People now days only bother writing a review and complain about a service or product. This is exactly why I owe a thank you as credit and acknowledgment is due. From the moment The Calor rep Ann... See more
Company replied
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See what reviewers are saying
We are basically stuck at them, because 25 years ago developer signed "contract" with calor gas... 2 weeks ago they send another price increase, but they are already THE MOST EXPENSIVE COMPANY. N... See more
HAVE BEEN A CALOR RETAILER AND ALSO A CUSTOMER FOR 40 YEARS . ORDERED NEW BOILER FOR MY 79 YR OLD MOTHER IT TOOK NEARLY 3 MONTHS TO COME WITH IT ONLY HEATING ONE ROOM ALL OVER THE CHRISTMAS PERIOD AND... See more
Company replied
I have just renewed my Calor Gas contract after I spoke with Emily, who was extremely helpful and informative. Any concerns & questions I had were answered by Emily in a concise and very polite manner... See more
Company replied
Company details
Written by the company
We are a leading supplier and distributor of Liquefied Petroleum Gas (LPG) in Ireland, allowing customers who are located off the natural gas grid use LPG gas. For more than eight decades, Calor has dedicated itself to meeting the energy requirements of both homes and businesses. We deliver the warmth, comfort, and reliability of LPG to your doorstep.
Contact info
Dublin 12, Ireland
- 014505000
- bulksupport@calorgas.ie
- calorgas.ie
3.2
Average
718 reviews
Replied to 50% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Cadac bbq
Ordered a bbq. Great customer communication and it arrived so quickly. Very happy
November 27, 2020
Reply from Calor Ireland
Thank you for your feedback Susan. Customer satisfaction is paramount and we are pleased that you are happy with your BBQ and the service we provided.
Reply from Calor Ireland
Thank you for your feedback Michael. We aim to provide all our customers with a good quality service throughout the ordering, dispatch, delivery and after sales process.
Excellent service 👍
November 25, 2020
Reply from Calor Ireland
Thank you for your feedback Michael. Customer satisfaction and providing a good quality service to all our customers is very important to us.
Reply from Calor Ireland
Thank you for your feedback Anne, it is very important to us. We aim to provide all our customers with a top quality service which includes the dispatch and delivery process.
My experience with Calor Gas Ireland…
My experience with Calor Gas Ireland during my purchase of a Campingaz heater was very positive and I have no problem with any aspect of the service that I received. Thanks very much.
November 24, 2020
Reply from Calor Ireland
Thank you for your feedback Paddy. Customer satisfaction and providing a good quality service to all our customers is paramount.
Super easy website to negotiation and…
Super easy website to negotiation and delighted with the quick delivery. Couldn't recommend it highly enough.
November 24, 2020
Reply from Calor Ireland
Thank you for your feedback and your recommendation Barry, it is very important to us to ensure our customers receive top quality products and an excellent service.
Great quick delivery
Great quick delivery. Product was top quality and as advertised. Very happy all round.
November 24, 2020
Reply from Calor Ireland
Thank you for your feedback Denise. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
Excellent service.
November 23, 2020
Reply from Calor Ireland
Thank you for your feedback Madge, it is very important to us to provide a good quality service to all our customers.
Great service and prompt delivery
November 23, 2020
Reply from Calor Ireland
Thank you for your feedback Pauline, it is very important to us. We aim to provide all our customers with a top quality service which includes the dispatch and delivery process.
Not a positive experience
I ordered two heaters.
Only one arrived and no reason given as why second one didn't.
The one that did arrive was obviously used previously with evidence of rust and fittings missing.Parts bent out of shape also.
November 23, 2020
Reply from Calor Ireland
Thank you for your feedback Eoin. Customer satisfaction and providing a good quality service to all our customers is very important to us. I'm sorry to hear only one heater has arrived and that it is damaged one of our Customer Service team will be in contact this morning to try and resolve this as quickly as possible.
Great heater
Great heater. We only have electrical storage heaters so this will save on electricity bills this winter.
November 23, 2020
Reply from Calor Ireland
Thank you for your feedback Samantha. It is very important for us to ensure our customers are provided with the highest quality of service and products.
The coals are extremely effective
The coals are extremely effective
Delivery was speedy
November 23, 2020
Reply from Calor Ireland
Thank you for your feedback, it is very important to us. We are pleased that you are happy with your order and aim to provide all our customers with good, quality products at competitive prices.
Delighted 😀
November 22, 2020
Reply from Calor Ireland
Thank you for your feedback Jen, it is very important to us to provide a good quality service to all our customers.
Love my new Provence Heater
They sent an email, as requested, when item came back in stock and I love my new Provence heater.
November 22, 2020
Reply from Calor Ireland
Thank you for your feedback Grainne. Customer satisfaction is paramount and we are pleased that you are happy with your heater and the service we provided.
Hi Thank you for a fast delivery of the…
Hi Thank you for a fast delivery of the item, works perfect.
Regards Liam.
November 21, 2020
Reply from Calor Ireland
Thank you for your feedback Liam. We aim to provide all our customers with a good quality service throughout the ordering, dispatch, delivery and after sales process.
Recivied my gas cooker couple of days…
Recivied my gas cooker couple of days ago very nice appliance very happy with it.
November 21, 2020
Reply from Calor Ireland
Thank you for your feedback Rita, it is very important to us. We are pleased that you are happy with your order and aim to provide all our customers with good, quality products at competitive prices.
Reply from Calor Ireland
Thank you for your feedback John, it is very important to us. We aim to provide all our customers with a top quality service which includes the dispatch and delivery process.
Quick and efficient everything was…
Quick and efficient everything was perfect thank you
November 19, 2020
Reply from Calor Ireland
Thank you for your feedback Roisin. Customer satisfaction and providing a good quality service to all our customers is very important to us.
Received superser quickly
Received superser quickly - securely packaged. Working well
November 19, 2020
Reply from Calor Ireland
Thank you for your feedback Maryrose. We aim to provide all our customers with a good quality service throughout the ordering, dispatch, delivery and after sales process.
Good delivery times and cost but the…
Good delivery times and cost but the customer service is virtually non existent.
November 18, 2020
Reply from Calor Ireland
Thank you for your feedback, it is very important to us. We can see that you sent an email in informing us that you had ordered the incorrect product and our Customer Service Team replied back with the return instructions for you. You can return the unused product back to us by completing the returns form which was attached to the email within 30 days of purchase for a refund.
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