Camellia's Tea House Reviews 159

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very good tea blend selections and options. Customer service over the phone was a bit short but helpful nonetheless after being pressed. Great tea tho!

Rated 4 out of 5 stars

I didn’t receive tracking info until the day before my international order arrived. With that said, cost of shipping was unreasonable. I’ve ordered food products and teas from the UK to Canada befor... See more

Rated 5 out of 5 stars

I bought the jasmine and apricot tea after my daughter tried it at a local hotel. Delivery was quick, great communication, and the tea bags are so pretty - and delicious too. The only negative is it w... See more

Rated 4 out of 5 stars

We were introduced to your teas at an Afternoon Tea we were gifted. Checked out your website that evening and ordered some loose tea. The discount code I was given failed to work and, although I did... See more

Company details

  1. Tea Store
  2. Tea House
  3. Tea Manufacturer
  4. Tea Wholesaler

About Camellia's Tea House

Written by the company

Camellia’s Tea House is an independent, family run business based in London that specialises in handmade teas. Camellia's Tea House offers a large range of innovative tea and wellness infusion blends. We source the finest quality speciality teas, herbs, spices and flowers from around the world and we are passionate about fresh, small batch blends that capture the vitality of their ingredients and are bursting with flavour and therapeutic potential.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The tea is exquisite

The tea is exquisite, it is the most smooth and light early grey tea I have ever tasted. It is worth every penny and I would describe it as the Dom Perignon of tea.
Once you have tasted this earl grey you can never go back to any other.
The Sencha Green tea is also amazing.

November 24, 2021
Rated 2 out of 5 stars

I received two different teas this…

I received two different teas this month (November 2021). However, the one had an expiry date of June 2021. I have taken pictures of the box which clearly shows the date to be used by. I contacted you by email a few days later, and to date I have heard nothing back.

November 23, 2021
Rated 5 out of 5 stars

An excellent selection of teas

An excellent selection of teas, and each 'choice' comes well packaged & labelled. The different flavours are distinct, and make tea time a varied and pleasant experience.
Would highly recommend, and will use again when supplies run out!

September 1, 2021
Rated 5 out of 5 stars

I visited this store a few years ago…

I visited this store a few years ago and was missing London during lockdown in the pandemic. I ordered tea online and it arrived to the US quickly. Such a wonderful piece of London during a tough time, thank you <3

September 1, 2021
Rated 5 out of 5 stars

I love Camellia's Tea House

I love Camellia's Tea House. Tea is delicious and top quality. Delivery and service is excellent. I used to go to their tea house opposite the British Museum to buy my tea. Then lockdown happened and I was worried that I would not be able to get my favourites - Chamomile, Lover's Tea, Sleep Well, Yogi and Anti-Viral. It was great to be able to order online. Highly recommended.

August 27, 2021
Rated 5 out of 5 stars

One of the best quality tea leaves

I used to travel to the tea house in London for treats and buy some tea leaves to bring back home. Online shopping is a nice way to get them delivered and have them stocked at home. They arrived well and the packing was properly done not to damage the packages. Always love their selection of tea. Definitely recommended.

August 25, 2021
Show reviews in all languages. (159 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look