Cakeinn Reviews 461

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We love cake inn peterborough, we use them to celebrate every birthday and special event. The mango and raspberry is a particular family favourite, however we love all the flavours. They are super qui... See more

Rated 1 out of 5 stars

One of the worst customer service experiences I have ever had. Shockingly rude, completely unprofessional, and utterly unacceptable. Avoid this place at all costs.

Rated 1 out of 5 stars

The cake is good but the ornament is disappointed. It's because I've made an order a week ago, but the staff told me they don't have that ornament (cartoon penguins) when I collected the cake. They sa... See more

Rated 5 out of 5 stars

We ordered a 12” chocolate princess cake for our daughter’s birthday and it was absolutely perfect. Often bought cakes are not so flavourful but this was delicious, both the sponge and generous icing.... See more


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4.0

Great

TrustScore 4 out of 5

461 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great value for money

I ordered a birthday cake for my partner from the Cake Inn. it was my first time ordering from this company and they didnt dissapoint. The cake was ready on time when I attended my time slot to collect, the cake itself looked amazing and was very tasty. No complaints at all. Overall, Id highly recommend as the price was competitive, the service was great and the quality was everything you would expect it to be.

February 5, 2025
Rated 5 out of 5 stars

Would definitely recommend

First time we've ordered from here and the whole experience was so easy would definitely recommend ordered online the day before had a choice of time slots went in to collect the people were very welcoming made sure we was happy with everything,so easy from start to finish the cake was absolutely perfect and so tasty 10 out of 10 👍

February 5, 2025
Rated 1 out of 5 stars

Charged twice but No cake and no refund at Milton Keynes

I made the order online they took the payment twice. Went to pickk up the cake there was a system issue they said so no cake for me. Contacted them twice via the customer service no response. Called the Milton keyenes shop, communicated via WhatsApp to send details. Followed up. 2 payments taken for no cake at all. My order was Jan 31st its already Feb 9th. Still no refund.

February 5, 2025
Rated 5 out of 5 stars

An amazing job…

I was amazed with the taste of this delicious cake I would highly recommend the cake inn amazing job thank you so much my boyfriend was delighted.

February 5, 2025
Rated 1 out of 5 stars

Worst cake shop in West Bromwich

Would never go back there again manager was very rude. Poor customer service tried to explain purchased two cakes in the last month but was told they didn’t need my money so won’t be going back there and would not recommend

February 5, 2025

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