Gifts Kids Want Reviews 

310
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Brilliant experience with this store, got exactly what i ordered, packaged really well and wrapped up in lovely tissue paper. Also dispatched quickly. Really happy and will be back!

Rated 5 out of 5 stars

Very quickly delivered my order The store Had a lot of different choices of palm pals which was great to find and my granddaughter will love them all

Rated 5 out of 5 stars

Fantastic site, lots of different gift ideas. I was looking for "jellycat amuseables" & there was a great variety in stock, plus 20% off ! I was a bit skeptical due to reviews on here, but decided... See more

Rated 5 out of 5 stars

There are many things I love about campus gifts, not least their wide selection of products but also their brilliant prices. They sell fantAstic stuff that I can't get in shops and when I am looking f... See more

Company details

  1. Gift Shop

Written by the company

Discover tailored gifts for toddlers, tweens, and teens. Whether they’re into stationery, unicorns, art & crafts, dinosaurs or games & puzzles, you’ll find ideas that match their age and passions perfectly.


Contact info

4.9

Excellent

TrustScore 5 out of 5

310 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(310)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient and quick

Managed to order a super popular Jellycat toy from here a few days before Christmas, which my daughter would have loved but wasn't expecting because it's so hard to get. Campus was easy to order from and delivered very quickly, and well packed. A little Christmas magic is now under the tree, thank you!

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent!

After being scammed on another website for fake Jellycats I was dubious but my daughter really wanted 2 particular Jellycats and Campus Gifts had them in stock on their website. I’m so glad I ordered with Campus Gifts - the items came within 2 days of ordering and were packaged safely and securely!

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful customer service…

Really helpful customer service support. Replied to my messages quickly. Royal Mail unfortunately lost my package and I was sorted with a replacement within a day of them shipping it out!

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

Smooth transaction, great gift!

i was apprehensive after seeing some of the reviews on here but that was not my experience at all. I bought a jelly at as a gift, it was delivered promptly, well packaged and in perfect condition. I would definitely buy a jellycat from here again.

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic site

Fantastic site, lots of different gift ideas. I was looking for "jellycat amuseables" & there was a great variety in stock, plus 20% off !
I was a bit skeptical due to reviews on here, but decided to order (using PayPal so if there was any issues I was bit more protected)
Absolutely no need to! Items were delivered within a few days all in perfect condition.
Would have no problems recommending this company & will definitely order from them again

June 15, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid :(

Ordered item and it showed as despatched…. With Royal Mail waiting to receive it. it stayed like this for a week despite delivery being 48 hour tracked. Two calls to customer service who were unable to help. I asked about cancelling and receiving a refund. They advised I had to continue waiting just in case the item does ship and then if it does I have to pay to return it for a refund. Am now in the process of reversing the payment on my credit card. Avoid and use somewhere more reliable. Wish I had seen these Trustpilot reviews before I made an order. Customer Service advise they are unaware of any negative reviews at all.

April 7, 2024
Unprompted review
Gifts Kids Want logo

Reply from Gifts Kids Want

Hi Anne,

Thank you for your review. I'm sorry to hear that you've had a negative experience ordering with us. I can confirm that we dispatched your order to Royal Mail on the 2nd April. As you chose standard delivery, this is then expected to be with you in 2-5 working days from the dispatch date. Unfortunately, no tracking information has been showing on Royal Mail’s tracking page, despite the parcel being collected by them. We have previously seen parcels not showing tracking information, but still be successfully delivered within the 5 working days, so we did ask if you could please wait to see if it was delivered within the expected delivery time before we would proceed to contacting Royal Mail for further information on this. If the item is delivered past the five working days, on this occasion we would have offered a prepaid returns label, had you wished to return it. Apologies if I wasn’t clear in my explanation regarding returning the order.

In regards to negative review, I did mention that I, myself, had not seen the negative reviews you referred to during the phone call. That is not to say that the company isn’t aware of reviews. We do try to respond directly to customers that have left negative reviews in order to resolve the specific situations for them.

As I mentioned over the phone and via email, we will be contacting Royal Mail today to find out more information on this to be able to resolve it for you. Our sincerest apologies for any inconvenience this has caused you. We will of course contact you via email when we have further information on this.

Kind regards,
Campus Gifts Customer service

Rated 1 out of 5 stars

Recieved a parcel with missing items

Recieved a parcel with missing items
They sent a very belittling email and accused me
Avoid this company save your money and buy elsewhere

February 7, 2024
Unprompted review
Gifts Kids Want logo

Reply from Gifts Kids Want

Hi Claire, i am sorry that 2 items were missing from your order. As per our email correspondence , after further investigation we refunded you for the missing items on 8th February. our sincere apologies for any inconvenience caused, kind regards, customer service

Rated 1 out of 5 stars

Customer service not good

I bought an item of clothing manufactured by a well known quality brand. Worn once and the material quality failed. No sympathy from customer service and refused to entertain a replacement point blank.

January 25, 2024
Unprompted review
Rated 2 out of 5 stars

Am not the one who said it will be hear b4 Christmas......

Ordered from this place on the 19th December, only orderd it because it said you'll get it in time for Christmas all over the website, well I've still not received the parcel. Personally it shouldn't of said on there website that you will receive it b4 Christmas, if they can not guarantee it getting to you b4 the time it says then don't say it, also I ordered it at the time because am off work and would be in the house now it's goin to get delivered when am at work and be left on the front. I should of looked at the reviews b4 ordering

December 19, 2023
Unprompted review
Rated 1 out of 5 stars

Poor quality, poor value, high price

Ordered an Amuseable Jellycat Lemon. It arrived badly packaged and incredibly overpriced for what it is. Very small, just 6 inches, but still priced at over fifteen pounds with 4 pounds postage on top. Total rip off. Don't recommend this seller at all.

December 4, 2023
Unprompted review
Rated 2 out of 5 stars

Awful customer service

Jellycat toys are nice, but of course they are not made by them.
Customer service is simply awful! Clearly faulty teddy received and we are still the ones having to jump through hoops to get it sorted, which will cost me more than I paid.
Had to fight for a refund. They simply suggested to cut the thread or pull it out,leaving a hole.
Consider if the cost is worth the effort.

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

First time using Campus gifts

First time using Campus gifts, what a great find so many items at great prices. I placed my order on Friday and received my goods Monday morning great service.
I will definitely be using Campus gifts again and recommending them to browse the Campus gifts website.
Very happy, thank you for a great service

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Went above and beyond to help me with my Aga hob covers. Lovely person on the end of a phone, helpful and knowledgeable. Highly recommended. Thank you.

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant trust worthy company.

Ordered from this site a handful of times, I’ve never had any problems and everything has always been smooth from start to finish, I’m a jelly cat collector and they always have a great range and stock the items that often go out of stock super fast online! Brilliant and trust worthy site! Thanks all :)

November 13, 2022
Unprompted review
Rated 5 out of 5 stars

Great for Jellycat Hunters!

This was my first time using Campus Gifts (which is a sister site of Temptation Gifts). I found a Jellycat I had been searching for at an amazing price, and it arrived quickly in perfect condition and packaged well. Would highly recommend.

August 25, 2022
Unprompted review
Rated 2 out of 5 stars

Poor Customer Service and Delivery problems

Jellycat toys were great, but the delivery and customer service was not.
I paid extra for courier delivery due to needing the toys for a specific date (my son`s birthday) and royal mail strikes were expected to cause delays. Despite this they sent it with parcelforce (a branch of royal mail), knowing they were on strike, and then refused to refund the courier fees I had paid. Customer services were unhelpful and unsympathetic.

September 1, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look