Calor Gas Heaters Reviews 

95
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Had a gas failure (not a leak). The engineer was busy dealing with actual leaks and could not get to me that evening - perfectly reasonable I thought. He did however guide me over the phone to reset... See more

Rated 5 out of 5 stars

Always reluctant to make a purchase online wfrom an unknown Seller but the deal was to tempting to leave behind /cheaper than anywhere else, even with delivery costs on the top/. So I had a go and no... See more

Rated 5 out of 5 stars

Excellent shopping experience. Was informed by email when my item came back in stock. The online ordering process was very easy and straightforward. Also the item was dispatched immediately and I rece... See more

Rated 5 out of 5 stars

My old 'Super Ser' finally stopped working. Came across Calor Gas Heaters after a search for 7kg gas heaters. I had just replaced the gas bottle on my old heater when it decided to fail so needed a... See more

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4.9

Excellent

TrustScore 5 out of 5

95 reviews

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4.9

All reviews

(95)

1 review in the last 12 months

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Rated 5 out of 5 stars

Brilliant service

Brilliant service, I ordered chantico table top heater with propane gas bottle, they rang me to ask if I wanted gas as was wrong one to go with heater which I thought was great service, next day delivery

July 7, 2020
Unprompted review
Rated 4 out of 5 stars

Repeated phone calls from Calor and…

Repeated phone calls from Calor and difficulty arranging an appointment to check out gas tank. Two separate engineers have now called and said it needs replacing. Have heard nothing about when it will be replaced. But all engineers who have called have been very efficient and pleasant to deal with

January 25, 2020
Unprompted review
Rated 5 out of 5 stars

Had a gas failure (not a leak) - cracking service

Had a gas failure (not a leak). The engineer was busy dealing with actual leaks and could not get to me that evening - perfectly reasonable I thought.
He did however guide me over the phone to reset the gas supply at the tank.
This worked and meant we had hot water and heating for the evening. He told me he would get to me next morning At 09:00 and run checks and tests to ensure there was no underlying problems. He arrived a few minutes early, completed the checks and identified low pressure at the regulator which was adjusted. Thanks Wayne Shimmon- much appreciated.

October 21, 2019
Unprompted review
Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Easy to order. Excellent customer service when I had to contact them as I had missed delivery, agent saw it through till fire was delivered.

October 13, 2019
Unprompted review
Rated 5 out of 5 stars

Brad Farmor

Brad Farmer
Fitted pipe for Gas Tank installation
Very professional and great guy
Would recommend Brad Farmor
To any company 5 star service

July 31, 2019
Unprompted review
Rated 5 out of 5 stars

Andy Hopkins visit July 2019

July 2019 - Andy Hopkins arrived for the third time for a site RA/ survey.
As per normal cheerful, polite and professional.
More than capable of answering technical questions.
Great customer service. Thanks Andy

July 18, 2019
Unprompted review
Rated 5 out of 5 stars

Emergency call out response

Returned to our house in Argyll after having been away for 10 days to discover we had a gas leak, upon contacting the emergency help line we were advised a engineer would be in touch shortly. Jamie the engineer assigned to our call out duly contacted us to say he was currently in Dundee but would make his way to us ASAP, and that it would be 12 midnight to 1.00 am before he could get to us. As I had shut off the emergency gas valves end vented the gas in the house , I agreed with Jamie that we could wait till the next day for him to attend as I did not feel it necessary for him to travel from Dundee to ourselves when there was no immediate issue.
Jamie arrived the next day at 10.00 and immediately put us at ease with his polite and professional manner and spent some considerable time in checking the installation and diagnosing the fault to be within our newly installed combi boiler, which he then isolated.
It was apparent to us that Jamie enjoyed his work, and his professionalism and helpfulness was a credit to Calor and having been a customer for 20 years plus I would have no hesitation in giving them top marks.

April 27, 2019
Unprompted review
Rated 5 out of 5 stars

To replace 1200 Ltr Gas Tank

29th March 2019 Liam Young turned up at my house from the Calor Gas engineering team to investigate the replacement tank procedure.I found him to be extremely helpful and knowledgeable and answering all my questions.I think he said he was based in the Telford area. I have now agreed a date and asked for Liam in person to do the work for me.He is a credit to your company and I hope Calor look after their employees. All to often people critise people and companies but when praise is required people are slow in reacting to good service.Keep up the good work Liam and I look forward to seeing you on Friday 3rd of May for the new tank installation.kind regards, Tony Green

April 16, 2019
Unprompted review
Rated 5 out of 5 stars

Resolution to heat up my Orangery.

I have carried out this purchase because I have failed to find anyone who can repair my existing portable Manhatten gas fire I bought last year. I have contacted Calor Gas customer services but have had no response. So I have no option than to buy another product.

February 4, 2019
Unprompted review
Rated 4 out of 5 stars

The service we received was excellent…

The service we received was excellent especially speed of delivery and advice on local canoe gas suppliers. Just bit surprised that the gas has to be turned off at the back not on the switch on top of the heater

February 2, 2019
Unprompted review
Calor Gas Heaters logo

Reply from Calor Gas Heaters

This is for safety, ensuring the cylinder is turned off when the heater is not in use. If there was a problem with the hose or fitting, gas would leak out if the cylinder is not turned off.

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