Canadalaptopbattery Reviews 470

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the prompt and efficient delivery service, often noting that products arrived quicker than expected and with reliable tracking. The ordering process is consistently described as easy to use, and many appreciate the inclusion of necessary tools and clear instructions for installation, making the replacement process straightforward. People are generally satisfied with their orders, finding the batteries work well and restore their laptops to like-new condition. However, some people were dissatisfied with the product and its quality. A few customers mentioned receiving batteries that were not top quality, drained quickly, or had a lower capacity than advertised. There were also occasional reports of batteries not fitting properly or failing within a year, with some reviewers expressing concerns about the longevity of the product.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the product,... See more

Quality

Consumers find quality to be ambiguous, with some praising products like a new Asus Gaming laptop battery... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the installation process easy,... See more

Order

Clients share positive opinions on order. Many customers found the online ordering platform easy to use and... See more

Based on these reviews

Rated 4 out of 5 stars

I ordered this battery for my Dell inspiron 15 laptop, it was delivered within 1 week and it worked perfectly. They send a toolkit and instructions on how to mount the battery. The battery charges rap... See more

Company replied

Rated 4 out of 5 stars

so far so good- I just installed it so cannot say anything about performance/durability. 4* only because the screwdrivers are made of cheap steel- the Lenovo idiots used max force to screwed in the ba... See more

Company replied

Rated 4 out of 5 stars

I made a brief search online, among the three AFFORDABLE batteries I found for my laptop, here was (I think) the best price. (Also, another site was dubious, only going through price & shipping es... See more

Company replied

Rated 5 out of 5 stars

Having never purchased a battery from this source before, the price and reviews were a big part of my decision. Happily, this replacement battery for my Dell XPS13 (9350) exceeded my expectation.... See more

Company replied


Company details

  1. Battery Store
  2. Battery Manufacturer

Written by the company

We specialize in providing high quality replacement batteries for various brands of laptops/notebooks in Canada. And we are passionate about the pursuit of excellence, so every time you purchase our products, you can expect to find excellent batteries ...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

470 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Asus (3 year old) laptop battery replacement

I ordered a battery replacement for my
Asus ( 3 year old peace of stool ) laptop.
I sent the order and customer service contacted me and ask for a photo of the battery to verify the part number and body specs.

A great customer service,fast shipping and the generic battery is holding up.

Thank you :) And don't buy Asus!

January 27, 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your feedback! We're glad to hear that you had a positive experience with our customer service and the battery is working well for you. We understand your frustration with the laptop, and we appreciate your honesty. If you ever need assistance in the future, feel free to reach out to us anytime!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Good quality

Works as intended! :)

February 5, 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

We're really sorry to hear about your experience, and we truly appreciate you bringing this to our attention. It's definitely not ideal for a laptop to rely solely on the charger, and we understand how frustrating this must be.

Please reach out to our customer support team directly so we can investigate this further and assist you with a solution. We stand by the quality of our products and want to ensure you have a positive experience. Your satisfaction is our priority, and we’ll do our best to resolve this issue for you as quickly as possible.

Thank you for your patience, and we hope to make this right for you soon!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Good surprise

Satisfied with this battery purchase. Wow! Computer feels like new. Price was good and product works well.
Thanks. Recommending this company and product.

January 27, 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your wonderful review! We're so glad to hear that you're satisfied with your battery purchase and that it's making your computer feel like new. We truly appreciate your recommendation and look forward to serving you again in the future!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Perfect

Perfect job

February 2, 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you! We're glad everything worked out perfectly for you! If you need anything else, feel free to reach out.

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Had issues finding this compatible…

Had issues finding this compatible battery.
Papyp Batteries analyzed my needs from my photo and recommended a battery. I ordered it.

Laptop battery arrived quickly, installed easily and worked well! Lenovo had no batteries and the batteries from the other two suppliers were not compatible.

Thank you Laptop Batteries.

January 28, 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for the great feedback! We're so happy to hear the battery worked perfectly for your laptop. It's always a pleasure to assist with finding the right solution. If you need anything else in the future, don’t hesitate to reach out!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

From the beginning to the end my…Excellent

From the beginning to the end my experience has been very satisfactory. The quality of the laptop battery I purchased is of excellent quality. It charges really fast. The packaging was very good. The shipment was prompt. I very happy.

January 25, 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your wonderful feedback! We're delighted to hear that you had a satisfactory experience from start to finish. It's great to know that the battery quality, fast charging, secure packaging, and prompt shipping met your expectations. Enjoy your new battery, and feel free to reach out if you ever need anything!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Battery came in fast

Battery came in fast. Everything works great, thanks!

January 23, 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your feedback! We're glad to hear your battery arrived quickly and is working great. Enjoy, and let us know if you ever need anything else!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Replacement battery for Lenovo 01YU911

I am very happy that I was able to find the battery
for my Lenovo laptop... thank you for the fast shipment and nice, professional service
The battery works well and I am satisfied with the performance, I recommend it!

January 27, 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you found the right battery for your Lenovo laptop and that it’s working well for you. Providing fast shipment and professional service is always our goal, so it’s wonderful to know we met your expectations. Your recommendation means a lot to us! If you ever need anything else in the future, we’re here to help. Thanks again for choosing us, and we look forward to serving you again!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Perfect fit

Perfect fit, better than oem. Fast shipping. Five Star all the way!

January 25, 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your fantastic feedback! We're thrilled to hear the battery was a perfect fit and exceeded your expectations. Enjoy, and let us know if you need anything in the future!

