Desert Plants Ltd Reviews 80

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fabulous!! Very happy customer here, am keeping an eye on your website for stock updates. Thank you for my pseudolithos migiurtinus. Arrived in absolutely flawless condition, and weirder than I expect... See more

Company replied

Rated 5 out of 5 stars

Think this is my third order from Desert Plants, great healthy looking cacti, now laying in its new bed, packaging perfect well protected, delivery was a little slow Iam guessing due to the bank holid... See more

Rated 5 out of 5 stars

It’s my fourth order and I love this company. Their care, their beautiful plants, their excellent service!

Rated 4 out of 5 stars

Love it ...luckily I've had cacti before so I was prepared was expecting it in a pot ready to go 🤷‍♂️ but otherwise exactly what I wanted and a free pen 😁🌵💚

Company replied

Company details

  1. Plant Nursery

Written by the company

Buy rare cactus and succulents online! Peyote, San Pedro, Agave and Succulents. We offer a unique shopping experience, the image you choose, is the plant you will receive. Eco-friendly packaging and planet friendly courier. We hope you enjoy your journey and find your highly-prized roots. Desert Plants Ltd.


Contact info

4.8

Excellent

TrustScore 5 out of 5

80 reviews

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Rated 5 out of 5 stars

Think this is my third order from…

Think this is my third order from Desert Plants, great healthy looking cacti, now laying in its new bed, packaging perfect well protected, delivery was a little slow Iam guessing due to the bank holiday, but not an issue for me, happy buyer.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous and flawless

Fabulous!! Very happy customer here, am keeping an eye on your website for stock updates. Thank you for my pseudolithos migiurtinus. Arrived in absolutely flawless condition, and weirder than I expected (which is always great!!). Nice touch to add in the tips leaflet, blank plant label and pen. Thank you very much indeed! A lovely shopping experience.

April 25, 2026
Unprompted review
Desert Plants Ltd logo

Reply from Desert Plants Ltd

Thank you so much for your wonderfully kind message! We’re absolutely delighted to hear that your Pseudolithos migiurtinus arrived safely and lived up to its wonderfully weird reputation — they really are extraordinary little plants!

It’s lovely to know the extra touches were appreciated too. We always hope to make opening a parcel feel a bit special.

Thank you again for your support and enthusiasm, and we’ll look forward to welcoming you back when more curious plants come into stock!

Best wishes,
Desert Plants Ltd Team

Rated 5 out of 5 stars

Great Company!

Very pleasant experience with this company. I bought several cacti for my birthday and was pleasantly surprised when it came with two extras! The package was very well secured, and although shipping took a few days, they clearly state on the website that the cacti need time to dry before shipping bare root. Will definitely use again if I buy more.

February 23, 2026
Unprompted review
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Reply from Desert Plants Ltd

Thank you very much for your lovely review, and happy birthday! We're delighted to hear that you had a pleasant experience and that your cacti arrived safely and well packed.

As you mentioned, we do allow a little time for plants to dry before sending them bare root, so we really appreciate your understanding. We're also glad the extra plants were a nice surprise for your birthday.

Thank you again for your kind words, and we look forward to helping you with more plants in the future.

Best wishes,
Desert Plants Ltd Team

Rated 5 out of 5 stars

Happy purchaser

Have purchased from Desert cactus before although it has been a while, bought two very healthy cacti and larger than expected, very well packed and secure, there was a slight delay in dispatch but when contacted was soon rectified, happy buyer will use again.

February 23, 2026
Unprompted review
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Reply from Desert Plants Ltd

Thank you for your kind review and for coming back to purchase from us again. We're really pleased to hear that you were happy with the cacti and that they arrived safely and well packed.

We appreciate your patience regarding the delay in dispatch, and we're glad we were able to resolve it quickly for you. It's wonderful to know you're happy with your plants, and we look forward to serving you again in the future.

Best wishes,
Desert Plants Ltd Team

Rated 5 out of 5 stars

My order took a while to get here but I…

My order took a while to get here but I knew it was due to the weather, my order arrived perfect & because it was late due to weather they sent me a free gift which was so thoughtful I love that kind of warmth, I will definitely be back and would highly recommend my tree is beautiful & my plants can’t wait for them to bloom

February 19, 2026
Unprompted review
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Reply from Desert Plants Ltd

Thank you so much for your thoughtful review. We really appreciate your patience with the delivery delay and your understanding about the weather conditions at the time.

We're delighted to hear that your order arrived safely and that you enjoyed the little extra gift — it's our way of saying thank you for your support. It’s wonderful to know you're happy with your cacti, and we hope both it and your plants grow and bloom beautifully this summer.

Thank you for your recommendation, and we look forward to welcoming you back again in the future.

Best wishes,
Desert Plants Ltd Team

Rated 5 out of 5 stars

This is a great and reliable company to…

This is a great and reliable company to source beautiful 🌵

February 2, 2026
Unprompted review
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Reply from Desert Plants Ltd

Thank you very much for your kind words. We're delighted to hear that you consider us a reliable source for beautiful cacti.

