Cactus Kingdom Reviews 1,172

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, including seeds that germinate well and plants that are healthy and thriving. Many highlight the thoughtful and secure packaging, ensuring items arrive safely and in excellent condition. The delivery service is frequently mentioned as fast, reliable, and efficient, with orders often arriving promptly. Reviewers also appreciate the wide selection of unique and hard-to-find species, as well as the helpful customer service. However, some customers experienced issues with orders not arriving or being delayed, which they sometimes attributed to postal services or customs. A few people also noted that some seeds had zero germination or that the product labeling was not always specific enough. Additionally, some reviewers were disappointed with the size of certain plants or the packaging of some products in zip-lock bags.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the quality of seeds, plants, and other... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the excellent quality of... See more

Order

People report positive experiences with order, with many customers expressing satisfaction and a desire to... See more

Service

Reviewers highlight positive aspects of service, consistently praising the good service, smooth and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fun seed selection, great customer service, and premium cactus substrate that can't be beat! What more could you ask for? Seeds germinate and are true to what is ordered. I've had wonderful support fr... See more

Rated 5 out of 5 stars

So far I have placed three orders from Cactus Kingdom and was very pleased with the quality of the plants and especially the thoughtful packaging that keep them safe in transit. I would highly reco... See more

Rated 5 out of 5 stars

As a repeat customer I love the sheer selection of seeds of hard to find species, varieties, and locales. The sprouting ratio has been good for me and my older cacti, born from previously purchased s... See more

Rated 5 out of 5 stars

Cactus kingdom is a really nice botanical experience in xerophytes (needless to say "hard-to-find" cacti), it is obviously not a standard nursery, it requires a large effort to keep it running due to... See more


Company details

  1. #1 of 1 best companies in Plant Nursery
  2. #4 of 6 best companies in Decoration and Interior Design Store
  3. #1 of 2 best companies in Flower Market
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  5. #8 of 13 best companies in Hobby Store
  6. #1 of 2 best companies in Plant Display Store

Written by the company

Cactus Kingdom is a specialty mail order cactus nursery. It is the only nursery in Canada providing many of the rare cacti, seeds, and succulents on offer. Worldwide shipping is available. Astrophytum, Ariocarpus, Copiapoa, Geohintonia, Lophophora or Peyote, Aztekium, Opuntia, Orbea, Psedolithos and Trichocereus are just some examples. There is an extensive collection of fresh cactus and succulent seeds also available. Over two dozen varieties of Lophophora also know as peyote cactus are offered and many Trichocereus land races and hybrids such as Trichocereus Pachanoi | San Pedro, Trichocereus bridgesii | Bolivian Torch, Trichocereus scopulicola, Tricocereus peruvianus | Peruvian Torch. Discrete worldwide shipping is available with a delivery guarantee on all orders.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have only great things to say about…

I have only great things to say about my purchases from Cactus Kingdom thus far.
They stock some amazing and difficult to find plants. All have been super healthy, packed with care and shipped and delivered promptly. I recommend giving them a try. I don’t think you will be disappointed.

March 8, 2026
Rated 1 out of 5 stars
Cactus Kingdom logo

Reply from Cactus Kingdom

Michael,
Your package was delivered to the correct address as per tracking. You claimed nothing was received, however the postal carriers investigation concluded the package was successfully delivered. The team investigating the claim has the final say.

Rated 5 out of 5 stars

Great source of cactus seeds.

As a repeat customer I love the sheer selection of seeds of hard to find species, varieties, and locales. The sprouting ratio has been good for me and my older cacti, born from previously purchased seeds, are growing strong. With that said I don't think you'll be disappointed if you choose to purchase from Cactus Kingdom.

February 18, 2026
Rated 5 out of 5 stars

The best quality and amazing options

A trusted vendor of the utmost quality. Its amazing what elite horticultural skills can offer to the world of cacti growing. Amazing. As good as you could expect and more. It takes a long time to cultivate some of these species, and it requires knowledge and a love to ensure their thriving qualities. Shipped safely and in a timely matter. Thank you.

February 22, 2026
Rated 5 out of 5 stars

The process of selection/purchasing is friendly

The process of selection/purchasing of the product is friendly, there is a constant communication with the company in case of need or in case of doubts. People in the company is approachable. The shipping was very good. The packaging of the product was also according to the circumstances.

February 22, 2026
Rated 5 out of 5 stars

Shipping is everything

Shipping is everything, no complaints. I purchased seeds, and unlike other sellers, I was charged accordingly. In terms of product, I purchased seeds for Peyote and San Pedro and having never grown cacti from seed, I have a few of each species growing. I would definitely recommend Cactus Kingdom

February 12, 2026
Rated 1 out of 5 stars

I didn’t get any of my seeds and they…

I didn’t get any of my seeds and they didn’t even send a shipping confirmation. Email feels like I just gave them 40 bucks.

February 18, 2026
Cactus Kingdom logo

Reply from Cactus Kingdom

Elijah,
You inputed an incorrect address when you placed your order, we cannot be responsible for address mistakes a customer makes when ordering. We simply ship to the address provided and trust it is correct.

Rated 4 out of 5 stars

Shipping and communication was great

Shipping and communication was great. Will highly recommend packaging seeds in glassine envelopes if possible, and not plastic because the static makes it really challenging to get the really tiny seeds out of the packet.

January 21, 2026
Cactus Kingdom logo

Reply from Cactus Kingdom

A little bit of sand inside the bag can be very helpful when handling these tiny seeds. Thank you for the feedback Srinivasa.

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