Excellent customer service. We’re able to cater for a change request no problem. Beautiful cake. Taste so even better than it looked. Was wary of getting it delivered by courier but arrived well packa... See more
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Great cakes. Thought id try and see how the cakes tasted and lasted and how the delivery went as may order for a wedding. Came next day ,3 days later they were still as good. 7 day use by date . We... See more
I was really worried after reading the reviews , especially as there was no way of contacting the company to see if the cake order was recieved , and then worst off actually going to be delivered . We... See more
I was order my cake and when I cuted inside cake hair and I was calling this company refund my money they told me okay but they didn’t receive my money it was my birthday I was cry horrible cake insid... See more
Company details
Written by the company
Caker Street is a one stop cake shop for all your occasions. You name it we cake it. We are an online cake shop delivering all kinds of cakes, cupcakes & party accessories the next day all over England.
Contact info
Church Street 2b, Hampshire, RG21 7QE, Basingstoke, England, United Kingdom
- 0203 900 3100
3.3
Average
26 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Awesome Experience
I have had lots of unique cakes made by Caker Street, they always go above and beyond and make some spectacular cakes
I have challenged them and they always deliver
November 19, 2023
Unprompted review
Went smoothly this time around
Went smoothly this time around. Butterscotch cake was very tasty
November 27, 2023
Wouldn’t even give them a one star…
Wouldn’t even give them a one star unless I had to because otherwise it wouldn’t let me leave a review that needs to be heard. Absolutely shocking and disgusting service, cake arrived two days early which is very strange don’t pay for a delivery slot for it to be wrong! Cake came damaged and nothing like photo. Cut the cake and was completely the wrong flavour and tasted inedible. Please avoid this company at all costs. When I challenged the company they was rude and in denial still awaiting a refund for only half the price I paid for cake. Absolute joke of a company.
September 6, 2023
Unprompted review
Reply from Caker Street - Basingstoke
We are really sorry for the inconveniences you have faced. Let us take a moment to look into it. we assure you of better experience in future. Thank you so much for bearing with us.
The best personalised birthday cakes I…
The best personalised birthday cakes I have ever ordered.
Service was amazing and I highly recommend them!
September 10, 2023
Unprompted review
Reply from Caker Street - Basingstoke
Thank you so much for your positive words!
We are pleased to know that your experience with Caker Street has been great. We hope you won't hesitate in future to get in touch and recommend us to others and let us help to celebrate your occasion seamlessly.
Excellent cake and service.
August 29, 2023
Reply from Caker Street - Basingstoke
Thank you so much for your positive words!
We are pleased to know that your experience with Caker Street has been great. We hope you won't hesitate in future to get in touch and recommend us to others and let us help to celebrate your occasion seamlessly.
Great delivery and good taste
Great delivery and good taste. Frank provided an excellent service.
August 29, 2023
Reply from Caker Street - Basingstoke
Thank you so much for your positive words!
We are pleased to know that your experience with Caker Street has been great. We hope you won't hesitate in future to get in touch and recommend us to others and let us help to celebrate your occasion seamlessly.
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