Campaignmonitor Reviews 196

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

This company once upon a time use to be good - now it's atrocious. You cannot trust them with anything. I have just tried to log back in to my account to begin a heavy 3 month marketing campaign... See more

Rated 5 out of 5 stars

Sent out an email campaign late Friday afternoon, with one link that didn't work. CampaignMonitor were able to quickly change the link destination so that those that opened the email going forward wou... See more

Rated 5 out of 5 stars

I accidentally included a preview link in a survey email, meaning people could complete the survey but the results would not be captured. As soon as I realised the mistake I used the help-bot whic... See more

Rated 5 out of 5 stars

Campaign Monitor is a great platform and support team is amazing! Dealing with technical email issues is always daunting but after asking for help a few times, I am now always at ease that any is... See more

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3.4

Average

TrustScore 3.5 out of 5

196 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent services and support

We switched to Campaign Monitor a couple of years ago after using a variety of email service providers. The range of tools and services they offer is extraordinary, and their customer support has been outstanding.

As we find more and more ways to use Campaign Monitor to make our work easier and more effective, we'll continue to move our clients on to the platform.

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

Your business is safe with Campaign Monitor

Put your business the way of Campaign Monitor - they show their attention to detail and respect for their clientele by reacting fast and professionally when a question or problem arises. Great to find there are real people out there behind the scenes.

February 10, 2022
Unprompted review
Rated 4 out of 5 stars

Refund Request

Informed, professional, patient, provided details that addressed my request specifically. Promptly responded. Resolved my issue immediately. Thank you!

The only improvement would be to offer live contact rather than email only. I understand as everyone reviews expenses.

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

10 years with CM and still very happy

After 10 years of using CM, we are still totally happy. The platform is very easy to manage, and the customer service is excellent; fast, friendly and professional. I highly recommend CM.

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

The gold standard and "no-brainer" for email marketing & automation

The clearest, simplest, most immediate and at the same time complete and sophisticated e-mail marketing platform

You don't have to worry about re-learning from scratch something you've always done: writing emails. With Campaign Monitor, you simply do it massively and automatically, in any way you want.

The gold standard for entrepreneurs and marketers when it comes to email marketing and automation.

December 10, 2021
Unprompted review
Rated 5 out of 5 stars

Campaign Monitor is my choice!

Campaign Monitor is not only an easy-to-use, creative platform for messaging our physician members, their customer support is superior to any online resource I've every used. Highly recommend. 10/10

December 9, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer support

Having multiple Agency accounts, we required a mass change that was not possible via the existing APIs.

After reaching out to the support team, the update was processed via their Engineering team which has saved us potentially days of manual effort.

October 20, 2021
Unprompted review

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