Caboverderentalcars Reviews 

51
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Easy to use website, quick confirmation of availability, quick to respond to a change of drop off time caused by a forced change of flight. The cars were from local businesses and were in near perfe... See more

Rated 3 out of 5 stars

Good aspects: - needed to anticipate the reservation and they were available to do so promptly. Bad: - car did not have both mediums, we were lucky to only driven at daylight, otherwise would... See more

Company replied

Rated 5 out of 5 stars

I have had the chance to be with Caboverdecarhire in touch regards a car rental for our holidays in a couple of Cabo Verde islands. In the end, unfortunately, it did not work out due to the selection... See more

Rated 5 out of 5 stars

We were a little late to rent a car in Praia so it was not possible to do it via the site but after an email exchange, they found us an equivalent car at an affordable price. The rental company was ve... See more

Company details

  1. Car Leasing Service

Written by the company

Compare and book from local and independent car rental companies in Cabo Verde. Free cancellation and unlimited mileage included. Get the best deal and support local business.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

51 reviews

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No recent history of asking for reviews

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4.4

All reviews

(51)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and helpful car rental in Cabo verde

Due to a flight cancellation I had to change dates and needed to pick up the car one day earlier.
This was on Friday evening after office hours.
With the immediate help of Cabo verde rental cars I was able to get in touch with the local company in Praia and they also were very helpful and flexible.
They send someone on Saturday to the airport to pick me up, bring me to the office and finalize the rental contract.
Very nice.
Car was the exact model that I requested.
Thank you all!

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

All perfect

The car was clean, comfy with all optional expected. We were 30 minutes late from the scheduled arrival time and was late night time, but the guy of the car rental was waiting for us, the procedure to collect and leave car were smart and easy. The guy collect our bag at the arrival and at the leaving time, he propose to follow his car to bring us to the house we rented. The best service ever met.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The first car I hired (Nissan Navara) was too heavy on the steering for me, I returned to the office the next morning and they switch the car to a Duster for me with no hassle. Customer service here is excellent.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Everytime again

We were searching for a car-rental with insurance.
Caboverdecarrentals were the first and fastest who offered. They answered always very quickly, via email and Messanger.
They helped if necessary!
Perfect transfer from and to the airport!

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Accommodating and kind

We were a little late to rent a car in Praia so it was not possible to do it via the site but after an email exchange, they found us an equivalent car at an affordable price. The rental company was very helpful and brought the car to our hostel without charging us more and gave us recommendations on places to visit in Santiago. The car was perfect.

January 23, 2024
Unprompted review
Rated 3 out of 5 stars

Something to beware

Good aspects:
- needed to anticipate the reservation and they were available to do so promptly.

Bad:
- car did not have both mediums, we were lucky to only driven at daylight, otherwise would be a disaster.
- car was dirty when delivered
- it was supposed to be tank full of gas policy. The car was delivered with the tank under half.
- even though the reservation was anticipated, they forgot this change and had to wait 20 mins more to have the car, not very organised.

October 14, 2023
Unprompted review
Caboverderentalcars logo

Reply from Caboverderentalcars

Hi Rui,

We are sorry to hear about your experience with one of our suppliers in Cabo Verde. We aim to partner with local providers who deliver a high level of service and it's clear that this wasn't the case. Our apologies for that. While we don't have direct control over the service and maintenance of the vehicles, we take your feedback seriously and will work closely with the car rental supplier in question to avoid similar situations in the future.

Thanks for taking the time to share your experience.

Rated 5 out of 5 stars

Definitely recommend! Professional, responsive, helpful, kind, ...

I have had the chance to be with Caboverdecarhire in touch regards a car rental for our holidays in a couple of Cabo Verde islands. In the end, unfortunately, it did not work out due to the selection of cars that were available (I was too late for the cheapest ones), but I still would like to recommend their services - super professional, helpful, very fast in responding. Flexibility to modify the booking or cancel without any fee. Really good experience. I feel sorry to have taken so much of their time for nothing. Maybe next time :)
Thank you, muito obrigada!

January 27, 2023
Unprompted review
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