Callaghans Electrical Reviews 973

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 266 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the professionalism and helpfulness of the staff, especially during delivery and setup. Many people appreciate the competitive pricing and the quality of the products, often finding better deals here than elsewhere. The delivery service is consistently praised for being fast, reliable, and on time, with many orders arriving the next day or within a few days, even during busy periods. The company also receives commendation for its effective communication, keeping customers updated on their orders and deliveries. Some people also felt that the company handles issues exceptionally well, quickly replacing damaged items or offering suitable alternatives without extra charge, demonstrating strong after-sales support.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many items... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent, superb, and... See more

Price

Reviewers mention positive feedback about price, with many customers finding products well-priced,... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery from Steven today to county Antrim. Top class professional, setting up my washing machine and explaining how it works. Hope you're paying him well😄. Great price I got too beating everyone... See more

Company replied

Rated 5 out of 5 stars

We ordered a cooker in July. Free delivery to Northern Ireland, which we wouldn't have gotten from firms in NI, so that was great. The cooker was delivered by Stephen who knew all about the product an... See more

Company replied

Rated 5 out of 5 stars

Impressive, helpful and straight forward. We would love to do business again in the future. For assistance- pick the phone and answer is available in seconds. Big corporates don’t have a clue how to... See more

Company replied

Rated 5 out of 5 stars

Callaghans offered the best price for the Ninja blender I wanted but only in green. When it turned out they were all gone they called me and offered to send an alternative colour at the same price so... See more

Company replied


Company details

  1. Electronics Store

Written by the company

Callaghan's Electrical are a family run business with premises in Burt, and Letterkenny Retail Park, Donegal. We pride ourselves in listening to our customers and advising them on the best appliances for their needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

973 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery, well priced would definitely recommend 👌👌👌

May 11, 2026
Unprompted review
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review!

Rated 5 out of 5 stars

Great service

Great service, price and delivery.
Ordered on a Sunday night and received it Tuesday morning.

April 27, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good product, well wrapped

May 6, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review!

Rated 5 out of 5 stars

Really fast delivery

Really fast delivery, lovely note thanking me for buying from them. Will do so again!

April 27, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review!

Rated 5 out of 5 stars

I had a very great and productive…

I had a very great and productive experience at my first order from this great company. Timely, friendly and professional customer service and delivery. Top job

April 27, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great company service

The product price and delivery service were first class, delivery boys were very helpful and courteous.

April 14, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great service from service man

Great service from service man, fitted product to make sure was working

April 14, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this family run company. The fridge I bought was too big and there had been a mix up upon ordering. Nothing but apologies and fixing the problem was front of their mind in dealing with this issue and it was resolved immediately.. I would highly recommend

April 3, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re so glad we could deliver the service you deserve. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Very good and happy out

Very good and happy out. Special the helpful delivery driver deserve a 5 star rating!! Thanks, will buy again.

April 14, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re so glad we could deliver the service you deserve. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Received my order very quickly

Received my order very quickly. Was very well packed. Received mgs from courier informing me of delivery time

April 7, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review!

Rated 5 out of 5 stars

Great to support a family run business

Great to support a family run business. Ordered online no issue and delivered on. time

March 30, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re so glad we could deliver the service you deserve. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Superb service

Superb service I was really stuck for an item so they immediately switched it to overnight courier at no extra cost

March 26, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re so glad we could deliver the service you deserve. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Super fanfabulous excellent customer…

Super fanfabulous excellent customer service 👏 👌
One can buy here without hesitation !! this company their customer service and aftercare is beyond reproach!!
Thank you very much!!

November 27, 2025
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re so glad we could deliver the service you deserve. We look forward to welcoming you back again soon.

Rated 3 out of 5 stars

I ordered a blue Bluetooth speaker.I…

I ordered a blue Bluetooth speaker.I got a call to say the speaker I ordered was no longer available and would a black speaker be ok.Since I was ordering for a family member I agreed that a black speaker would be ok.
On the website there are numerous speaker types’sold out’ leading to much disappointment I’m sure for anyone looking to buy from what appears to be a large selection!
Delivery was speedy no problem.
You could be doing much better.
Three stars

March 24, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thanks so much for your review and honest feedback! We're working on optimising our website and stock system to avoid disappoint with out of stock items. We appreciate you taking the time to share your experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look