Very happy with my experience, brought as a Father’s Day gift. Had a slight delay in delivery however it still arrived fast and well in time for Father’s Day. Great communication with them, even got a... See more
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My order was handled in the most professional way possible. No issues what so ever with lovely polite and well mannered communication. Even got a brilliant little freeby because it took a tiny bit lon... See more
Great communication, orders are always accurate and have never disappointed me. I was even offered me a completely unexpected partial refund for a delayed order. Thank you as always, i'll be buying mo... See more
Fabulous!! Very happy customer here, am keeping an eye on your website for stock updates. Thank you for my pseudolithos migiurtinus. Arrived in absolutely flawless condition, and weirder than I expect... See more
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Company details
Written by the company
Buy rare cactus and succulents online! Peyote, San Pedro, Agave and Succulents. We offer a unique shopping experience, the image you choose, is the plant you will receive. Eco-friendly packaging and planet friendly courier. We hope you enjoy your journey and find your highly-prized roots. Desert Plants Ltd.
Contact info
13 Freeland Park, Wareham Road, BH16 6FA, Poole, United Kingdom
- desertplants@cactusandsucculents.co.uk
- cactusandsucculents.co.uk
4.9
Excellent
83 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful big Peyote
This is the first time I've bought from Desert Plants and I'm totally blown away with the service! I bought a large Peyote which is in fabulous health with huge long roots! I just hope I can keep it that way! Thank you too for the pen which was a little surprise! Plant was packaged very well too. Thank you so much
February 11, 2025
Unprompted review
Reply from Desert Plants Ltd
Thank you so much for your thoughtful review! We're thrilled to hear that you're happy with your Peyote and that it arrived in great condition. We take great care in selecting and packaging our plants, so it means a lot to know you’re pleased with our service. We're sure your Peyote is in good hands and will thrive with your care! Enjoy the little surprise, and thanks again for choosing Desert Plants—we truly appreciate your support! 🌵😊
Best wishes,
Desert Plants Ltd Team
Sweet plant 😎
The cactus was the size I expected it was wrapped very carefully and it arrived a day earlier than advertised so I am very happy. I will be visiting the website again soon to see what other plants take my fancy . Thank you
November 12, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you so much for your kind words! 😎 We're thrilled to hear that your cactus arrived safely and even earlier than expected. We look forward to serving you again in future! Happy planting! 🌿😊
Best wishes,
Desert Plants Ltd Team
Excellent service
Excellent service, really happy with the peyote cactus I ordered
October 21, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you so much for taking the time to leave us a review! 🌵 We're thrilled to hear that you’re happy with your peyote cactus and that our service met your expectations. If you have any questions or need further assistance, feel free to reach out. We look forward to serving you again! 😊
Best wishes,
Desert Plants Ltd Team
Reply from Desert Plants Ltd
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer service. Providing exceptional support to our plant-loving customers is something we take great pride in. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again soon! 🌵😊
Best wishes,
Desert Plants Ltd Team
Exactly what I wanted!
Fresh,chunky, well packaged plants.
These arrived quickly with loads of info.
I got a little gift,too!
Delighted.Thank you very much x
September 5, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you so much for your kind review! 😊 We're happy to hear that you're delighted with your plants and that everything arrived quickly and in great condition. We truly appreciate your support. Enjoy your new plants, and feel free to reach out if you need anything else! 🌿✨
I am a big cacti fan so was really…
I am a big cacti fan so was really pleased to receive mine. I ordered two seedlings which arrived well packaged. I'm looking forward to looking after them and watching them grow.
September 2, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you so much for your lovely review! We're thrilled to hear that your cacti seedlings arrived safely and that you're excited to care for them. Watching them grow is such a rewarding experience, especially for a fellow cacti fan! If you ever have any questions along the way, feel free to reach out. We’re always here to help. Happy growing! 🌵😊
Healthy plants and great customer service 🙏
The plants arrived wrapped in a lovely and safe manner. Themselves they were healthy and naturally beautiful, too! Also, exceptional customer service - very helpful and reliable. Thank you!
August 23, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you so much for taking the time to leave a review! We're thrilled to hear that your plants arrived safely and in great condition. We take pride in ensuring our plants are both healthy and beautifully presented, and it’s wonderful to know you had a positive experience with our customer service as well. Your feedback means the world to us. We look forward to serving you again soon!
Best wishes,
Desert Plants Ltd Team
Quality Plants with great support.
This companies description of the item was accurate to what was delivered. The plants were packed incredibly well in recyclable packaging. The plant care guide that comes with product is very helpful.
June 22, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that our product description matched your expectations and that you were pleased with the packaging and care guide. We strive to provide the best for our customers and are glad to know that our efforts made a positive impression. If you have any more questions or need further assistance, feel free to reach out.
Best wishes,
Desert Plants Ltd Team
100% recommendation
Amazing quality plants and fantastic customer service - thanks guys!
June 13, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you so much for your kind words! We're thrilled to hear that you're happy with the quality of our plants and our customer service. It means a lot to us. If you have any other feedback or need further assistance, please don't hesitate to reach out. Thanks again for choosing us!
Best wishes,
Desert Plants Ltd Team
Wonderful Cactus
I just received my Cactus order today, they look so healthy and well looked after, amazing customer service, i will definitely be buying more plants from these guys, very professional across the board.
Amazing
June 7, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you so much for your wonderful review! We're thrilled to hear that you're pleased with your new cacti and our customer service. It's always our goal to provide the healthiest plants and the best experience possible for our customers. We look forward to helping you expand your plant collection in the future.
