Camptoo Reviews 1,724

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

This is rubbish. Descriptions aren't of the actual places named or in the pictures lol. Get local guides maybe???

Rated 2 out of 5 stars

Was going well until about a month ago when payments suddenly stopped coming on time. I’ve had to chase every payment since and the most recent one (fortunately only £40) still hasn’t come despite mul... See more

Rated 5 out of 5 stars

We have hired out our caravan 5 times during the summer with no problems. The site is a bit hard to navigate through and not easy to change settings etc. but other than that we have no complaints. W... See more

Rated 5 out of 5 stars

Great experience.esy support and explanation for payment.Hannah with cavevan van is great for advice how to use camper if you are first time experience.definetly try next time again and hope captain w... See more

Company replied

Company details

Written by the company

At Camptoo we love the freedom of travelling with a motorhome. Our goal is to let people share the joy and fun of travelling with a motorhome or caravan at their own pace. Because we think there is no better way to explore our beautiful country. Share your vehicle and hit the road with an amazing Camptoo motorhome!


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Had to cancel due to illness in the…

Had to cancel due to illness in the family and they kept the full deposit.
They keep your booking fee of £25 and flexible fee of £15.
They also then keep 25% of the rental charge even though 5 weeks notice was given.
Be careful as I lost £90 and they weren’t even bothered/ flexible.

You can book a hotel and with notice, get a full refund, These are a booking company for a motor home!

Be careful, money grabbers
Won’t use again, terrible

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Camptoo Campervan Owner

I use Camptoo as a van owner and i honestly can say that i can't fault their process at all.Their communication is constant and concise all the way through the rental process and their new digital handover form is really easy to use for owners and renters alike.I can highly recommend Camptoo if you are looking to rent out your vehicle and also if you are looking to hire a leisure vehicle for a trip out.

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Really enjoying renting my camper out…

Really enjoying renting my camper out with Camptoo so far so good 😊

September 12, 2021
Unprompted review
Camptoo logo

Reply from Camptoo

Hi Sandra, we are very pleased to hear you are enjoying your vacation! Thank you for the positivity, have a great day today.

Rated 5 out of 5 stars

Camptoo are a very professional outfit…

Camptoo are a very professional outfit who have guided me through renting my caravan out for the first times from beginning to end. They are easy to contact if you want to speak to somebody and I wont be advertising on any other websites. I'm looking forward to dealing with Camptoo again.

September 9, 2021
Unprompted review
Rated 5 out of 5 stars

As 1st time campers and pensioners we…

As 1st time campers and pensioners we needed to visit family on a long journey. A little apprensive but everything was fine. From booking to pick up and returning Goldie was a doddle! Explanation of the vans running/maintainance and tips given by the owners. Nothing to much trouble for them.Thank You!

September 4, 2021
Unprompted review
Rated 5 out of 5 stars

Camptoo is boss!

This was a great site to use! We're so glad that our friends told us about it. It made planning our trip so much easier. Defo recommended.

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

Motorhome rental

Great experience - clear and straightforward communications, and got my deposit back promptly the day after our trip ended. Would definitely use again.

August 30, 2021
Unprompted review
Rated 5 out of 5 stars

Dora’s Care.

The description of the vehicle and the facilities were exactly as stated. An all around brilliant vehicle hire and an even better weeks travel.

August 29, 2021
Unprompted review
Rated 5 out of 5 stars

I use Camptoo for the first time this…

I use Camptoo for the first time this August and I wasn't disappointed. Website was easy to use and I found the perfect campavan to hire and I received regular update and help building up to my first solo trip. I would definitely recommend and have done and I will be using them again.

August 28, 2021
Unprompted review
Rated 5 out of 5 stars

This platform was good as gold during…

This platform was good as gold during this summer, most of our rentals was made via camptoo, susomer service was briliant, every time we had questions they were answered and support provided. Fees maybe higher then some other platforms, but it paid back with high rental demand.

August 28, 2021
Unprompted review
Rated 5 out of 5 stars

Very positive experience with Camptoo…

Very positive experience with Camptoo on renting our our motorhome , have has a steady stream of bookings sine our advert went live. Support team are quick to respond on any queries, have only good things to say. thankyou Camptoo.

August 27, 2021
Unprompted review
Rated 1 out of 5 stars

Never prepay!!! We were ripped off after prepaying!

We are US citizens who reserved a motorhome for July 2020 and prepaid. Because of covid restrictions, US tourists were not allowed into the Netherlands or Scandinavia that year. When we had to cancel, they gave us the option of 85% refund or reschedule to this summer. We chose to reschedule. When the Netherlands and Norway were still not open to US tourists as the cancellation deadline approached, we canceled. We were only offered a 42% refund. Appealing and complaining were of no avail - we were told it was 42% or nothing. When I finally agreed to accept the refund, they were not able to process the refund. After a three months of demanding information US banks don't use, they finally gave us instructions we could follow. They then wired us the refund - creating a $25 wire transfer fee to us as a final insult after short-changing us about $1500.

August 27, 2021
Unprompted review
Rated 1 out of 5 stars

Shocking

I’ve given 1star because I couldn’t leave the review otherwise . Appalling after sales service , beware of false advertising, you won’t get what you see and I’ve been waiting 6 weeks now for a resolution , absolutely disgraceful and down right rude .

August 26, 2021
Unprompted review

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