Cameron Homes Reviews 64

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick resolution of issues. The service provided is often described as excellent, with consumers noting the efficiency, clear communication, and ease of their overall experience, from initial inquiries to post-completion support. However, some people were dissatisfied with the quality of their homes, citing issues such as missing grout, uneven walls, and improperly fitted appliances, which they felt demonstrated a lack of quality control. Additionally, some reviewers mentioned difficulties with snagging lists not being completed promptly and a perceived poor attitude from the company once their money was received.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism and support received... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing satisfaction with the high build... See more

Location

Users describe ambiguous interactions with location, with some customers expressing satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service with Cameron homes has been fantastic! Not had any real major issues which says a lot about them as a new build provider - our snagger even said what good quality house is. Any minor... See more

Company replied

Rated 5 out of 5 stars

What an amazing experience during a really stressful situation. Mrs M noticed water coming from the ceiling @9am this morning, email sent to customer services @9:30am, John turned up @11am and cut a... See more

Company replied

Rated 5 out of 5 stars

After a disappointing time dealing with Cameron homes regarding our kitchen Shannon Wallace - customer service manager became involved and we are so pleased she did. She had a clear plan that has been... See more

Company replied

Rated 5 out of 5 stars

We’re local to Brailsford and are looking to move into the village. As we’ve never owned a new-build home before, we’ve been considering our many options within the area. Cameron Homes has by far exce... See more

Company replied


Company details

  1. Home Builder
  2. Construction Company

About Cameron Homes

Written by the company

At Cameron Homes, we’ve been passionate about building high-quality and beautifully designed homes for over 30 years.

With thoughtful design and expert craftsmanship at the forefront of what we do, our vision has always remained clear: to build homes that are carefully chosen, planned, and built for the people who live there, today, and for years to come.

Combining high standards of build quality with a personal, customer-first approach, we're proud to be recognised as a 5-star housebuilder.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Leanne is very knowledgeable and extremely patient

I’m in the process of buying a new house from Cameron Homes. It’s a new experience for me but the way that Leanne, the sales team and the site team have dealt with my numerous queries and visits have been exceptional. Nothing has been too much trouble. Leanne in particular has been so patient.

May 30, 2026
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Thank you for taking the time to share your review. We're pleased to hear about your experience so far and will be sure to pass on your kind words to Leanne and the wider team.

Kind regards,
Brad

Rated 5 out of 5 stars

Fantastic team at Mapperley Meadows - amazing service

We moved into our new home a week ago in Mapperley Meadows and honestly the whole experience has been fantastic so far. We are really impressed with the quality of the home and how smooth the entire process has been.

A huge thank you to Tiana, who has been absolutely amazing throughout. She has genuinely gone above and beyond for us from start to finish and has made what could have been a stressful process feel exciting and enjoyable. Buying your first home can feel overwhelming, especially with all the choices and decisions, but Tiana was always there to help and guide us through everything. She honestly felt like a best friend throughout the entire process and nothing was ever too much trouble and she always made us feel comfortable asking absolutely anything.

We also want to thank Rob and the site team, who have all been incredibly helpful. Rob gave a really thorough induction when we moved in and explained everything we needed to know clearly, and has been around to help us settle in.

So far we couldn’t be happier with our experience and are really enjoying our new home!

May 15, 2026
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Thank you for taking the time to share your experience with us! We're delighted to hear about your homebuying journey - particularly as it's your first home. We will be sure to pass on your kind words to Tiana, Rob, and the wider team.

We wish you all the best on this exciting chapter in your new home!

Kind regards,
Brad

Rated 5 out of 5 stars

Visited the site and saw everything…

Visited the site and saw everything available. Work still to be done, finishing, etc. all fully explained. All relevant drawings were shown. Amie couldn’t have been more helpful.

April 11, 2026
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Hi Jean-Pierre,

Thanks for taking the time to share your review. We're delighted to hear about your experience with Amie and will be sure to pass on your kind feedback.

