Camden & Co Reviews 169

Speedy service, well packaged. Very happy customer.

Great cushions, really happy with them! Fantastic quality, quick delivery will definitely use again

I've had accessories for my home from many different places over the years and I have found Camden & Co items have been amongst the best in terms of the quality of items.

Well made great quality cushion cover. Arrived quickly……. Will purchase again.

I had an issue with my first order arriving damaged, but the company emailed me immediately and arranged a replacement without any hassle. The new item arrived quickly and in perfect condition. Really pleased with the service and how smoothly everything was sorted.

Poor quality compared to picture on website.
Unable to have refund it’s either an exchange or a credit note .

I will never order from this company again!
Thought I was buying pictures and frames but only pictures on paper came.
When I wanted a refund, they were charging an admin fee and also you have to cover the cost of the return which was £7.40

So pleased with my cushions, they are sumptuous, comfortable and complete the look on my new sofa. I absolutely love them! Will definitely be buying again when I decorate my bedroom.

Do not buy from this place, I ordered cushions and was sent the wrong size. I emailed was told exchange only even though they made the mistake and now they have gone silent and not replying to my emails.

Great service .and quality thins

Lovely decorative book, however a little damaged when it arrived. Arrived promptly.

Great customer services and great products

Took a while to arrive,nice frame but nothing special I wouldn’t say Iv put it in my bedroom thought it cheapened the living room doesn’t look £30 I wouldn’t say

Delivery was fast but item was smaller than as seen on pictures

I thought your returns policy is terrible and your customer service is awfull I would never recomend you to any of my friends

Eva Minimalist Geometric Ceramic Reed Diffuser.
I had already reviewed this lovely product but, a week or so later, I noticed that a tiny piece on one corner had broken off. I contacted the Company and they came back to me to say, after checking the rest of the Eva diffusers, they discovered it was a faulty batch. I was prepared to wait for a new batch to come in and now, thanks to Louise, I have a replacement! Fantastic customer service.

Excellent products but need to improve the returns process. You have to email to request a return and also pay for the delivery. I returned item due to colour not being suitable in my room. They replied
Usually, we give a credit note to our customers for these discrepancies; however, on this occasion, we will offer a refund. I haven't received the money in my account yet to confirm if a administration fee will also be applied to the refund total. You are selling online and must offer a easier way for customers to experience a better service .

Poor quality products and zero customer service, don’t reply to emails no warranty on products purchased 2 months before