Camper UK Reviews 282

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and professional yet friendly approach, making every interaction pleasant. The service, including sales, after-sales, and warranty support, is frequently described as outstanding, with many appreciating the efficiency and dedication of the team in resolving issues and providing expert advice. However, some customers also noted dissatisfaction with certain aspects of the service, particularly regarding communication and coordination for ongoing maintenance and warranty work. A few reviewers experienced delays, incorrect information, or felt that issues were not proactively addressed, leading to frustration with the follow-up process and the quality of some repairs upon collection.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Service

Reviewers highlight positive aspects of service, with many praising the exceptional and outstanding support... See more

Product

Users describe ambiguous interactions with product. Many customers express satisfaction with their purchases,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Quality

Reviewers mention ambiguous feedback about quality. Some customers praise the outstanding quality of products... See more

Based on these reviews

Rated 5 out of 5 stars

Taken delivery of our new Malibu 640. Delighted with it. Customers with Camper UK for 15 years this being our third motorhome from them. Good culture runs through the company whether it is sales, the... See more

Company replied

Rated 5 out of 5 stars

After a painful experience with a previous company we decided to go to Camper UK in Lincoln. We browsed their showroom & they had some lovely vans in stock. All the staff were fantastic. Especially C... See more

Company replied

Rated 5 out of 5 stars

We were looking to move from a VW campervan to a motorhome, obviously looked online and Camper UK stood out with detailed advertising so you had an accurate idea of each van, so we knew which one we... See more

Company replied

Rated 5 out of 5 stars

Just like to say a big thank you to David (Parts Advisor) at Camper UK. This Gent has sourced parts for me on several occasions now, one in particular that another company said Burstner did... See more

Company replied


Company details

  1. RV Dealer
  2. Auto Machine Shop
  3. Recreational Vehicle Rental Agency
  4. RV Repair Shop

Written by the company

A family run business based in Lincoln, Camper UK prides itself on being the complete motorhome company. Whether you are looking to purchase a new or used motorhome, repair or service your existing motorhome or are looking for parts and accessories, we can provide it all at Camper UK. We also have a dedicated fleet of hire motorhomes and our own leisure park for those looking to get away for a well-deserved break.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New purchase made easy

Our motorhome has been serviced and maintained by Camper UK for the last 6 years and we have always been happy with the service we have received from them. It was, accordingly, an easy decision to buy our new van from them and not bother with the competition. It was a wise decision. There was no rush, no pressure and no "hard sell". Richard left us alone to decide at our leisure, yet always managed to be around when we had a question. Nothing was too much trouble and he was cheerful, patient and very friendly throughout, making parting with a great deal of money an easier experience, surely a sign of a great salesman! Likewise, the other staff who we dealt with were incredibly helpful and knowledgeable, particularly Carl and Aaron. We would have no hesitation in recommending Camper UK.

April 7, 2026
Unprompted review
Camper UK logo

Reply from Camper UK

Thanks Paul for the amazing 5-star review!

We really appreciate you choosing Camper UK again after trusting us with your motorhome over the past 6 years it means a lot. Thank you as well for your recommendation, it’s greatly appreciated. We’re glad Richard made the process feel relaxed and enjoyable, and we’ll be sure to pass your kind words on to him, along with Carl and Aaron.

Wishing you many happy adventures in your new motorhome, and you’re always welcome back at Camper UK.

Rated 5 out of 5 stars

Professional 5 Star Dealer.

First class company to deal with from Sales through to after sales ! Richard in sales made sure everything was sorted for my New Cathargo S plus along with a great after sales and hand over . I would certainly recommend Richard and the whole team at Camper uk for anyone thinking of purchasing a New or Used Motorhome.

March 24, 2026
Unprompted review
Camper UK logo

Reply from Camper UK

Hi John,

Thank you for your fantastic review! We’re delighted to hear you had such a positive experience from sales right through to aftersales.

Richard will be especially pleased to hear your kind words we’ll be sure to pass them on. It’s great to know everything was handled smoothly with your new Carthago S-Plus and that the handover met your expectations.

We really appreciate your recommendation and wish you many great adventures in your new motorhome!

All the best,
Camper UK

Rated 5 out of 5 stars

Wrong awning ordered

We ordered an awning online and realised we’d ordered the wrong one. I phoned the accessories shop first thing in the morning to try to resolve it. The staff couldn’t have helped me more. They stopped the pending delivery, arranged a refund and gave me advice regarding the actual awning we needed all in a very short space of time. The awning we ordered arrived in just over 24 hours. Top marks to Camper uk, we couldn’t recommend them enough. 10/10

March 23, 2026
Unprompted review
Camper UK logo

Reply from Camper UK

Hi Mr Ireland,

Thank you for taking the time to leave such a fantastic review! We’re really pleased our accessories team could quickly get everything sorted for you and help you find the right awning without any hassle.

