The Cal.com platform is working very well for my business which requires the ability for customers to book online from remote locations for activities we provide at three locations. Once we establi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had a small but time-sensitive issue with our Team subscription setup. The Cal.com support team responded quickly, clearly explained the situation, and resolved it without friction. What stoo... See more
Company replied
I Sent a support request to remove 2FA so I could access my account after having lost my phone. Expected to get access sometime next week at first, but Jose acted like a ninja when Fin escalated my... See more
Company replied
I reached out to support after losing editing access to my custom Workflows due to a recent policy change. Although the policy now requires a Teams plan, the response from agents Jose and Milos... See more
Company replied
Company details
About Cal.com, Inc
Written by the company
Scheduling infrastructure for absolutely everyone.
Meet Cal.com, the event-juggling scheduler for everyone. Focus on meeting, not making meetings.
Empower your sales team
Whitelabel scheduling
Book a demo
Signup for a FREE account
Sign up for free. Upgrade later to a team!
Best scheduling for teams
Empower your sales team
Whitelabel scheduling
Book a demo
Signup for a FREE accountContact info
2261 Market Street, #4382, 94114, San Francisco, United States
- support@cal.com
- cal.com
4.7
Excellent
326 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Great tool and amazing support team
December 5, 2025
Very comprehensive service - even in free version
Even the free version offers a very comprehensive service and an outstanding number of possibilities - especially compared to competitors. I consider to upgrade in the future.
November 27, 2025
Exceptional Support and Lightning-Fast Bug Fixes
I had a fantastic experience with Cal.com's support team. I reported a detailed bug with their API (rescheduling reason and rescheduledByEmail fields not populating correctly) and the response was almost immediate.
Their representative, Jose, reported the issue to the engineering team right away. Within days, a fix was developed and a GitHub pull request was shared with me. Even when I followed up about the deployment to the live API, Jose was incredibly responsive, chasing the engineers and providing a clear timeline for the fix to go live.
Their responsiveness is truly second to none. It's great to see a company not only build an excellent product but also provide such high-quality customer support and rapid bug resolution. Highly recommend!
November 26, 2025
Help when needed
It was really helpful, I really needed to fix it and they answed quickly and on point. Thank you
November 24, 2025
Reply from Cal.com, Inc
I appreciate your feedback Sanket. That is the main focus, along with our support. Stay tuned for more :)
Unbeatable Customer Support – Solved My Legacy User Issue
I reached out to support after losing editing access to my custom Workflows due to a recent policy change.
Although the policy now requires a Teams plan, the response from agents Jose and Milos (and oversight from Co-founder Peer) was exceptional. They fully understood my specific situation as a long-time, individual (legacy) user.
They went beyond the standard script and provided an immediate and flexible solution by giving me a discount code to restore my workflow editing access. This shows that Cal.com truly values its users and resolves issues with great care.
Highly recommend Cal.com!
November 14, 2025
Reply from Cal.com, Inc
We at Cal.com can't thank you enough for your lovely feedback and your patience, which let our team really shine. Once again, thank you, and please reach out anytime :)
Milos was great and straightforward!
November 14, 2025
Reply from Cal.com, Inc
That's what Milos does! Thank you Lazar ❤️
I received a very quick response and…
I received a very quick response and resolution to the issue I was having. I appreciate the help!
November 13, 2025
Reply from Cal.com, Inc
We try our best to support quickly, and it really shows through the lovely feedback we've been getting about our support. We appreciate you, Jessica! Feel free to reach out anytime :)
Swift response
Swift response
Customer support representative replied in a few min and solved my issue immediately.
November 7, 2025
Reply from Cal.com, Inc
We appreciate the nod Tadej. Feel free to reach out anytime ❤️
Quick response and fix for my issue
November 5, 2025
Reply from Cal.com, Inc
Hi Jeet! We tend to do that :) I appreciate your feedback ❤️
Company is not responsive to emails and…
Company is not responsive to emails and does not give clear answers on how to solve issues.
October 29, 2025
Reply from Cal.com, Inc
Hi Olivia,
Thanks for sharing this. I’m Milos from the support team. You’re still using our product and we’ve been working together for a while, and I want to be honest about something. The communication gaps were on my side. With omni channel support some things can fall through the cracks, and I didn’t follow up the way I was supposed to.
We already talked about this privately, but I wanted to acknowledge it here too. You’re still our customer and we’re still helping, and I want to make sure the experience feels better moving forward.
I hope this two star review doesn’t define us, and we’ll keep doing our best to support you the right way.
All the best
Customer support on point
I had an issue with logging into my account, but Jose was very helpful with resolving my issue. 10/10
November 5, 2025
Reply from Cal.com, Inc
That's what Jose does! I appreciate the nod here, reach out anytime! ❤️
Reply from Cal.com, Inc
That's us! Thank you for the feedback 🙏🏻
Great tool, fantastic customer support!
Great tool, fantastic customer support from Milos!
October 31, 2025
Reply from Cal.com, Inc
Thanks so much! I really appreciate that. Glad I could help and that you’re enjoying Cal.com!
Cal.com has been an incredible product…
Cal.com has been an incredible product to work with — it helps me schedule many meetings with my clients and interviews seamlessly. I’m excited to keep exploring it further.
October 29, 2025
Reply from Cal.com, Inc
I am really glad to hear Cal.com’s been helping you manage meetings smoothly! Appreciate you taking the time to write this.
Reply from Cal.com, Inc
Thank you for your honesty :)
Great software
Great software! I'm coming from Calendly, and Cal is so much better. Loads of things to customize I haven't got to yet, but all my events are in Cal, and I could cancel my subscription to Calendly fast.
I highly recommend Cal!
October 28, 2025
Reply from Cal.com, Inc
Thank you Betty! Let us know if you need any additional help
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