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Calo UK Reviews 329

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 292 reviews, reviewers had a great experience with this company. Customers consistently praise the product for its high quality and delicious taste, often highlighting the freshness of the meals. Many appreciate the user-friendly experience, especially the ability to customize meals to fit individual dietary needs and goals. People find the service to be a game-changer for healthy eating, saving time and offering great variety. However, some people were dissatisfied with the delivery service, citing issues like late deliveries, bags not being collected, or food being delivered at inconvenient times. A few other people also felt that the service had declined, mentioning concerns about inconsistent macro calculations and occasional missing or damaged food items.

What people talk about most

Product

Clients share positive opinions on product, praising the delicious, fresh, and high-quality meals. Many... See more

Quality

Consumers generally express satisfaction with the quality of the food. Many reviewers highlight the great... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the reliable and consistent... See more

Service

People report ambiguous experiences with service. Many customers praise the service as reliable, convenient,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the convenience and ease of use,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good solution for somebody trying to keep a steady sustainable well rounded diet. Taste and quality is good. Much better than grabbing take away lunch / meal deal in the office. I like that the meals... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really good experience with Calo. The meals are healthy, well-balanced and genuinely tasty, which isn’t always the case with meal plans. I also like that you can tailor the plan to your mac... See more

Company replied

Rated 5 out of 5 stars

This eating program has truly been a game changer for me. I’ve been training 5-8x a week consistently for the last few years but could never quite get into the shape I wanted. Since trying the high pr... See more

Company replied

Rated 5 out of 5 stars

Calo is insane- if you want to know you are eating healthily, whilst feeling like you have a private chef hand delivering meals to your door every day, you have to try it. Getting the meals fresh to y... See more


Company details

  1. Meal Delivery
  2. Catering Food and Drink Supplier
  3. Food Manufacturer

About Calo UK

Written by the company

Making Healthy Easy

Calo is on a mission to make healthy easy by providing personalised meal plans and daily doorstep delivery. Guided by three core pillars—personalisation, convenience, and premium positioning.

Date+Kale salad-image

Calo’s app-based platform harnesses advanced nutritional algorithms to deliver personalised meal plans that cater to each customer’s unique dietary preferences and nutrition goals.

With weekly and monthly packages available, the service offers an extensive, rotating menu for breakfast, lunch, and dinner, ensuring variety and flexibility. Daily doorstep delivery, a customisable meals, and the option to add individual meals are just a few of the features that set Calo apart.

With its unwavering commitment to helping people live healthier lives, Calo is poised to become a staple for busy Londoners seeking nutritious, delicious meals—delivered right to their door.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

329 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

SUCH a timesaver

As a busy freelancer, I find my breakfast and lunch can be a hurried and unhealthy affair which doesn't bode well for my a) my focus and b) my training schedule. Calo meals are well balanced, filling and they're really good quality. I love having my meals ready to go and I will have already selected my meals the week before so it's food that I know I like.

September 4, 2025
Unprompted review
Rated 1 out of 5 stars

Super frustrating app bugs stopping me from using the awesome service

Came to Calo from Detox Kitchen. Calo was fantastic at first but now I'm almost a month into the bug infested app making it impossible for me login and choose any meals. Current bugs:
-Signs me out, app resets for me to access it and defaults to Arabic.
-I switch over to English, put my phone number into to login back in, in which case it
a. doesn't recognize it or
b. changes the #7 to the #0
c.accepts it and lets me login (1 in 20 or so tries)
-Then as I attempt to use the app once it lets me in it says "sorry there's an error please reset" or something to that effect and then boots me out again. Then it all starts over.

*Attempts to fix with Calo tech support are dismal. I've been begging them to create a website so that if the app is buggy I can simply order my 5 weekly meals there. All i get is a link on the web to a screenshot of the app itself. The one I can't access.

September 10, 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Hi Josh,

Thanks so much for leaving this feedback. It sounds like the app has created a really poor experience for you, and we're genuinely sorry for all the frustration and hassle it's caused.

I can see a ticket has been logged with our engineering team, and a manager from our team has been in direct contact with you to get this sorted, and we really hope to have everything fixed for you very soon.

Thank you,
The Calo Team

Rated 5 out of 5 stars

Great food, great company

No only does Calo have great food that saves me so much time in the week it also actively helps raise money for charities to.

I attended their ‘strides for the streets’ 5K last week and it was a fantastic event for a great charity. Keep up the great food and the great work

September 3, 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, James! 💚

Rated 5 out of 5 stars

Having tried many meal prep companies…

Having tried many meal prep companies in the UK, I can say with confidence that Calo is by far the best. Receiving fresh, tasty, high quality meals each day means that I don’t have to buy endless unhealthy lunches when I’m working in London.

One of the best things about Calo for me is the personalisation abilities on the app - which means every single meal that I receive it completely tailored to me! It’s really been a godsend and helped me to spend more time on the things that matter in my life!

September 1, 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, Pele! 💚

Rated 5 out of 5 stars

Great service, great food!

Great service, great food! Their app is incredible - can swap meals and customise them to suit. I'm eating well and seeing the real results of what good nutrition can do for you. Highly recommend. Thank you Calo.

