Campark Reviews 81

cheap unmarked camera - customer service lies. I received a boxed labeled "camera." was a bit shocked when I didn't see any Campark labeling on anything, not the box it came in, not the camera, nothing. I think what I received was a 3D printed version of something. I complained to customer service. They denied refund. They asked I send it back to them. I paid another $24 to UPS with tracking label. UPS said it was undeliverable as there was no nothing at the address provided by customer service. I told Campark this, they said they gave me the wrong address and asked I spend more money to ship it back to them to a different address. I refuse to continue this runaround as it's been going on for a month. I have yet to receive a refund and just get excuses on their end. Im under the impression this isn't a real company. Very frustrating. My experience is ongoing. Started March 15 2025

Would not use this company again brought item off them went wrong with in first 12 months will replace it but they asking for £65 postage cost to send avoid at all cost they a total scam company shocking rude customer service unwilling to honour there warranty out to scam you out of money shop else were

Missing part and when I got them much bigger than expected and did not cover area I wanted. When ask to return over 20 emails, got run around and lies about the distance they covered. They did not do the 30 days guarantee that are continuing to tell me what to do and try. I've been very blunt over wanting to return the cameras. I feel they are trying to waste the 30 days so I have to keep what I do not want. Total rip off!!!

Good experience with both cameras and customer service. The camera I ordered was out of stock. They offered a replacement that was fine for me, maybe even better than I expected.

I was sent two defective cameras, and when attempting to return them, I am being met with resistance. They are trying to waste the 30 days I have to return them by giving me troubleshooting tips repeatedly via email after repeatedly telling them I want to return them. This company is a scam.

Bought a driveway alarm from them on eBay, with 2 solar transmitters. Supposed to be IP66 waterproof. Only installed one, as kept second as a spare. Stopped working after 3 months. Thought was because was partially under cover, and wasn't recharging, so moved the transmitter, but no success. So, flipped it over, opened the rubber bung, and was wet inside. Turned right way, and a heap of rusty water poured out of it. yeah, IP66 it is NOT! So, contacted them, and rather than replace under warranty, as it should be, tried charging me near full price for a replacement! WARRANTY, you idiots!! Do NOT trust these charlatans! They take your money and do not stand by their product! I mean, the manual even states "do not put in direct sunlight" for a solar powered product! Complete rip off! But anywhere else but Campark!

Oh, love the reply. So, if I buy it from your online store, you'd replace it within 12 months, but because I bought it on YOUR eBay store, there's no warranty? Or are you trying to say it's not your ebay store, when its name is Campark_direct? You think this is somehow justification for not honouring a warranty on your product? Not remotely. Just also let you know the second transmitter battery is dead on installation, cause some idiot at your company sent it out with the power switched on, in the sealed bag. This not your fault too? Also don't see too many happy people HERE who have also bought from your online store. Seems the service there is as bad as eBay. So, yeah....garbage products from a garbage seller.

They used to be honest years ago. They would replace a defective cam under warranty. But apparently they sold to another guy, who is a lying charlatan.
He eventually started stalling on answering emails, then stopped answering.
I called him out on this and here is his last email to me:

Dear customer,
Thanks for your reply.
Please return the whole unit (camera with all accessories) to the following address and tell us the tracking number.
(address in City of Industry, CA follows)

Then please pay us $40 so we will ship a new camera to you.
Please pay it to our account "________", after finishing the payment, please kindly tell us the transaction ID to arrange the shipment.

I m a Campark consumer with 5 cameras. I recently had problem with a camera while it was still still under warranty and did a claim and they replaced the camera by sending me a new one without any cost . Perfect and I very satisfied with Campark

5 of 5 Campark T200 solar trail cameras all stopped taking photos. I contacted customer support and got transferred to Ruby. She provided troubleshooting steps and in following them found that two solar panels were not working and units won't work exclusively using AA batteries. I then asked to purchase two new solar panels and she said they don't sell them, try to find them somewhere else. They have no maintenance support for parts for this product which is unsatisfactory. Ruby was very little help!

