CAMPUS USA Credit Union Reviews 

Campus USA Credit Union—cold, rude, thieves.
They gave me a loan on a lemon car—broke down, I spent everything on a new motor and tranny. Still repo'd it. Then they let my wife's thirteen hundred refund vanish into an old closed account—no debt, no credit trace. I begged for three hundred back: "It's her money—she's blind now, we need it for property taxes." They said no. When I got in a car accident—disabled, can't work—I asked for hardship relief. They turned it down flat. Rude as hell. Laughed me off. I'm diabetic, no insulin. Wife needs meds. They don't give a damn. This bank takes your life, spits on it, and walks away. Stay far away.

This company has taken $340 in junk fees that are not
listed in any of their documents, which IS ILLEGAL. The fee supposedly is a dormancy fee but they never informed me of this fee and never sent any letters and locked me out of my account. I have never had such a terrible banking experience. Your money is not safe here. They took half the money in my account and said that they will not return it. Then a check bounced because they had taken so much money (and thus I no longer had the amount that I knew was in there) so they charged me $35 for that check being returned (even though I should have had plenty to cover it if they hadn't take over 300 dollars. I was also charged $24 from the company trying to withdraw money. I don't understand how a credit union that I've used and trusted for years can behave in such a predatory and evil way. My one ask of a bank is for them to secure my money. YOUR MONEY IS NOT SAFE IN THIS BANK. THEY WILL LITERALLY TAKE IT AND YOU WILL HAVE NO RECOURSE.

Kendal the branch manager is the rudest person i have ever seen, and she's a liar and tries to get people arrested and is caught lying on two separate videos. she is disgusting, this was at the colony centre boulevard branch

Takes this company weeks to process PAYMENTS rcvd following day ! I mail out all Bills on same date 3 out of state and Campus being less then 20 miles away takes weeks to process ! Its Theft ! GRAND THEFT ! All my out of state Bills clear the bank within 3 days .Campus being right down the road takes forever !

I've been with this company for years and generally the service is excellent. However, there is room for improvement. The fees, taxes, and surcharges that we face everyday are really becoming too much.

Like most folks, I am not a walking money bag, and times are hard. Inflation is out of control, and people are suffering. So when I check my statement and see that in these trying times, Campus' charges
an $8 fee to "protect" me from overdraft, I became upset.

***UPDATE*** After dealing with scammers who presented themselves as Campus USA Fraud Department. I instructed Campus to lock down my account. I went into a branch to get it unlocked and had a positive interaction with the Desk Teller who informed me that the fee had always been there but that she would refund it. ***UPDATE

I still feel neutral about the company, but will update my rating.