many years of service; definitely recommended.

May 21, 2019
Unprompted review
Rated 2 out of 5 stars

Still waiting ...

Well, I must still receive my ordered goods ... Due a incomplete adress, it's sent back to the manufacturer . I sent a message to the manufacturer but receive no answer ? Well i hope that the cable will come with the correct adress .... Post ofiice is also guilty for it;
Just look a little bit further , then you find de right village.... , therefore is the postal number correct !

March 30, 2019
Unprompted review
Rated 5 out of 5 stars

Being a recent purchaser of an electric…

Being a recent purchaser of an electric car, I naturally had a few questions about my new beast. I emailed "Cables For Charging" and got some sound advice about charging and a recommendation regarding protecting my Type 2 charging cable. I purchased their charging cable bag to protect my existing cable and it arrived as promised and looks to be of excellent quality that will protect my cable much better than the one that came with my car. (I bought the car used so it may not be an OEM cable bag.) I appreciated their quality advice and would defiantly purchase from them again.

March 22, 2019
Unprompted review
Rated 1 out of 5 stars

No cable after one month.

They accepted the order. After one month! of not receiving the cable, they just returned the money, my car still cannot charge...
Very not professional IMHO.

March 7, 2019
Unprompted review
Rated 1 out of 5 stars

Asking for a review when goods haven’t…

Asking for a review when goods haven’t arrived. No response to email.

March 6, 2019
Unprompted review
Cables For Charging logo

Reply from Cables For Charging

Hello Stuart. As per our email. At check out you selected payment by BACS rather than credit card. We emailed the bank details to you. After a week we send a second request and include a card payment option. As soon as we have funds we will ship out to you via UPS or DHL. Type 2 32 AMP EV Cables are in stock on our office and shipping wharehouse in Bristol.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, quality cable, cheap price

February 13, 2019
Unprompted review
Cables For Charging logo

Reply from Cables For Charging

John,

Thank you for the feedback. If you send us an image of the car charging we will add it to our library of car charging.

Thanks

Alastair

Rated 4 out of 5 stars

Good price

Good price, fast delivery. Only gripe is that there is no latch on the plug that can be locked with a padlock. With cable theft a growing problem this was disappointing

February 6, 2019
Unprompted review
Cables For Charging logo

Reply from Cables For Charging

Hello Chris.
The Type 1 connectors have a small hole for a padlock on the trigger switch. You should be able to lock with this. We have sold a bunch of padlocks from our site to people looking to secure the cable. See https://cablesforcharging.com/product/type-1-charging-cable-securing-padlock/
And most cars have a magnetic lock that can be activated. I know the LEAF does as I use that as my daily drive.
Thanks
Alastair

Rated 5 out of 5 stars

Excellent Service

Very prompt and satisfactory service. I liked the personal touch by the supplier’s personal email contact. Product arrived well ahead of schedule and is exactly what I expected.

January 28, 2019
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery, first class product.

January 26, 2019
Unprompted review
Cables For Charging logo

Reply from Cables For Charging

Thank you Tamas.
Glad that we added Hungary to our list of countries we have shipped to.
Alastair

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look