I am a woman who, got into crypto 2 years ago. I heard about this company from Crypto Hulk (respected Youtuber on crypto), and he spoke highly of Caleb and Brown. This is one of the best decisions I h... See more
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I was recently referred to C&B by a friend. I was a little apprehensive given the fact I've never worked with a broker when it comes to acquiring crypto. I had a very good conversation with Jackson wh... See more
Honestly, I cannot believe the level of service I have received from Caleb & Brown because it is so top level that it cannot be compared with anyone else. At every step of the way I have been guided... See more
I highly recommend Caleb &Brown. I have had nothing but a great experience with their team. Always fast, friendly and efficient with great customer service with 24/7 I just like to say thank to the t... See more
Company details
Written by the company
Caleb & Brown is the world's leading cryptocurrency brokerage. We help our clients buy, sell, swap, and safely store cryptocurrencies, with a 24/7 personal broker service. Our clients can reach their personal broker on the phone and email at any time. Our clients range from beginners needing assistance to buy their first cryptocurrency, to seasoned investors needing a professional service to make high value, complex trades. We put personalised service, education, and consumer protection at the heart of everything we do. We were founded back in 2016 and we now have over 24,000 clients in more than 100 countries, serviced by dedicated staff based in our offices in Melbourne, Sydney and London.
Contact info
Melbourne, Australia
- +18444946515
- support@calebandbrown.com
- calebandbrown.com
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Excellent Customer Service:
Excellent Customer Service:
I want to say thanks 🙏 to Jake at Caleb and Brown….. He resolved a problem with an order that was my fault and then expedited my order…. I secured exactly what I asked for…. Jake was my very first Broker @C&B…. Followed by Mo and now Michael.S…All have been outstanding….. I just wanted to say thank you for your patience and dedication to your customers…. Thankyou

Reply from Caleb & Brown
The Brokers are fast and reliable
The Brokers have always been fast, professional and reliable. I recommend them for anyone using crypto vs an exchange as they can buy, sell and trade if you need and is safely stored for you. They are available 24/7 and when an exchange is down they are not! If you’re not with them I wouldn’t read more of this, I would open an account with them and see the difference.

Reply from Caleb & Brown
I want to give a special thanks to…
I want to give a special thanks to Jackson from Caleb & Brown Australia. He has been respectful, knowledgeable, very helpful. I am very thankful he is on my team. This goes out to all the Caleb & Brown specialists that I have encountered. Well done, for your standards of excellence.

Reply from Caleb & Brown
Customer service is amazing
Customer service is amazing. They have the patience, especially to newcomers into the crypto space. Real people, real results. If they continue to operate with the same ethos, they will be the best exchange out there.

Reply from Caleb & Brown
I reached out to Milany for help and…
I reached out to Milany for help and she was quick to jump on the phone and resolve my issues. Caleb & Brown has tremendous customer service. I would highly recommend them.

Reply from Caleb & Brown
I’ve been with C&B since 2019 and they…
I’ve been with C&B since 2019 and they are the best in the business. The team at C&B is second to none in customer service, overall professionalism, accessibility, and they keep client’s abreast on crypto trends with their ongoing research publications. In my experience, they have been very responsive to all my requests and business needs. They have always been available to me regardless of our time zone differences and I value their insights in this fast-paced crypto space. They have always taken good care of me as a client.I highly recommend C&B to the novice and well experienced investors alike. You won’t regret joining the team!

Reply from Caleb & Brown
Great service
Great service. Very professional, prompt, pleasant and patient.

Reply from Caleb & Brown
Caleb and Brown are top notch
Caleb and Brown are top notch! These gentlemen are the best!

Reply from Caleb & Brown
Great customer service
Great customer service. Very prompt and you can communicate with someone any day or night.

Reply from Caleb & Brown
Excellent customer service
Caleb and Brown is an amazing company with excellent customer service. Anytime I have needed help they have always been same pretty much couple of minutes response time. You get real people helping you right away. Even a personal broker with number to reach them at. Platform is seamless anything to anything. Like Uphold really. They have an app now which is amazing. Everything is great. Thankful for the team. Keep up the great work.

Reply from Caleb & Brown
My broker was unavailable to speak to…
My broker was unavailable to speak to today.A quick chat to Caleb and Brown and Micheal answered back very quickly. Thanks for your help switching the crypto .Awesome

Reply from Caleb & Brown
First Class service every time with…
First Class service every time with this team at Caleb & Brown!

Reply from Caleb & Brown
The brokerage and team and my personal…
The brokerage and team and my personal broker were all very fast, responsive, and informative.
This is one place that i really honestly feel at ease with my portfolio and I feel confident about my financial future. Thanks Sean and Jackson!

Reply from Caleb & Brown
I just love great service
I just love dealing with the over the counter broker, Caleb and Brown. They are true professionals and execute orders so fast it will make your head spin!! If you don't feel like doing your orders personally on their portal, not a problem. Once you, either call them or send them your order via email, several minutes later it will be executed and very soon later it gets filled!!!! I absolutely love great service and you just can't go wrong with Caleb and Brown. I would highly recommend them as your personal OTC broker.

Reply from Caleb & Brown
C&B are by far the best digital asset…
C&B are by far the best digital asset brokerage form. The reason is simple. The have a personalized touch.

Reply from Caleb & Brown
Outstanding
Have used various platforms and have to say Caleb & Brown far exceed anyone else on customer service. One word… “outstanding”. Highly recommend their services for anyone looking for a VIP
experience.

Reply from Caleb & Brown
The company constantly gives feedback
The company constantly gives feedback, encouragement and help on your crypto journey. Emails to them are answered quickly giving a continuity to your inquiries.
I was helped in many ways to complete my application. Very Thankful

Reply from Caleb & Brown
The relief knowing my digital assets…
The relief knowing my digital assets are safe is amazing.. Trading is made simple ,,,

Reply from Caleb & Brown
Great to work with!
Great to work with! Patient and easy to work with.

Reply from Caleb & Brown
Worst company I have ever dealt with in…
Worst company I have ever dealt with in over fifty years of stock, options, crypto, etc experiences. Accepted a trade to convert xrp to xlm, executed the send of xlm to a verified wallet I hold, then several or hours after the send was executed they called me to verify my identity again and wanted to know about the company I was send to, then w/o knowing anything about the company they arbitrarily decide its a scam and refuse to honor send executed 7 hours earlier. Then they closed my account and won't transfer my assets to another crypto account I with a different company, but are forcing me to sell everything and transfer to my bank. Zero stars or black ones!
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