Kind regards,
Brad

Rated 5 out of 5 stars

Great team work

Cameron homes have been very professional since I purchased my home. I did have a couple of teething problems at the start with my house being a new build, but with the help of two individual’s Jodie and Dan they both worked hard in getting my issues resolved! I could not be happier with there professionalism. Great work from both of them!

April 12, 2026
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Hi Matthew,

Thanks for taking the time to share your feedback. We're delighted to hear about the positive experience you've had dealing with Jodie and Dan - we'll be sure to pass on your kind words.

Wishing you all the best for the future!

Kind regards,
Brad

Rated 5 out of 5 stars

Amie helped us through a very speedy…

Amie helped us through a very speedy purchase and ensured everything went smoothly. Thank you Amie!

December 1, 2025
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Hi Selena,

Thanks for sharing your review with us. We'll pass on your kind words to Amie.

We wish you all the best in your new home!

Kind regards,
Brad

Rated 5 out of 5 stars

Aime and Hannah were amazing

Aime and Hannah were amazing! It’s been the easiest purchase we have ever made! We are so happy with our beautiful home. Still a few snags to be dealt with but we are confident that Mac has these in hand. Highly recommend Cameron as a builder, we’ve had many new builds and this is by far the best quality new build we’ve had.

April 4, 2026
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Hi Daisy,

Thanks for taking the time to share your experience with us. We're delighted to hear about your homebuying journey with Amie and Hannah and will be sure to pass on your kind words.

We wish you all the best for the future in your new home!

Kind regards,
Brad

Rated 5 out of 5 stars

5-star service

5-star service

My parents live in Shrewsbury and are currently looking to downsize. We were aware of Cameron Homes from their previous development in Bomere Heath, so decided to look at what was on offer.

Kiran was really helpful and was more than happy to answer all our questions (there were many from my elderly parents!) and although my parents have yet to put their home on the market, they are very interested in moving to Willow Rise.

A big ‘thank you’ to Kiran for all her help so far.

March 11, 2026
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Hi Greg,

Thanks for taking the time to share your experience with us. We wish your parents every success with their homebuying journey and will be sure to pass on your kind words to Kiran.

Kind regards,
Brad

Rated 5 out of 5 stars

Donna is an absolute credit

Donna is an absolute credit to Cameron Homes

We recently moved into our new home with Cameron Homes and the experience has been fantastic from start to finish. However, I felt compelled to leave this review specifically to highlight our aftercare support, and in particular, one team member who has gone above and beyond every single time.

Donna has been nothing short of incredible. Every time we have submitted a query or needed support after moving in, she has responded promptly, warmly, and with outstanding communication throughout. She is friendly, professional, and genuinely cares about making sure everything is resolved to a high standard.

I have never experienced aftercare support of this quality before, and it has made such a positive difference to our overall experience with Cameron Homes. Donna truly deserves to be recognised. She is a shining example of exceptional customer service and Cameron Homes should be incredibly proud to have her on their team.

Thank you Donna, and thank you Cameron Homes. We could not be happier.

March 26, 2026
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Hi Will,

Thanks for taking the time to share your experience - and kind words about Donna - with us. We're delighted to hear about your journey so far and will be sure to share your feedback with Donna.

We wish you all the very best in your new home.

Kind regards,
Brad

Rated 5 out of 5 stars

Great service by Hannah

Great service received by Hannah at Lawnswood during our recent visit. We’re looking to purchase a new home soon and Hannah answered all of many questions in great detail.

February 25, 2026
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Hi Chris,

We're really pleased to hear that Hannah was really helpful in answering your questions. We'll be sure to pass on your feedback and wish you the best of luck in finding your new home.

Kind regards,
Brad

Rated 5 out of 5 stars

5 star

We’re local to Brailsford and are looking to move into the village. As we’ve never owned a new-build home before, we’ve been considering our many options within the area. Cameron Homes has by far exceeded our expectations and Tracy has been a great help in answering all of our questions so far. While we are yet to find the right home, we’ll certainly be keeping a close eye on Cameron Homes’ future developments.