August 12, 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, Oliver! 💚

Rated 5 out of 5 stars

Calo is Awesome !!!

Calo is Great. I saw their advertisement on Elizabeth line train. I gave it a try.
Their weekly menus are really great and have a variety to choose from.
The app also allows you to configure your target calories

It has been three weeks now since I started having their food, it is tasty, well portioned as per your calorie limits you configured. So far, I have been enjoying their food. Their delivery system is perfect - they do daily deliveries and the food is fresh.

👍 Thumbs up the whole Calo team, because I sure understand it takes a team effort to plan, cook and deliver. Awesome experience so far.

August 22, 2025
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, Ahmad! 💚

Rated 1 out of 5 stars

Would not recommend

Would not recommend! Save your money.

I had really high hopes for Calo and have been incredibly disappointed.
Having used a different meal prep delivery service for months, I decided to switch to and try Calo as I was intrigued by having daily deliveries (fresher food) and more accurate macros for my fitness goals.

I opted for deliveries to arrive the night before between 6pm and 10:30pm. Access to my apartment building at night is very tricky (almost impossible), so overnight deliveries is not an option for me. Despite this, my first ever delivery yesterday arrived at 12:07am and my second ever delivery for Tuesday is still yet to arrive as I type this (at 11:30pm). I’ve been speaking with their customer support, who are responsive and polite, but can’t seem to improve this or guarantee earlier deliveries. I’ll be cancelling any future deliveries after just two days as it’s not worth the anxiety of the delivery process.

Big shame.

September 8, 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Hi Hannah,

Thanks for taking the time to leave this feedback.

We’re so sorry to hear about the issues you've experienced with your deliveries. It sounds like we’ve really dropped the ball, and we apologise for the frustration this has caused.

We’re currently looking into what has happened and will be in touch with you shortly to resolve this.

Thank you,
The Calo Team

Rated 5 out of 5 stars

Consistent and Tasty Food Delivery Service

Very reliable and tasty option if you want to save time and hit certain macros. I get 2 meals delivered in my order (lunch and dinner)

I live in London and the delivery is very consistent and seamless

Food is great, and the app makes it easy to choose meals and swap out anything you don’t want or to avoid repeats. Ideally they will improve the exclusions so for example you can just exclude red meat, but it’s easy to swap out on the app so not a big deal

Customer service for me has been fast and flawless

September 8, 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, MJ! 💚

Rated 5 out of 5 stars

Premium food and service

Premium food, customer service replies almost instantly for any queries I had and feels like a company that goes above and beyond for its customers!

September 8, 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, Zak! 💚

Rated 5 out of 5 stars

Very good experience from start to…

Very good experience from start to finish. Easy to order and manage your meals, always delivered on time and food is really tasty. Save me hours per week and keeps me on track regardless of how busy I am.

September 4, 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, Matthew! 💚

Rated 5 out of 5 stars

Beautiful food

Really enjoyed the app, being able to choose from lots of choices and make changes! Everything was super simple and let’s just talk about the meals for a minute… omg super fresh, tasty, they were 10/10!

September 8, 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, Kelsey! 💚

Rated 5 out of 5 stars

The freshness of the food

The freshness of the food, the quality, the taste and the fact it's delivered exactly the same time every day - you can't beat it!

September 8, 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, Dan! 💚

Rated 5 out of 5 stars

Loved the food and their service🙏🏻

Loved the food and their service! They are delivered fresh everyday and can accommodate to your schedule. Really good communication throughout and it definitely helped save me time! I looooved the food!! Made me hungry thinking about it as I type 😂

July 23, 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review! 💚

Rated 5 out of 5 stars

Could be happier with what I received…

Could be happier with what I received from Calo! The meal quality and convenience was more than worth the price and suited my picky needs perfectly why giving me new things to try 😍

September 8, 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thank you so much for the amazing review, Nicole! 💚

Rated 5 out of 5 stars

Such a good service

Such a good service. These guys took care of me with the tastiest meal prep I’ve ever eaten! Couldn’t recommend enough.

August 22, 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thank you so much for the amazing review, Tyler! 💚

Rated 5 out of 5 stars

The meals are delicious

The meals are delicious, healthy, and make life so much easier when I’m constantly on the go. Their macros and calories are some of the most accurate I’ve seen, and there’s a great variety of meals and snacks to choose from. The app is super easy to use too - I honestly couldn’t recommend it more!

August 4, 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thank you so much for the amazing review, Tammy! 💚

Rated 5 out of 5 stars

ACTUALLY delicious meal prep

I recently tried a variation of dishes from calo and WOW!!! Seriously delicious and convenient. The simplicity behind the ingredients list makes me confident I am fuelling my body in the right way, I’m spending less time in the kitchen and more time doing things I love

September 8, 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thank you so much for the amazing review, Eva! 💚

Rated 5 out of 5 stars

Incredible tasting food

Incredible tasting food! All made to my specific requirements, and delivered daily! Has changed the way I eat forever.

June 5, 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thank you so much for the amazing review, Jonathan! 💚

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