I got the 9.26" Carplay system for one for my family's older car and it works great. Pretty easy to setup and it's nice to be able to have a back up camera for a car that doesn't have one and all the features of a car play system with an older car

I bought a Campark trail camera which failed after about 18 months. Zero customer support even though I was happy to pay for a repair. No spares available for 3rd party repairs.

Additionally Campark offered to give me a refund on the price of a new camera IF I wrote a review. This is a clear and blatantly open abuse of the review system and you should not trust any favourable review of Campark on this or any other review website.
I shall be contacting trading standards about this "pond life" company

I purchased a campark t70 trail camera a couple of years ago - I have used it maybe 20 hours on 3 occasions - and now it just does not work. Tried batteries, etc - the customer support has been horrid. My advice - beware these products!!

Bought the Campark X20C Action Camera Native 4K Ultra HD 20MP with EIS Stablization Touch Screen Remote Control × 1 two years ago. Battery does not last long while shooting video. Less than an hour. I needed replacement batteries, which are not available. Will definitely find another company.

I bought 4 trail cams TC02. One was bad, would barely connect to my phone. I tried to find firmware on the website. It was not there. I contacted cs via email. They would not answer my questions about firmware. Weird. Tried to get replacement cam. Could not.

They will let you complete your order, deduct your card, then telling you later that they cannot be delivered to the address.

They do refund you but with 3.5%fee.

The reason for the 3.5%:
"For credit card payment, a 3.5% handling fee will be deducted.

This handling fee is charged by the bank, not by us."

This product is great! It delivers crisp clear footage. I would recommend it to anyone.

Bought a Campark TC07 4K 60MP WiFi Solar Power Dual Lens Wildlife Camera Trail Camera, The Highest-Definition & Performance Game Cam from their website and it did not work right out the gate. The software on it is very clunky and cumbersome which makes trouble shooting very hard.

After contacting customer support within 30 days of the purchase and in the time frame of the "no questions asked money back guarantee" posted on their website, they provided me with some trouble shooting items. We did those and the camera was still not capturing movement or storing photos. Rinse and repeat this 3-4x.

I have been requesting a return for more than a week now and they keep shooting me the same troubleshooting tips that do not work.

This is a cheap, poor product even if the camera did work properly and not at all what I was expecting. The customer support was responsive, but was also brutal. I have told them directly that I am not doing anymore troubleshooting and I want to process a return in accordance with their policies and they refuse to even address it and will only provide the same troubleshooting techniques that we have done multiple time.

Their customer service also only responds in the middle of the night, so if you have a reply, you have to wait 24 hours to get the same instructions again.

Terrible experience, cheap and broken products, frustrating support. Everything they tout on their website is a sham. They are charlatans.

They sell fakes! If you buy a product you get something which looks like original on first glance but it is not! I purchased a V30 camera and it arrived in a box which had nothing to do with original Campark V30 box. Manual does not contain campark logos and contact emails are pointing to @yoomail.com. Only good news is that they sent something but quality is much lower than expected and I doubt there is a a warranty. I could buy one on regular Chinese website and probably would get the same thing for less.

Campark product RM05, it is a dashcam and a live rear view camera that streams direct to a HD screen that replaced the vehicles original rear vision mirror. It was a great idea, however the product was rubbish. The night vision feature stopped working at about the 8th month after purchase. I contacted the company and informed them, I supplied photo's to assist. They said they would send me a replacement rear camera. When they realised I was in Australia, they sent me a message claiming they didn't have a camera to send to Australia. I complained, they didn't care. That was it. I let it slide, but yesterday it annoyed me again. So I tried contacting them again. This time they said, "Sorry, product discontinued, hope you understand. They don't care that they have an obligation to honor the product warranty. Bunch of crooks, can't be trusted.

Customer service (Ruby) refused to respond to my technical inquiry and tells me to go to the store I bought it from. The owners manual directs you direct to Campark for support. Buyers beware!