Seems to be a common theme, ordered my blankets 22 days ago and nothing, no comms, no help, story keeps on changing, then it's logistics company, then it's backlog but no deliver, be careful. Updat... See more
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See what reviewers are saying
Do Not Use! Placed order on 28th Nov, received a confirmation email with no order number. Chased up few times and eventually cancelled it as no reply. They replied to say they couldn’t find my order... See more
Company replied
Ordered a blanket on 11th November, still waiting on 17th December. Fobbed off with various emails about delays and even regarding my request for a refund, and now radio silence. Also blocked on Faceb... See more
Company replied
Ever since I’ve had my calming blanket I actually look forward to going to bed instead of dreading it. I no longer toss and turn unable to get to sleep. I sleep soundly and wake up feeling refreshed.... See more
Company replied
Company details
Written by the company
Calming Blankets are premium weighted blankets designed to calm your mind and help you sleep. Our weighted blanket is designed to help relieve the symptoms of insomnia, anxiety, stress, and various sensory disorders.
Contact info
United Kingdom
- calmingblankets.com.au
1.7
Bad
473 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful blanket
Beautiful blanket, wrapped nicely, and very comforting and soothing to use, without overheating. Thank you
May 4, 2023
Unprompted review
Purchased as a gift
Purchasing this blanket as a gift for my daughter. I had no idea of these but found this site and thank goodness, informative and easy to navigate the site. My whole experience was nothing but positive, even the pricing was a pleasant surprise. Dispatch and delivery was very quick. Would 100% recommend this company.
March 15, 2023
Unprompted review
Such a great product
I love how it makes you feel so safe and secure, and I fall asleep straight away at night. It's also perfect during winter. Nice and snug. Money well worth spent. Thank you for bringing out a great product
March 27, 2023
Unprompted review
Calming sheet.
OMG this has been THE best purchase I have ever made. After many, many years of restless sleep I am finally sleeping well and waking feeling refreshed. I have recommend this product to so many people. I will continue to recommend this to anyone who will listen. I can’t believe it took me 51 years to find it. Thank you so much.
April 21, 2023
Unprompted review
Incredible customer service!
Incredible customer service!
The first blanket did not suit my son and the return process could not be easier. Based on this experience we ordered a different blanket which is fabulous! Beautiful product and excellent quality.
March 31, 2023
Unprompted review
Thank you Calming Blanket
Thank you Calming Blanket!
I bought the 4.5kg weighted blanket for my daughter. I loved that in came in the colour green. I hadn’t seen this colour anywhere else. The blanket was on sale so I got it for a great price. Delivery was seamless arriving within a few days. The blanket is exactly as described. The outer layer is beautiful and soft and the weight is perfect. My daughter loves it. Happy customers. :)
March 17, 2023
Unprompted review
Bought this for our grandson
Bought this for our grandson, he loves it!
April 5, 2023
Unprompted review
Amazing company
Amazing company to buy from, quick delivery and quality outstanding. The blankets really help reduce anxiety, like wrapping yourself in a great big warn hug. Highly recommend
March 29, 2023
Unprompted review
Bought 2 weighted Koala companions
Bought 2 weighted Koala companions. They're really making a difference for the grandkids comfort and sleep 😴
February 22, 2023
Unprompted review
Love My Calming Blanket
Easy to deal with.
Prompt receipt of blanket.
I have been using it since I received it & my sleep has improved greatly
February 7, 2023
Unprompted review
Poor
As the email I have already sent yourselves I didn’t receive the product.
And all I got in reply was a picture of the product on my doorstep.
I have two issues with this,
1) next to where the product was left was my mobility scooter with cover over it but the product was left for all to see on my front door step.
2) the way my email was addressed was one of the worst I have experienced.
January 6, 2023
Unprompted review
Reply from Calming Blankets
Hi Shelly,
I am so sorry to hear you have not received your order, and the responses you have received so far have been disappointing.
I know this has likely been quite frustrating for you.
I would love to be able to assist you further with this, but unfortunately I cannot locate your order number or email address with the information you have provided here.
Could you kindly email me at steph@calmingblankets.com.au so I can provide some additional helpful tips for you? :)
We want to make sure you are absolutely loving your Weighted Blanket!
Thank you,
Steph
Helps insomnia!
The blanket appears to be helping my husband who has insomnia! He is definitely improving and doesn't toss and turn any more!