March 12, 2026
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Hi Sophie,

Thanks for taking the time to share your recent experience with us. We'll be sure to pass on your feedback to Tracy!

Kind regards,
Brad

Rated 1 out of 5 stars

Disapointing

Poor service!

January 31, 2026
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Hi Richard, we're so sorry to hear about your experience. Please can you email marketing@cameronhomes.co.uk with your contact details and further information and we'll ask the relevant department to review the matter and respond as soon as possible.

Kind regards,
Brad

Rated 2 out of 5 stars

Please be mindful when purchasing your dream home in a dream location …

Please be careful with Cameron Homes selling you the dream of living in a semi-rural development that will also contain residents from a housing association. I bought from Cameron nearly 2 years ago and for 2 years it has been horrible to live here, and my mental health has really deteriorated. Just be mindful when purchasing about the position of your homes and what you think the "dream" will actually be like. I am fully aware Cameron have no choice but to also build affordable housing but it seems they have no liability to check the housing associations vetting processes will be suitable for the development.

February 25, 2026
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Hi Lucy, we're so sorry to hear about your experience. Please can you email marketing@cameronhomes.co.uk with your contact details and we'll ask the relevant department to review the matter and respond as soon as possible.

Kind regards,
Brad

Rated 5 out of 5 stars

Happy Customer

Pleasant and quick process when purchasing my first home with Cameron Homes. Hannah, Amy and Mac were the ones who I spoke to the entire time and can’t fault the service given. Friendly, helpful and knowledgable people that have helped with anything regarding my property. Love the location here at Lawnswood, and build quality on the house is very good also. Overall very happy and recommend Cameron Homes, especially here at Lawnswood

October 3, 2025
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Thank you for taking the time to share your feedback with us. We're delighted to hear about your experience - especially as you were buying your first home!

We will be sure to pass on your kind feedback to Hannah, Amy and Mac, and wish you all the best for the future.

Kind regards,
Brad

Rated 5 out of 5 stars

I've got no idea where to start - beyond fantastic! Thank you Tiana.

I've got no idea where to start, but our experience with Cameron Homes has been beyond fantastic. I've got to say a huge, huge thank you to Tiana at the Mapperley Meadows site, who has gone above and beyond since our very first visit to ensure our experience has been top tier. As we were buying our first house, I had a billion and one questions (yep - I'm that person!) and Tiana has been amazing - professional, unbelievably helpful, very quick to reply to all emails/texts with anything I've requested (and if she didn't have the answer, she spoke to the relevant person within the technical team or commercial team to get the answer for me straight away). She's a joy to work with and speak to, and through some of the stresses of moving into our first home and navigating a couple of challenges on our end, Tiana was there to support every step of the way. I cannot fault the experience we've had so far, and a huge part of that is due to how fantastic Tiana has been. Highly, highly recommend. Thank you so much!!

February 4, 2026
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Hi Hayley,

Thank you for your detailed feedback, we're really pleased to hear that you've had such a positive experience so far. We'll be sure to pass on your kind words to Tiana!

Kind regards,
Brad

Rated 5 out of 5 stars

Although I am still in the process of…

Although I am still in the process of buying a property at Cameron builders, Mapperley Meadows, Nottingham, the outstanding service I am receiving to date is brilliant. I have asked numerous questions during the buying process. Tiana and Rob are excellent in their willingness to please and assist. Thank you so much!

February 2, 2026
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Hi Jan,

Thank you for taking the time to share your feedback with us. We're really pleased to hear that your homebuying journey is going so well.

We'll be sure to pass on your kind words to Tiana and Rob!