It’s great to hear the turnaround was so quick too exactly the service we aim to provide.

We really appreciate the recommendation and hope you enjoy your new awning!

All the best,
Camper UK

Rated 5 out of 5 stars

First motorhome

We were looking to move from a VW campervan to a motorhome, obviously looked online and Camper UK stood out with detailed advertising so you had an accurate idea of each van, so we knew which one we were after beforehand and worth the 2hr drive.
Richard was the right balance of being down to earth not pushy let us look around at our leisure. We chose and paid a deposit on the day and they allowed 2 weeks to get it ready, and us organising payment and collection. We used Enterprise cars to drive up and leave at their depot round the corner so worked well. We had an excellent show round tutorial lasting a few hours, any issues noted were corrected straight away so we felt confident driving away. All the team were friendly and down to earth but ready to help and advise well, if needed after sale. Thank you

March 21, 2026
Unprompted review
Camper UK logo

Reply from Camper UK

Hi Jemma,

Thank you so much for your fantastic 5-star review and for making the journey to visit us we’re really pleased to hear it was worthwhile!
It’s great to know the online adverts helped you find the right motorhome before arriving, and that Richard gave you the space to look around while still being on hand when needed. We always aim to strike that balance.

We’re also glad the handover gave you the confidence to drive away and that everything was addressed promptly that’s exactly how it should be. It sounds like you had a smooth collection day too!

We really appreciate your kind words about the team, and we’re always here if you need any advice or support. Welcome to the Camper UK family and enjoy your new motorhome!

All the best,
Camper UK

Rated 5 out of 5 stars

Outstanding Service from Start to…

Outstanding Service from Start to Finish – Highly Recommended

We recently purchased a Bürstner Lyseo I 744 A-Class motorhome from Camper UK in Lincoln, and the entire experience was exceptional from beginning to end.

From our very first visit through to driving away in our new van—affectionately named “Sheila’s Wheels” in memory of my late mother-in-law—we felt fully supported every step of the way.

A special thank you goes to Glynn Harrison, who guided us through the whole process with professionalism, patience, and genuine care. As first-time motorhome buyers, my wife Alison and I naturally had a few anxieties, but Glynn was fantastic at putting us at ease and helping us choose the right vehicle for our needs. He arranged a test drive, offered excellent advice on the most suitable accessories, and ensured everything was in place for us.

We were particularly grateful for the flexibility shown in allowing the motorhome to remain on site until the warmer weather in February, as well as coordinating the additional work, including installation of air conditioning, the Gaslow system, solar panel, and security features.

I’d also like to extend our thanks to the accessory shop team—especially Alex—and to Paul, who conducted our handover. His patience and thoroughness were incredible; it was probably the longest handover he’s ever done, but he made sure we were completely comfortable and confident before leaving.

All in all, a truly first-class experience. We wouldn’t hesitate to recommend Camper UK to anyone considering a motorhome purchase.

February 14, 2026
Unprompted review
Camper UK logo

Reply from Camper UK

Hi Andre,

Thank you so much for taking the time to leave such a thoughtful and detailed review it genuinely means a lot to the whole team.
We’re absolutely delighted to hear that your experience was exceptional from start to finish, especially as first-time motorhome buyers.

Purchasing your first motorhome is a big step, so it’s great to know Glynn was able to guide you through the process with care, patience, and the right level of support. “Sheila’s Wheels” is a truly special name, and it’s an honour to have been part of something that clearly means so much to you both.

We’re really pleased we could accommodate your requests and help tailor the motorhome to suit your needs, and we hope you have many amazing trips and memories ahead. Thank you again for your recommendation and welcome to the Camper UK family!

All the best,
Camper UK

Rated 5 out of 5 stars

What an experience

What an experience, it’s a lot of money to fork out, but Glynn was fantastic at changing my anxiety to excitement. Big thanks to all the team there ( , Carl for a very informative handover ) but biggest thanks to Glynn , he is a big asset to camper uk . 👍👍

March 2, 2026
Unprompted review
Camper UK logo

Reply from Camper UK

Hi Richard,

Thank you for such a lovely review! Buying a motorhome is a big moment, so we’re really pleased to hear Glynn was able to turn that initial anxiety into excitement for you. I’ll make sure your kind words are passed on to him and the team.

Great to hear Carl’s handover was informative as well we always want to make sure you drive away feeling confident and ready for your adventures.

Welcome to the Camper UK family, and we wish you many fantastic trips ahead!

Rated 5 out of 5 stars

Big thanks to Mr David W for amazing…

Big thanks to Mr David W for amazing customer service in the parts dept.

Top draw service, nothing too much bother, he is now my go to guy.

