Campernation Reviews 

85
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's exceptional knowledge and helpfulness, particularly praising their expert advice and courteous assistance. People consistently found the customer service to be outstanding, characterized by quick responses and a personalized, supportive approach. Many also appreciated the efficient delivery service, with items often arriving promptly and as promised. However, some customers also noted issues with customer service, experiencing unresponsiveness, rude interactions, or a lack of updates. There were also instances of significant delivery delays, with items not arriving as promised or taking much longer than initially stated. A few people also reported receiving incorrect or missing parts, leading to further complications.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with the... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the excellent and... See more

Delivery service

People report positive experiences with delivery service, with many praising the quick and super-fast... See more

Service

Users describe positive interactions with service, with many reviewers highlighting the excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Would have been a 5 star but customer service wasn't great, I asked several times about a fixing kit and no response.

Company replied

Rated 5 out of 5 stars

Phil (the owner) was very knowledgeable about air conditioning units and gave us excellent advice about the size and model that would suit us best. He then matched the price that we had seen for the u... See more

Company replied

Rated 5 out of 5 stars

I ordered my awning on Friday and Phil promised I would get it on Tuesday. It arrived early Tuesday morning as promised.Phil also advised me prior to ordering what size awning would fit my caravan and... See more

Company replied

Rated 5 out of 5 stars

I purchased a Thule awning off campernation with all the associated fixing kit to fit a Carado t447.was working to a short time frame delivery was tight .i have to say i have nothing but praise fo... See more

Company replied


Company details

  1. Camping Store
  2. RV Supply Store

Written by the company

At CamperNation, we're not just retailers—we're fellow adventurers who understand the joy of outdoor living. We specialise in premium products for caravan enthusiasts, motorhome owners, and glamping businesses, carefully selecting only the finest awnings, accessories, glamping structures, saunas, and outdoor essentials that enhance your experience under the open sky. What truly sets us apart is our dedication to personalised service. Finding the perfect awning for your seasonal pitch or the ideal luxury glamping pod for your site requires expertise and attention to detail. That's why we offer one-on-one consultation with product specialists, custom sizing assistance tailored to your specific setup, and friendly, knowledgeable support throughout your purchase journey. Our customers often tell us how refreshing it is to speak with real outdoor enthusiasts who understand both the products and the lifestyle. We partner with reputable brands known for exceptional craftsmanship and durability. Every product we offer delivers genuine value—not just in competitive pricing, but in longevity, performance, and the enjoyment it brings to your outdoor adventures. As an independent British business, CamperNation was built on authentic passion for outdoor living, deep product knowledge, and unwavering trust with our customers. We take pride in helping people discover the perfect balance of freedom and comfort that makes outdoor life so rewarding. Whether you're upgrading your seasonal pitch, expanding your glamping business, or preparing for your next touring adventure, the CamperNation team is here to support your journey every step of the way.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

85 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(85)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Awning Tent purchase.

From the moment I came across Campernation's website I knew it was worth a visit; it was easy to read, told me exactly what I was looking for and was inviting to read.
The company was simple to contact and I was either spoken to immediately or contacted quickly by the Director, Phil McEleney who must have camping in his veins with enthusiasm to match.
We talked through different scenarios and products before finding the perfect solution after all it was a major purchase for us and Phil's determination to deliver the perfect set up was outstanding and very much appreciated. I had previously contacted another supplier which ran out of steam and product knowledge whereas, Campernation and Phil in particular know theìr products and can advise accordingly.
I cannot praise this experience more highly and that goes for Campernation in particular.
If anyone is looking for a camping set up and wants to buy with confidence then they are the "go to" business. The products are top quality, the price is right and so is the service. Happy camping everyone.

April 30, 2025
Unprompted review
Campernation logo

Reply from Campernation

Thank you so much for your review John. I’m thrilled to hear that your experience with CamperNation exceeded expectations. It was a pleasure helping you find the perfect awning setup, and I really appreciate your kind words about the service and the products.

Wishing you many happy adventures with your new awning!

Phil and the CamperNation team

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