Best wishes,
Desert Plants Ltd Team
Great customer service
Great customer service. I had to cancel my order but they refunded me quickly with no quibbles.
April 27, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you so much for taking the time to leave us a review. We're delighted to hear that you had a positive experience with our customer service. While we're sorry to hear that you had to cancel your order, we're glad that we could resolve the matter quickly and efficiently for you.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We hope to have the opportunity to serve you again.
Best wishes,
Desert Plants Ltd Team
I will give Desert plants a glowing…
I will give Desert plants a glowing review it’s a delight to do business with them .
Ordering is straight forward and the speed of delivery is amazing.
This is my second order off Desert plants and the cacti came well protected and healthy .
My cacti had a slight bruise on it but this would have been through delivery as I’ve had no problems in the past and it’s not really an issue.
I cannot rate this company highly enough it’s a pleasure to do business with and I won’t hesitate to order again from them in the future .
Thanks again Desert plants 🌵💚
March 27, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you so much for taking the time to leave such a great review! We're thrilled to hear that you've had a positive experience with Desert Plants, from the straightforward ordering process to the speedy delivery of your cacti.
We're sorry to hear about the slight bruise on one of your cacti, and we truly appreciate your understanding that it may have occurred during delivery. We take the health and well-being of our plants very seriously, and we want to ensure that your cactus is thriving in its new home.
We would like to reach out to you directly to ensure that the cactus is healthy and address any concerns you may have. Your satisfaction is our top priority, and we're committed to making things right for you if there are any concerns about the health of your cacti.
Once again, thank you for your kind words and for choosing Desert Plants. We look forward to serving you again in the future!
Best wishes,
Desert Plants Ltd Team
I’m even more in love with with the…
I’m even more in love with with the thanksgiving cactus the bloom is going to be spectacular thank you 🙏🥰
April 2, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying your Thanksgiving cactus and that you're anticipating a spectacular bloom. It's always a joy for us to know that our plants bring happiness and beauty to our customers' lives. If you ever need any tips or advice on caring for your cactus to ensure it continues to thrive, please don't hesitate to reach out.
Best wishes,
Desert Plants Ltd Team
Quality plants and service
Ordered a trio of seedlings. Very quick delivery with excellent packing. Seedlings in beautiful condition
Came with useful planting information and a plant passport.
Recommended.
March 30, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you so much for your glowing review! We're thrilled to hear that your experience with us was top-notch from start to finish. Ensuring quick delivery and careful packaging is always a priority for us, so it's fantastic to know that your seedlings arrived in beautiful condition. Thank you for recommending us, and we look forward to serving you again in the future! If you have any questions or need further assistance, don't hesitate to reach out.
Best wishes,
Desert Plants Ltd Team
What an incredible online shop!
What an incredible online shop! Fantastic plants, fantastic quality of plants and delivery was quick. The plant that arrived was very healthy and a gorgeous lime green colour.
I can't wait to order some more (but I may have to wait for pay day!) and have been 'stalking' the various pages of what to purchase next.
10/10, would highly recommend. Thank you so much!
March 12, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you for your glowing review! We're thrilled to hear that you loved your plant and had such a positive experience with us. We totally understand the anticipation for the next purchase—pay day can't come soon enough sometimes! We'll be here whenever you're ready for your next addition to your green family. Happy browsing, and thank you for your recommendation!
Best wishes,
Desert Plants Ltd Team
5 stars - Highly Recommend
Amazing specimens, amazing price, swift delivery
March 7, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you so much for your kind words! We're thrilled to hear that you were pleased with our specimens, pricing, and delivery speed. If you ever need anything else, don't hesitate to reach out. Happy collecting!
Best wishes,
Desert Plants Ltd Team
Really impressed with the quality of my…
Really impressed with the quality of my cactus
February 9, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you're really impressed with the quality of your cactus. If you have any questions or need further assistance with your cactus or anything else, please feel free to reach out. We truly appreciate your support and hope that your cactus brings you joy for a long time to come.
Thanks again for choosing us!
Best wishes,
Desert Plants Ltd Team
Plant parent’s dream
Amazing company which provided me with my very first cactus! It was packaged very well with all the information needed for me to pot the little wonder
February 6, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you for your kind words! We're thrilled to have been chosen to supply your first cactus. If you ever have questions or need assistance, feel free to reach out. Thanks again for choosing Desert Plants Ltd!
Best wishes,
Desert Plants Ltd Team
Excellent company, 5 stars 🌟
Excellent company! So helpful to look through their blog and find tips and tricks for your new plant 🌱 Such fast delivery and amazing prices too. Thank you so much!!
January 18, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you for your kind words! We're thrilled to hear that you found our blog helpful and enjoyed the tips and tricks for your new plant. Our team is committed to providing fast delivery and competitive prices to enhance your experience. We appreciate your support and look forward to serving you again in the future!
Best wishes,
Desert Plants Ltd Team
Great service
Great service. And obviously packed with love and care. Thank you.
January 19, 2024
Unprompted review
Reply from Desert Plants Ltd
Thank you for your kind words and for taking the time to share your positive experience with our service! We're delighted to hear that you felt our packaging was performed with love and care – it's always our goal to make sure your items arrive in perfect condition.
Your appreciation means a lot to us, and we're grateful for the opportunity to serve you. If there's anything else we can do to enhance your experience or if you have any feedback, please feel free to let us know.
Once again, thank you for choosing our service, and we look forward to serving you again in the future!
Best wishes,
Desert Plants Ltd Team
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