Cheers, David
Matt

February 26, 2026
Unprompted review
Camper UK logo

Reply from Camper UK

Hi Matt,

Thanks so much for the kind words! We’re really pleased to hear David looked after you so well in our Parts Department. I’ll be sure to pass your feedback on to him he’ll really appreciate it.

If you ever need anything else, David and the team are always happy to help.

All the best,
The Camper UK Team

Rated 5 out of 5 stars

First class service

First class service. Staff very friendly and helpful with a great knowledge of the products. Will most certainly be returning in the future for all my motorhome needs.
A big thankyou to David Brain for his assistance.
Mick Onyon

February 16, 2026
Unprompted review
Camper UK logo

Reply from Camper UK

Thank you for the 5-star review Mick, we really appreciate you taking the time to share your experience.

We’re so pleased to hear you found the team friendly, helpful, and knowledgeable. That’s exactly what we strive for.

We’ll be sure to pass your kind words on to David he’ll be delighted to read this.

Thanks again, and we look forward to welcoming you back in the future.

All the best,
Camper UK

Rated 5 out of 5 stars

I have previously purchased in…

I have previously purchased in Carthago motor home with great after sales service. I have now a Burstner Elegance that I purchased private, with having an issue with some parts I found that even the fact I hadn't purchased the motor home from UK Camper the service was still brilliant. Well done to UK camper and especially David Whapplington in parts and servicing.

January 26, 2026
Unprompted review
Camper UK logo

Reply from Camper UK

Hi Ash,
Thank you for your kind review.

We’re really pleased to hear you had a great experience with both our parts and service teams. David and the wider team will really appreciate the mention we’ll be sure to pass your comments on.

Thanks again for your continued support if you ever need anything in the future, we’re always happy to help.

All the best,
Camper UK

Rated 5 out of 5 stars

Outstanding service on two occasions

This is the second time that I have dealt with Camper UK. The first time, in June 2025, Carl Taylor went out of his way to obtain a copy of my Certificate of Conformity which helped me out significantly with convincing the DVLA that I could up-plate my motorhome without further modification (it's a long story). He didn't ask for any payment. This week I've been dealing with David Brain for some water pipe that cannot be sourced anywhere else. It is a specific make with specific qualities. He arranged for a metre to be sent at a very reasonably price; it arrived the following day. I can only describe their service as outstanding on both occasions.

January 20, 2026
Unprompted review
Camper UK logo

Reply from Camper UK

Hi Jeremy,

Thank you so much for taking the time to leave such a kind review. It really does mean a lot to the team.

Carl will be pleased to hear that he could help and make a tricky situation a bit easier, and David will really appreciate your comments too! Going the extra mile and helping customers out where we can is something we genuinely care about, so it’s great to hear that reflected in your experiences with us.

Thanks again for your continued support and for choosing Camper UK. If you ever need anything in the future, we’re always happy to help.

All the best,
Camper UK

Rated 5 out of 5 stars

Absolutely brilliant company to deal…

Absolutely brilliant company to deal with.
I bought my Liner for two 15 months ago and the service is absolutely great any problems they deal with it straight away.
Special mention to Connor in the service department

January 19, 2026
Unprompted review
Camper UK logo

Reply from Camper UK

Thank you for your 5-star review Jim. We’re thrilled to hear that you’ve had such a positive experience with Camper UK over the past 15 months. It’s great to know our service team has been able to deal with any issues promptly. Connor will be delighted to receive your special mention we’ll be sure to pass your kind words on. We look forward to supporting you and your Liner for many more adventures ahead.

All the best,
Camper UK

Rated 5 out of 5 stars

CUSTOMER SERVICE QUALITY OF PRODUCTS…

CUSTOMER SERVICE QUALITY OF PRODUCTS AND CHOICE ALL OUTSTANDING.

NO PRESSURE SELLING AND A NICE LARGE SHOWROOM.

STAFF ALL KNOWLAGEABLE AND ATTENTIVE.

ONE OF THE BEST COMPANYS WE HAVE EVER DEALT WITH.

January 8, 2026
Unprompted review
Camper UK logo

Reply from Camper UK

Thank you very much for your 5-star review, John. We’re delighted to hear that you found our customer service, product quality, and range to be outstanding. It’s great to know you enjoyed the relaxed, no-pressure approach and our spacious showroom, and that our team’s knowledge and attentiveness stood out. Your kind words mean a great deal to us thank you for choosing Camper UK. We look forward to welcoming you back again in the future.

All the best,
Camper UK

Rated 5 out of 5 stars

David and Alex in Camper UK parts…

David and Alex in the Camper UK parts department always seem to come up trumps.
First and foremost they are both very friendly and polite. They always have had the parts I require in stock. Example, today I was quoted a minimum of 6/8 weeks delivery for a part which Camper have in stock. They offer 24 hour delivery(at a cost) which is reliable. As well as having the parts they also provide them at competitive prices. For Carthago parts they will now be my “go to” dealer.

