Calor Ireland Reviews 718

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

People now days only bother writing a review and complain about a service or product. This is exactly why I owe a thank you as credit and acknowledgment is due. From the moment The Calor rep Ann... See more

Company replied

Rated 1 out of 5 stars

We are basically stuck at them, because 25 years ago developer signed "contract" with calor gas... 2 weeks ago they send another price increase, but they are already THE MOST EXPENSIVE COMPANY. N... See more

Rated 1 out of 5 stars

HAVE BEEN A CALOR RETAILER AND ALSO A CUSTOMER FOR 40 YEARS . ORDERED NEW BOILER FOR MY 79 YR OLD MOTHER IT TOOK NEARLY 3 MONTHS TO COME WITH IT ONLY HEATING ONE ROOM ALL OVER THE CHRISTMAS PERIOD AND... See more

Company replied

Rated 5 out of 5 stars

I have just renewed my Calor Gas contract after I spoke with Emily, who was extremely helpful and informative. Any concerns & questions I had were answered by Emily in a concise and very polite manner... See more

Company replied

Company details

  1. Energy Supplier

Written by the company

We are a leading supplier and distributor of Liquefied Petroleum Gas (LPG) in Ireland, allowing customers who are located off the natural gas grid use LPG gas. For more than eight decades, Calor has dedicated itself to meeting the energy requirements of both homes and businesses. We deliver the warmth, comfort, and reliability of LPG to your doorstep.


Contact info

3.2

Average

TrustScore 3 out of 5

718 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I am very pleased with my heater

I am very pleased with my heater. The service I received was excellent. 5 star all the way

November 18, 2020
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback Doreen. Customer satisfaction is paramount and we are pleased that you are happy with your heater and the service we provided.

Rated 5 out of 5 stars

Arrived as scheduled

Arrived as scheduled, works perfectly well. Exactly what I needed

November 18, 2020
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Reply from Calor Ireland

Thank you for your feedback. It is very important for us to ensure our customers are provided with the highest quality of service and products.

Rated 4 out of 5 stars

Quick delivery delighted with the…

Quick delivery delighted with the service

November 17, 2020
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Reply from Calor Ireland

Thank you for your feedback Paula. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Rated 5 out of 5 stars

Great website

Great website. Very fast delivery

November 16, 2020
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Reply from Calor Ireland

Thank you for your feedback Aino. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Rated 5 out of 5 stars

Brilliant service

Brilliant service.
Campingaz stove is wonderful. Arrived on time.
Very friendly delivery guy.
10 Euro voucher for bottle of Calor gas. What's not to like!

November 16, 2020
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Reply from Calor Ireland

Thank you for your feedback Julie. Customer satisfaction is paramount and we are pleased that you are happy with your stove and the service we provided.

Rated 5 out of 5 stars

Great product

Received my order within 24 hrs. Delighted with the heater. I have an open plan home with underfloor heating and some days we just want a quick boost of heat. The portable gas heater I purchased is super handy and gives off tremendous heat almost instantly. It’s so good I’m thinking of getting another and turning off the underFloor altogether.

November 15, 2020
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Reply from Calor Ireland

Thank you for your feedback Vanessa. Customer satisfaction is paramount and we are pleased that you are happy with your heater and the service we provided.

Rated 5 out of 5 stars

Excellent service

November 14, 2020
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Reply from Calor Ireland

Thank you for your feedback Polly, it is very important to us to provide a good quality service to all our customers.

Rated 3 out of 5 stars

Online service is fine

Online service is fine, delivery excellent but I was call they 2 times and not answering...bad point if you need help...

November 14, 2020
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Reply from Calor Ireland

Thank you for your feedback Iulian, it is very important to us. We are sorry to hear that you had trouble getting through to us on our phone line. We have recently had a new phone system installed and have been experiencing some technical issues with this, however we have passed this on to our system supplier and they are currently looking into it so it is resolved as quickly as possible. We apologise for any inconvenience this has caused you.

Rated 5 out of 5 stars

Fast service 2-3 days for delivery…

Fast service 2-3 days for delivery south Ire.

November 14, 2020
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Reply from Calor Ireland

Thank you for your feedback Darren. We aim to provide all our customers with a good quality service throughout the ordering, dispatch, delivery and after sales process.

Rated 5 out of 5 stars

Very good service and good product…

Very good service and good product recommended

November 13, 2020
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Reply from Calor Ireland

Thank you for your feedback, it is very important to us. We are pleased that you are happy with your order and aim to provide all our customers with good, quality products at competitive prices.

Rated 5 out of 5 stars

Quick connect fitting

It is a great job
No problem connecting now
Delivery was fast and efficient also
Would recommend Calor gas

November 13, 2020
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Reply from Calor Ireland

Thank you for your feedback and your recommendation David, it is very important to us to ensure our customers receive top quality products and an excellent service.

Rated 5 out of 5 stars

Great service had the heater in 2 days…

Great service had the heater in 2 days good quality 👍

November 12, 2020
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Reply from Calor Ireland

Thank you for your feedback Pádraig. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Rated 5 out of 5 stars
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Rated 5 out of 5 stars

Very quick delivery

November 11, 2020
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Reply from Calor Ireland

Thank you for your feedback Abhijeet, it is very important to us. We aim to provide all our customers with a top quality service which includes the dispatch and delivery process.

Rated 5 out of 5 stars

Love my new heater

Love my new heater & love how promptly Calor’s customer service responds to any query you have.

November 11, 2020
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Reply from Calor Ireland

Thank you for your feedback Ms MacCarthy. Customer satisfaction and providing a good quality service to all our customers is very important to us which includes Technical Support and advice from our Customer Service Team.

Rated 5 out of 5 stars

Love ❤️ my gas stove it’s very…

Love ❤️ my gas stove it’s very efficient and looks fantastic in the room . Ordered it on line and received it within 3 days . Would highly recommend this product to family and friends..

November 11, 2020
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Reply from Calor Ireland

Thank you for your feedback and your recommendation Carol, it is very important to us to ensure our customers receive top quality products and an excellent service.

Rated 5 out of 5 stars

Arrived fast

Arrived fast. Exactly as described. No issues

November 10, 2020
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Reply from Calor Ireland

Thank you for your feedback Niall. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Rated 5 out of 5 stars

Excellent Service

Thank you, excellent service and very fast delivery. I would buy again and have already recommended the Calor Gas website to others.

November 9, 2020
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Reply from Calor Ireland

Thank you for your feedback and your recommendation Alan, it is very important to us to ensure our customers receive top quality products and an excellent service.

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