I contacted the customer support team and made a special request to ship a case of Bucci Olive Oil to my home in Keaau, Hawaii, USA. Normally their shipments are limited to Italy and Europe. The Cal... See more
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Facile l'acquisto on-line (diversamente dalla concorrenza di Merano dove, se non ricordi la PW, è possibile perdersi); rapida e puntuale la consegna. Molto deludente l'ultimo acquisto da voi: DR. Fi... See more
They sent me a wrong bottle of wine of inferior value than the purchased one. The experience with the Customer Service has been terrible, after a week still no updates, they only replied initially s... See more
Company replied
I rated this Company zero stars in my previous rating. However they have proved to be so efficient and have updated me regarding my order. Although frustrating, they have updated me and apologised an... See more
Company replied
Company details
Written by the company
E-commerce leader nella vendita di vini online, con un ampio assortimento di oltre 8.000 etichette di vini bianchi e rossi, Champagne, spumanti, distillati e con la selezione di vini artigianali più grande del web che conta 2.000 etichette. Callmewine si caratterizza per un’attenta ed accurata selezione delle sue bottiglie, grazie alla presenza de «Il Tuo Personal Sommelier»: un team di esperti sommelier assaggia personalmente ogni vino proposto, garantendo così un’offerta contraddistinta da una eccellente qualità e da una vastità della gamma che attinge dall’Italia e dal mondo. Con il Tuo Personal Sommelier non sbagli mai: parola di Callmewine! 🍾
Contact info
Via Natale Battaglia 8, 20127, Milano, Italy
- info@callmewine.com
- callmewine.com
4.1
Great
2K reviews
Replied to 54% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Super fast shipping
Super fast shipping. Exceptional packaging and very good selection of wines.
June 30, 2020
Unprompted review
Ineccepibile per i tempi e encomiabile…
Ineccepibile per i tempi e encomiabile per le modalità di packaging
June 30, 2020
Unprompted review
Callme A Happy Client!!!!
June 30, 2020
Unprompted review
Need a delivery time
Need a delivery time, morning or afternoon would help.
June 22, 2020
Unprompted review
Fast delivery and excellent service
June 22, 2020
Unprompted review
Fast delivery and good price
June 20, 2020
Unprompted review
Less than 1 star for the worst service !!!
I would have given less than 1 star for my 2 recent orders if it was possible. The site said it would take 4-5 days for the delivery due to the Coronavirus situation. After 1 week, the order was still in preparation. I called them, they said it would be shipped. For another week, it was still in preparation so I had to call them again 2 or 3 times. Finally, after 3 weeks' wines arrived. It was long but the wines were good so I ordered for the second time, thinking that 3 weeks should be enough. It started off well as the shipping notice arrived within 3-4 days but it was never delivered. I tried to call them at least 50 times to get them and when you I finally got them on the phone, they tell you to send an email but they never answer. After another 30 times trying to call them and expressing my discontent, they finally shipped the wines. I often talked to a girl named Giulia. The worst things is she or they don't really care or feel sorry. This time it took 4 weeks! NEVER AGAIN!!!! Do not order from them.
May 7, 2020
Unprompted review
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