January 15, 2026
Unprompted review
Camper UK logo

Reply from Camper UK

Thank you very much for your 5-star review. We’re delighted to hear such great feedback about David and Alex in our Parts department they’ll be really pleased to read this. It’s fantastic to know they’ve consistently been able to help with friendly service, stock availability, and quick delivery when you need it. We’re also glad to be your go-to dealer for Carthago parts and truly appreciate your continued support. We look forward to helping you again soon.

All the best,
Camper UK

Rated 5 out of 5 stars

Still great service

Again, a great service by Camper UK. A solar panel failed on my Motorhome and a simple email to Camper UK had a replacement sourced within a day by David in the spares dept. As I don’t live near to them they arranged shipping. At my request they also arranged for the purchase of a matching 2nd until. Overall, a faultless process.

January 15, 2026
Unprompted review
Camper UK logo

Reply from Camper UK

Thank you for your 5-star review, Brett, and for continuing to choose Camper UK. We’re really pleased to hear that David in our spares department was able to source a replacement solar panel so quickly and arrange shipping to make things easy for you. It’s great to know the whole process was faultless, and we truly appreciate you taking the time to share your experience. We look forward to helping you again whenever you need us.

All the best,
Camper UK

Rated 5 out of 5 stars

very genuine and trustworthy

honest and friendly second van we have bought from them and even though our budget is at the bottom end of their range we have always felt that they valued our custom

January 13, 2026
Unprompted review
Camper UK logo

Reply from Camper UK

Thank you so much for your 5-star review. We really appreciate your kind words and your continued trust in Camper UK it means a great deal to us that this is your second van with us. We believe every customer is equally important, regardless of budget, so it’s wonderful to hear that you’ve always felt valued. We wish you many more happy travels and look forward to seeing you again in the future.

All the best,
Camper UK

Rated 5 out of 5 stars

What a joy to deal with

After a painful experience with a previous company we decided to go to Camper UK in Lincoln. We browsed their showroom & they had some lovely vans in stock. All the staff were fantastic. Especially Carl Taylor who eventually became our Salesman for the purchase of the new fantastic Laika Kosmo 6m van.
Nothing was to much trouble. Very happy.

November 10, 2025
Unprompted review
Camper UK logo

Reply from Camper UK

Thank you for your 5-star review, Craig. We’re delighted to hear that your experience with Camper UK was such a positive one, especially after your previous experience elsewhere. It’s great to know you enjoyed browsing the showroom and found the perfect van. I’ll be sure to pass your kind words on to Carl he’ll be thrilled to hear them. Congratulations on your new Laika Kosmo, and we wish you many happy adventures ahead.

All the best,
Camper UK

Rated 5 out of 5 stars

5 star

Staff was very helpful spoke to bow in parts very polite and helpful i had a special request had to get back to me and did very helpful

December 19, 2025
Unprompted review
Camper UK logo

Reply from Camper UK

Thank you for your 5-star review Wayne. We’re delighted to hear that Bow in our Parts department was polite and helpful, and that your special request was followed up as promised. Your feedback is really appreciated, and I’ll be sure to pass your kind comments on to the team. We look forward to welcoming you again soon!

All the best,
Camper UK

Rated 5 out of 5 stars

Great friendly team.

Thank you to the staff for looking after us when we had our motorhome in for service, m.o.t,cambelt water-pump and hab check.Also they allowed a windscreen company in to their workshop to replace our windscreen. Thanks to John and James for keeping us informed at every stage.

December 15, 2025
Unprompted review
Camper UK logo

Reply from Camper UK

Thanks for the 5* Review Les and Julie, always a pleasure to have you in the showroom

Merry Christmas
Camper Uk

Ps thanks for the cakes they were lovely

Rated 5 out of 5 stars

Great service

Recently been in to enquiry about an awning from Camper uk. Found the staff to be very knowledgeable, friendly and helpful. After taking all the information in we went ahead and brought an awning and couldn’t be happy with it.

December 6, 2025
Unprompted review
Camper UK logo

Reply from Camper UK

Thank you so much for your review. We’re delighted to hear that your happy with your awning. I’ll pass your feedback on to our parts dept him they'll really appreciate it. We’re here if you need us again.

Merry Christmas,
Camper UK

Rated 5 out of 5 stars

Fantastic Service

Fantastic Service, highly recommended. Great open weekend event - staff go above and beyond, organisation is excellent.

October 31, 2025
Unprompted review
Camper UK logo

Reply from Camper UK

Thanks for the 5* review Rachel, the team really appreciate it

Merry Christmas

Camper Uk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look