Canada Gaming Computers logo
Visit website

Canada Gaming Computers Reviews 80

•
TrustScore 4 out of 5

4.1

Computer Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that the custom-built PCs are well-assembled with excellent components and perform exceptionally, even during demanding tasks. Many people also appreciate the competitive pricing, finding great value in their purchases. However, some customers experienced significant issues with delivery times and order accuracy. There were instances where shipping took much longer than advertised, with a lack of clear communication or tracking information. A few other people also felt that their orders arrived with incorrect or missing components, or even with physical damage, requiring further communication and resolution.

What people talk about most

Product

Customers consistently note positive experiences with product quality and performance. Many reviewers are... See more

Delivery service

Users describe ambiguous interactions with delivery service. While some customers received their systems... See more

Quality

Reviewers mention positive feedback about quality. Many customers are extremely pleased with the final... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report significant frustration due to... See more

Price

People report positive experiences with price. Many customers found the pricing to be very good, with some... See more

Technology

Reviewers mention positive feedback about technology. Customers are highly satisfied with the performance of... See more

Based on these reviews

Rated 4 out of 5 stars

I recently purchased a custom-built PC from Canada Gaming Computers. I am extremely pleased with the final product—it is well-built, works perfectly, and is truly awesome\! The quality of the bui... See more

Company replied

Rated 5 out of 5 stars

Five units for our video team. Free insured shipping on all of them — that alone saved us hundreds. Every machine arrived undamaged and spec-matched perfectly. The 3-year warranty on commercial purcha... See more

Rated 5 out of 5 stars

I chose Intel and I loved the result out of the box. The PC is very well-built, with very good quality components that are not watered down. I bought from Canada Gaming Computers because they of... See more

Company replied

Rated 5 out of 5 stars

Fantastic pricing! I had been shopping around for a while and I was shocked at the pricing here. Being a Canadian, buying Canadian saves on the cross border headaches, customs, shipping, etc.. I bough... See more

Company details

  1. #3 of 4 best companies in Computer Store

Written by the company

Canada Gaming Computers is a leading provider of high-performance gaming PCs and accessories. We specialize in building custom gaming systems that cater to both beginner gamers and seasoned professionals. Based in Canada, our business prides itself on customer support, offering personalized assistance, financing options, and a commitment to fast delivery. Whether you're looking for prebuilt systems or custom configurations, Canada Gaming Computers offers an unmatched gaming experience with cutting-edge technology.

Contact info

4.1

Great

TrustScore 4 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Many issues - all dealt with through customer service

1. It took significantly longer for it to show up than promised
2. The screen was not in the package - was delivered a week later.
3. The wifi/bluetooth was not built in. Attachment that was promised - wrong device was delivered.
Took a week to get the new device.
4. Very slow….to download
5. Customer service- very responsive.

Will update soon!!
All issues resolved as soon it was mentioned to customer service.

August 30, 2024
Canada Gaming Computers logo

Reply from Canada Gaming Computers

We’re sorry for the delay and the issues you've faced with your order. This is not the experience we aim for.

1. We’ll send the missing screen accessories right away.

2. If your PC is running slower than expected, our team can help optimize it.

Please contact us so we can resolve everything for you quickly, Email us for quickest response: info@canadagamingcomputers.ca
Thank you for your patience!

Rated 5 out of 5 stars

The PC I ordered from Canada Gaming

The PC I ordered from Canada Gaming Computers has been amazing. The whole buying experience was smooth, and their customer service was very responsive when I had a question. The PC arrived on time, and it run all my games without a hitch. I would definitely recommend them to anyone looking for a high-quality gaming setup.

August 28, 2024
Rated 5 out of 5 stars

Canada Gaming Computers exceeded my

Canada Gaming Computers exceeded my expectations. I needed a system that could handle both gaming and video editing, and their team helped me pick the right one. The PC arrived safely and on time, and it's been working perfectly. The performance is great, and I haven't run into any problems so far. Would definitely recommend.

August 27, 2024
Rated 5 out of 5 stars

I've bought several gaming PCs ever the

I've bought several gaming PCs ever the years, but this was first time ordering from Canada Gaming Computers. I was pleasantly surprised by how easy the whole process was. The PC arrived earlier than expected and was very well packed. It runs all my games on Ultra setting with no hiccups. I'm definitely satisfied with my purchase.

August 14, 2024
Show reviews in all languages. (80 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look