Cables For Charging Reviews 

59
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Terrible communication. I ordered a cable for my car and the one that arrived was not the one in the pictures. I have sent a general enquiry via email and had no response. I am currently still wa... See more

Rated 1 out of 5 stars

Two weeks and still waiting... nothing apart from automated receipt to email address at checkout which did not contain tracking number. No dispatch note, and no reply to email enquiry... another cha... See more

Company replied

Rated 2 out of 5 stars

Well, I must still receive my ordered goods ... Due a incomplete adress, it's sent back to the manufacturer . I sent a message to the manufacturer but receive no answer ? Well i hope that the cab... See more

Rated 5 out of 5 stars

32-amp charging cable for cars I have used this charging cable now for 9 months and to date I have had no issues. The cable is heavy duty with solid connectors at either end and I have every expecta... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Provider of quality Electric Vehicle charging cables for the UK and Europe with products, advice and guidance for all Electric cars. Range includes cables for Type 1 EVs such as the Nissan LEAF and Mitsubishi Outlander PHEV and Type 2 cars such as the BMW i3, Volvo XC90 and Tesla Model S and Model X. Cables include standard 5M black for 16Amp and 32Amp as well as Coiled Green 5M cables in 16Amp or 32Amp.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

59 reviews

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2.6

All reviews

(59)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Over the moon with product

Over the moon with product. Price and quality first class. There was a delay on delivery due to lack of stock. I was worried incase the parcel was lost in transit. So emailed the company. But respnce was almost instant. But really better communication would have put the customers at ease.

January 22, 2019
Unprompted review
Rated 5 out of 5 stars

Delivery was good

Delivery was good. Very happy with the cable.

January 4, 2019
Unprompted review
Cables For Charging logo

Reply from Cables For Charging

Thanks for the feedback, Enjoy EV Charging.

Rated 4 out of 5 stars

Good product and good service

There was no initial acknowledgement of order and so I contacted the company after 1 week. They apologised for the delay and the cable subsequently arrived.
Delivery was within 2 weeks of order and customer service for speed of response was excellent.

December 19, 2018
Unprompted review
Rated 5 out of 5 stars

Well made and sturdy

Well made and sturdy, very quick delivery.

December 7, 2018
Unprompted review
Cables For Charging logo

Reply from Cables For Charging

Robbie,
Thanks for the feedback and that you see the quality in the cable and service. We tend to use Next Day with DHL.

Rated 1 out of 5 stars

Exceptionally poor customer service

Exceptionally poor customer service. Took an unacceptable amount of my time to resolve this companies appalling customer service issues. Ordered cable still not delivered after three weeks. Very poor attitude from ALASTAIR DODWELL of Taybridge Consulting who also appears to also run this company. Who needs to risk this type of experience when there are plenty more companies operating in this space with superb service.

I was charged for the cable as soon as I placed the order. I received no confirmation email from Taybridge. When after a few days neither order acknowledgement nor the ordered cable had arrived I had to spend time chasing up Taybridge only then was I told that the cable was out of stock but would be supplied within a week with a free storage bag as an apology for the delay. In the end after three weeks the ordered cable was never delivered despite a number of chases from me and broken promises from Taybridge. A cable different from the one supplied did arrive after over two and a half weeks.

Taybridge tried to persuade me to keep the wrong cable in return for a £20 discount!???? Additionally along with the wrong cable, I was supplied the details of another customer. I can only assume that one or more other customers have had access to my details. How does this position the group of companies for GDPR compliance?

After returning the wrong cable to Taybridge, no refund was forthcoming. I rasied a case in Paypall, still no refund!!!! In total fustration i phoned ALASTAIR DODWELL he told me that he had sent the refund but PayPal takes three days to process all payments. After telling ALASTAIR DODWELL that I did not believe him the refund arrived while i was on the phone to ALASTAIR DODWELL.

November 21, 2018
Unprompted review
Rated 5 out of 5 stars

Great cable for my Ampera

Great cable for my Ampera
Type 1 to type 2 cable, with a green flex, delighted thank you. Excellent price too, complete with a bag.

November 3, 2018
Unprompted review
Rated 2 out of 5 stars

Cable not received

I ordered a cable 8 days ago but have not received it. I checked the order receipt and there is no expected delivery date on it. I went back to the website, and similarly could find no expected delivery timescale.

So I am being asked to review something I have not yet received - it might be really good, but can't tell you yet :)

October 14, 2018
Unprompted review

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