Your support means a great deal to us, and we hope to continue providing plants that you’ll enjoy adding to your collection.

Best wishes,
Desert Plants Ltd Team

Rated 5 out of 5 stars

Amazing communication skills over…

Amazing communication skills over Christmas, sent my parcel out as soon as they could and it arrived well packed and in one day! The potting soil itself looks amazing and I look foward to seeing my cactus thrive in it.

January 3, 2026
Unprompted review
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Reply from Desert Plants Ltd

Thank you for your wonderful review. We're very glad to hear that you were happy with the communication over the Christmas period and that your parcel arrived quickly and well packed.

It's great to know the potting soil has made a good first impression, and we hope your cactus is thriving in it. Thank you again for your support — we really appreciate it.

Best wishes,
Desert Plants Ltd Team

Rated 5 out of 5 stars

Excellent service all round

Website is very easy to understand and follow, item was sent quickly and arrived safely, faultless.

December 26, 2025
Unprompted review
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Reply from Desert Plants Ltd

Thank you very much for your kind review. We're really pleased to hear that you found the website easy to use and that your order arrived quickly and safely.

We appreciate your feedback and your support, and we hope to be able to help you again in the future.

Best wishes,
Desert Plants Ltd Team

Rated 5 out of 5 stars

I recently purchased from Desert Plants…

I recently purchased from Desert Plants Ltd a very fine specimen of Astrophytum ornate x A.myriostigma - it arrived safely and its is already in its pot in company with A. miriostigma and A. stelata

December 17, 2025
Unprompted review
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Reply from Desert Plants Ltd

Thank you so much for your lovely review. We're delighted to hear that your Astrophytum ornatum × A. myriostigma arrived safely and has already settled into its new pot, alongside its companions!

We really appreciate you taking the time to share your experience, and we hope your new plant continues to thrive and grow beautifully in your collection.

Best wishes,
Desert Plants Ltd Team

Rated 5 out of 5 stars

Just recently brought some plant…

Just recently brought some plant teachers from Desert Plants. They came tenderly packed with care and love.
Thank you from my heart for all the good work that you do for humanity.
Blessings to you all.

November 4, 2025
Unprompted review
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Reply from Desert Plants Ltd

Thank you so much for your heartfelt message! 💚 We’re truly touched and grateful for your kind words. It means the world to know our plants and care bring joy to others. Sending blessings right back to you! 🌵✨

Best wishes,
Desert Plants Ltd Team

Rated 4 out of 5 stars

Love it ...luckily I've had cacti…

Love it ...luckily I've had cacti before so I was prepared was expecting it in a pot ready to go 🤷‍♂️ but otherwise exactly what I wanted and a free pen 😁🌵💚

October 10, 2025
Unprompted review
Desert Plants Ltd logo

Reply from Desert Plants Ltd

Thank you so much for your kind review! We’re delighted to hear that your order was exactly what you were looking for and that you enjoyed the free gift. 🌵

We send our plants bare-rooted as this is the safest way to protect them during transit and help prevent rot. We really value your feedback and will be reviewing our website to ensure it’s clear for customers what to expect and how best to care for their plants upon arrival. 🙏

We’re always looking for ways to improve the experience for our customers, and your comments help us do that. Thank you for taking the time to share your thoughts and for supporting Desert Plants Ltd. 😊🌵

Best wishes,
Desert Plants Ltd Team

Rated 5 out of 5 stars

After sales service (DPL)

Desert Plants Ltd (DPL), is a great company.
I don't want anyone thinking my great review is due to me being a friend, or family member, or even an employee of the company, my praise comes solely from my experience as a customer.
DPL's after sales service is exceptional,
They don't just sell you plants and leave you to get on with it, any problems, queries or advice you need in the care and maintenance of your plants so that your plants thrive is there on the other end of an email.
I have learnt from my questions and interactions with DPL, that they are not just selling deserts plants, they have a deep and profound knowledge of the botany and biology of their products and a genuine desire for the plants they sell to be well looked after and for their customers to be happy customers.
It is like joining a club of like minded people.
Thank you DPL for being the way you are.
Your's
Paul De Ville

October 8, 2025
Unprompted review
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Reply from Desert Plants Ltd

Thank you so much for your kind words! Reading your review felt like a little spark of magic for us. ✨

We started Desert Plants Ltd as a little hobby, just a love for growing from seed and discovering extraordinary cacti from around the world. Along the way, it’s become a dream—nurturing rare plants, sharing them with others, and learning from fellow growers we now proudly call friends.

Every customer who joins us on this journey becomes part of our little desert plants family, and it’s wonderful to hear that the excitement, wonder, and care we feel for our plants shines through.