Kind regards,
Brad

Rated 1 out of 5 stars

These have cost us 1000s and we cannot sell

We brought a house in Staffordshire it was built by Cameron homes they also own the land and use a management company to run it.
Unfortunately the estate has not been upkept and in fact the contracts are not legal. This means Centric the management company so not keep with the upkeep of the estate and also the fees have more than doubled in 4 years.
Best thing is because of the contract mess no one owners actually have to pay either.
So the estates a mess and we can't actually pay a maintenance fee as there is no contract.
People's house were wired up to the street lighting. We have a brooke that was blocked one end by Chasetown which is owned by Cameron and houses flooded.
We are all stuck in limbo as we can sell either as.no DOV. I would run a mile if you want to buy from these. This is going to cost the residents 10s of thousands to sort just in legal fees. That's before we even get the estate back to a good standard.
Do your homework people

February 1, 2025
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Hi Jason, we're so sorry to hear about your experience. Please can you email marketing@cameronhomes.co.uk with your contact details and we'll ask the relevant department to review the matter and respond as soon as possible.

Kind regards,
Brad

Rated 4 out of 5 stars

Bubbling cupboards above hob

Update after contacting Cameron again as asked.
Cameron despite the fact they have not even visited to see the problem are suggesting cleaning products( i dont use any strong products) may have caused the damage to cabinets or not using the fan despite us using the fan on full all of the time. Neither of these excuses are the problem.Cameron are refusing to look at or do anything about this.

We purchased a bungalow at Eaton Grange 20 months ago and the team from start to finish were exellent.Tom the assistant site manager was accomerdating and helpful.Customer service has been exellent with minor snags however,not long after moving in we noticed the cupboard above the hob was bubbling,we use the extractor fan on full so took photos and sent them to customer services who said its not a fault with cupboards but usage.Coincedently the company who fitted the kitchen had at the same time gone under.We cannot use the front two rings on the hob as the extractor dosent take all steam away and we are frightened the bubbling will get worse.We are so dissapointed and fear that our two year warranty is coming to an end and we are stuck with a sub standard kitchen and really have no idea what to do? We should be able to use all of the hob.

January 10, 2026
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Hi Annette,

Thank you for taking the time to leave your review and share your feedback.

We're so sorry to hear about your ongoing experience and would like to gather some further detail, so that we can raise this with the relevant department.

Please can you email marketing@cameronhomes.co.uk with your contact details and postal address and we'll ask the relevant department to review the matter and respond as soon as possible.

Kind regards,
Brad

Rated 5 out of 5 stars

Tracy at the Laurels

Tracy at the Laurels has been an amazing support throughout our purchasing journey, which was far from smooth on the sale of our previous property. The support and consideration shown to us was greatly appreciated.

December 19, 2025
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Hi Gordon,

Thanks for taking the time to share your feedback with us. We're delighted to hear about your experience purchasing your new home.

We will be sure to pass on your kind feedback to Tracy and wish you all the best for the future.

Kind regards,
Brad

Rated 5 out of 5 stars

Customer care team have been great in…

Customer care team have been great in supporting us & dealing with any requests throughout purchase & post-completion. Jodie & Ade have always gone above and beyond to help, would highly recommend.

December 16, 2025
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Hi Joshua,

Thank you for sharing your feedback with us - we will be sure to pass on your kind words to Jodie, Ade and the wider Customer Care team!

Kind regards,
Brad

Rated 5 out of 5 stars

Review

We can’t thank Amie Patchett enough for her patience and warm approach when helping our family choose our home. Her professionalism and commitment to keeping us updated throughout the entire process made our first-time buying experience feel far easier than we ever expected.

Cameron Homes as a whole have been absolutely brilliant. After visiting many properties, it’s clear that the level of detail and quality they offer truly stands out above the rest. We would highly recommend them, as the homes they develop are truly stunning and perfectly complement the beautiful locations they choose.

November 21, 2025
Unprompted review
Cameron Homes logo

Reply from Cameron Homes

Hi Danielle,

Thanks for taking the time to share your feedback. We're delighted to hear about your experience and that Amie has been so helpful on your homebuying journey.

We'll be sure to pass on your comments to Amie.

Kind regards,
Brad

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look