January 19, 2023
Unprompted review
Reply from Calming Blankets
Hi Ann,
Aw, we are absolutely thrilled to hear this :)
Thank you so much for sharing, and we hope your husband continue to have the best sleeps!
We are grateful for your support of our brand.
Take care,
Steph
BEST CUSTOMER SERVICE
Calming blankets have THE BEST customer service. The blanket that I received was extremely comfortable and amazing quality. I was really happy with how kind and professional the customer service team was, and I’ll definitely share this company with my friends!
February 10, 2023
Unprompted review
Reply from Calming Blankets
Hi Isadora,
Thanks so much for leaving a review :)
I am so happy to hear you have received excellent customer service from our team!
We do absolutely pride ourselves on our customer care, so it is certainly rewarding to hear this feedback from you.
Thank you for choosing us!
Take care,
Steph x
Love love love
LOVE LOVE LOOOOVE my new woven calming blanket, It could be a little heavier, but is still the best thing ever. I think I'm going to keep it for the couch and get a regular/ non woven one for my bed for those chilli nights. Also brought a weight blanket for my son and to hot head pillows for the boys, yes its pricey for a pillow I know what your thinking but in saying that you get what you pay for and these pillows are worth it. My son now sleeps all-night in his own bed after purchasing him his new weighted friend Kevin the koala. Thanks calming blanket you have pleased us all, and i can 100% definitely recommend these products to anyone thinking of buying but hasn't.
SERIOUSLY YOU WILL NOT REGERT THIS PURCHASE
February 6, 2023
Unprompted review
Reply from Calming Blankets
Hi Chantel,
Aw, this brings a big smile to our faces :)
We are so pleased to hear how well-loved your Weighted Blanket is.
Thank you for supporting us!
Take care,
Steph x
Reply from Calming Blankets
Hi Robert,
Aw, this brings a big smile to our faces :)
We are so pleased to hear how well-loved your Weighted Blanket is.
Thank you for supporting us!
Take care,
Steph x
Website confusing sorry but WAY…
Website confusing sorry but WAY overpriced
January 10, 2023
Unprompted review
Reply from Calming Blankets
Hi Rosemary,
We are so sorry to hear that you had trouble with our website, please feel free to reach out to myself at steph@calmingblankets.com.au if you would like any help.
We do acknowledge that our Calming Blankets are not the cheapest, but they are considered a great investment as there have been so many proven therapeutic health benefits using them.
Our blankets are also made of top-quality materials and are very labour intensive to create.
That being said, you only need to go through our Facebook reviews to see how many people the blanket has helped 😀
We do offer AfterPay and ZipPay as methods of payment for customers in Australia and ClearPay for UK customers, this way you can pay off your blanket in instalments instead of one lump sum.
I hope that helps!
Take care,
Steph :)
Great product
Great product! My daughter is sleeping much better since we purchased
January 2, 2023
Unprompted review
Reply from Calming Blankets
Hi there,
Aw, we are absolutely thrilled to hear this :)
Thank you so much for sharing, and we hope your daughter continue to have the best sleeps!
We are grateful for your support of our brand.
Take care,
Steph
Reply from Calming Blankets
Hi Julie,
Aw, we are absolutely thrilled to hear this :)
Thank you so much for sharing, and we hope you continue to have the best sleeps!
We are grateful for your support of our brand.
Take care,
Steph
The calming kids bundle was purchased…
The calming kids bundle was purchased for my nephew with autism, it has significantly improved his sleep and kevin the koala has become his best friend!. Absolutely worth it!.
January 26, 2023
Unprompted review
Reply from Calming Blankets
Hi Tegan,
Aw, this brings a big smile to our faces :)
We are so pleased to hear how well-loved your nephews Weighted Blanket and Kevin the Koala is.
Thank you for supporting us!
Take care,
Steph x
The blanket is not big enough for two…
The blanket is not big enough for two people in a queen size bed. I have sent three emails to you asking about return and refund and still no reply. I am assuming the 30 day return stopped counting on my first email .
January 1, 2023
Unprompted review
Reply from Calming Blankets
Hi Heather,
Steph here, customer service supervisor.
I am so sorry to hear that your blanket has not been quite right for you, and that you have not been receiving our responses.
Looking into your contact with our team, I can see that our lovely customer service agent responded on the same day with instructions on how to return your blanket along with a free return label.
Unfortunately, sometimes our emails do get filtered through to spam!
I have now sent an email from my person emails with the details on how to return your blanket.
Kindly,
Steph :)
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