Thank you for being part of this adventure with us, for letting us share our love of these extraordinary plants, and for bringing your own curiosity and care into the magic. 🌵💛

Best wishes,
Desert Plants Ltd Team

Rated 5 out of 5 stars

Excellent Specimens

I've had some horrible experiences buying plants online before. But that was not the case here. Superb specimens received. Obviously well cared for and safely packaged Very happy with my purchase indeed. Happy to recommend this company and will repeat custom in future. Also received a nice surprise gift! Thank you so much! Full five stars here.

September 17, 2025
Unprompted review
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Reply from Desert Plants Ltd

Thank you so much for your wonderful review! We’re absolutely delighted to hear that your plants arrived safely and in great condition. It means a lot to us that you noticed the care we put into growing and packaging them. Your kind words and recommendation truly brighten our day, and we look forward to welcoming you back again soon....thank you again! 🌿💚

Best wishes,
Desert Plants Ltd Team

Rated 5 out of 5 stars

Splendid

Ordered specific cactus and it was delivered most promptly.
Beautiful packaging and useful tips card.
Would definitely buy from them again. Xxx

July 22, 2025
Unprompted review
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Reply from Desert Plants Ltd

Thank you so much for your kind words! We’re delighted your cactus arrived so quickly and that you liked the packaging and tips card. It means the world to know you’d buy from us again — we’ll be here when your next plant adventure calls! 🌵💚

Best wishes,
Desert Plants Ltd Team

Rated 5 out of 5 stars

Purchased a copiapoa hypogaea

Purchased a copiapoa hypogaea. The cactus arrived very well packaged and very quickly. They even put a non-toxic dessicant pack in the box to prevent humidity build up during postage. The cactus arrived in very healthy shape and looks better than I expected.

July 24, 2025
Unprompted review
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Reply from Desert Plants Ltd

We’re so glad to hear your Copiapoa arrived happy, healthy, and looking even better than you expected! We put a lot of care into making sure our plants travel well (including that little desiccant pack when needed), so it’s wonderful to know it all paid off. Thank you so much for supporting our business — here’s to many years of enjoying your new cactus! 🌵

Best wishes,
Desert Plants Ltd Team

Rated 5 out of 5 stars

Ordered Mammillaria geminispina

I ordered Mammillaria geminispina which arrived in good time, was well packaged and is a lovely plant. It also came with its plant passport, growing tips and a free pen. Very pleased with the plant and the service. The only negative was that it had to be signed for which caused a couple of problems and seemed a bit OTT. Lovely plant and would highly recommend this company who I shall do business with again.

June 23, 2025
Unprompted review
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Reply from Desert Plants Ltd

Thank you so much for your kind review —we truly appreciate you taking the time to share your experience!

We’re delighted to hear that your Mammillaria geminispina arrived safely and that you’re happy with the plant and the service. It’s always great to know our packaging, plant passport, and little extras are appreciated.

We also appreciate your honest feedback regarding the signed delivery. As a result of your comment, we’re currently reviewing our shipping policy and considering using tracked and/or signed delivery only for orders above a certain value. Your input has helped us identify where we can improve the customer experience—so thank you again.

We look forward to serving you again in future!

Best wishes,
Desert Plants Ltd Team

Rated 5 out of 5 stars

Beautiful big Peyote

This is the first time I've bought from Desert Plants and I'm totally blown away with the service! I bought a large Peyote which is in fabulous health with huge long roots! I just hope I can keep it that way! Thank you too for the pen which was a little surprise! Plant was packaged very well too. Thank you so much

February 11, 2025
Unprompted review
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Reply from Desert Plants Ltd

Thank you so much for your thoughtful review! We're thrilled to hear that you're happy with your Peyote and that it arrived in great condition. We take great care in selecting and packaging our plants, so it means a lot to know you’re pleased with our service. We're sure your Peyote is in good hands and will thrive with your care! Enjoy the little surprise, and thanks again for choosing Desert Plants—we truly appreciate your support! 🌵😊

Best wishes,
Desert Plants Ltd Team

Rated 5 out of 5 stars

Sweet plant 😎

The cactus was the size I expected it was wrapped very carefully and it arrived a day earlier than advertised so I am very happy. I will be visiting the website again soon to see what other plants take my fancy . Thank you

November 12, 2024
Unprompted review
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Reply from Desert Plants Ltd

Thank you so much for your kind words! 😎 We're thrilled to hear that your cactus arrived safely and even earlier than expected. We look forward to serving you again in future! Happy planting! 🌿😊

Best wishes,
Desert Plants Ltd Team

Rated 5 out of 5 stars

Excellent service

Excellent service, really happy with the peyote cactus I ordered

October 21, 2024
Unprompted review
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Reply from Desert Plants Ltd

Thank you so much for taking the time to leave us a review! 🌵 We're thrilled to hear that you’re happy with your peyote cactus and that our service met your expectations. If you have any questions or need further assistance, feel free to reach out. We look forward to serving you again! 😊

Best wishes,
Desert Plants Ltd Team

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