Best regards,
canadalaptopbattery.com Team

Rated 3 out of 5 stars

Battery Failed, Refund Eventually Issued

Refund has been given but the DYI aspect around a battery's failure is intense. Battery for my Dell Latitude 9420 worked perfectly for about 2 months. Then the laptop suddenly failed to recognize it and to charge it (red blinking lights). The IT department at work determined that the battery has failed. The company requires "proof" of the failure, I suppose, it's a big scam I orchestrating to get $72 back. As per their policy: "Please note that if there is no prood [sic] of the battery issue, the returned shipping cost should be covered by the customer according to our refund policy." I'm not going to bother because shipping etc. is too much trouble here. Needless to say, don't buy these, service and product are below standard.

January 15, 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

We are genuinely sorry to hear about your experience with the battery for your Dell Latitude 9420 and understand your frustration. Ensuring customer satisfaction and product quality is very important to us, and it’s disappointing to hear we fell short in this instance.

Our return policy aims to streamline resolution processes, and we regret if it caused inconvenience. While proof of failure is required to process claims efficiently, we strive to make this process as straightforward as possible. If you reconsider, please contact our support team with any additional details; we’re committed to finding a fair solution for you.

Your feedback is invaluable and helps us improve both our products and service. Thank you for bringing this to our attention.

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Great Experience

Great to deal with, was fast, easy transaction. Product was exactly as described and worked exactly as it should. Would definitely buy from again and most definitely highly recommended.

January 6, 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you so much for your kind words! We're thrilled to hear that the transaction was smooth and that the product worked perfectly for you. We appreciate your recommendation and look forward to serving you again in the future. If you need anything else, feel free to reach out!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Great Service

You went to bat helping me select the proper battery for my laptop.Your responses were quick. The price compared to others was excellent. I received my battery and installed it just today. A perfect match and is working perfecctly

January 13, 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your kind words! We're delighted to hear that we could assist you in selecting the right battery for your laptop and that our service met your expectations.

It's great to know the battery was a perfect match and is working flawlessly after installation. If you need any help in the future, we're just a message away.

Enjoy the extended life of your laptop, and thank you for choosing us!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Good Purchase Experience

Good price, fast shipping, pleasant purchase experience. The battery (for Asus VivioBook) comes with tools. I hope it will last like an original one from Asus.

January 3, 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your feedback! We're delighted to hear that you had a pleasant purchasing experience and that the battery for your Asus VivoBook is working well so far. We hope it lasts just as long as the original one. If you need anything else, feel free to reach out.

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Perfect battery for my laptop

Perfect battery for my laptop! The service is very good and the communication too!

December 12, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your wonderful feedback! We're thrilled to hear that the battery is working perfectly for your laptop and that you're satisfied with our service and communication. If you need anything else, don't hesitate to reach out!

Best regards,
canadalaptopbattery.com Team

Rated 1 out of 5 stars

Waiting log time to received and in the…

Waiting log time to received and in the end cant charge . drop to 0% and stuck there.

January 2, 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

I'm truly sorry to hear about the issues you're experiencing with the battery. It sounds frustrating to have waited for the delivery, only to find that the battery isn't charging properly. A battery that drops to 0% and gets stuck is certainly not up to standard.

Please reach out to our customer support team so we can resolve this issue for you. We can guide you through troubleshooting steps, or if the battery is defective, we’ll make arrangements for a replacement or a refund.

Your satisfaction is very important to us, and we want to ensure this is sorted out as quickly as possible. Thanks for your understanding, and we apologize for the inconvenience.

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Excellent service and very reliable!

Excellent service and very reliable!! Was on by step in 3 days! Thanks!!

December 30, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your kind words! We're thrilled to hear that you found our service excellent and reliable. If you need anything else, feel free to reach out.

Best regards,
canadalaptopbattery.com Team

Rated 1 out of 5 stars

Fraudulent double shipping charge

After ordering a battery and paying with my card, these guys emailed me to ask for additional payment on the excuse that my address is remote which is a lie. My shipping address which I correctly filled in when I ordered is right in the middle of a provincial capital city. They refused to ship until I was forced to part with more cash.

December 7, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for sharing your experience, and we're genuinely sorry for the inconvenience you encountered during the payment process. We understand your frustration, especially regarding the unexpected additional charges and the miscommunication about your shipping address. This is certainly not the service we aim to provide.

We'd appreciate the opportunity to look into this matter further. Please contact our customer support team with your order details so we can investigate what happened and make things right. We value your business and will do our best to resolve this issue swiftly.

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Quick shipping

Quick shipping, good product. Wide range of selection.

December 27, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your feedback! We're glad you appreciated the quick shipping and the quality of the product. Let us know if we can assist you further!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

First Time Buyer, Highly satisfied

The battery (replacement for Huawei Matebook X Pro 2019) I ordered came within a week of payment. The package contained all the tools needed to conduct the replacement. I was highly satisfied with the product and the ordering process. I would order from Canada Laptop Battery again.

December 19, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for sharing your positive experience! We're delighted to hear that your battery arrived promptly and that the tools included were helpful for the replacement process. Your satisfaction with the product and ordering experience means a lot to us. We look forward to serving you again at Canada Laptop Battery!

Best regards,
canadalaptopbattery.com Team

Rated 1 out of 5 stars

1 of 2 batteries did not work. The 61++ battery for my Lenovo Thinkpad P51s works great. The 68+ battery for my Lenovo Thinkpad P50s has never worked. Error message says incorrect voltage.

The 68+ battery for my Lenovo Thinkpad P50s has never worked. Error message says incorrect voltage. Does not charge and cannot read power level. When laptop is removed from docking station it then powers off. We have tried all fixes and software updates with no success.

April 26, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

We’re sorry to hear about the issue with one of your batteries. While the 61++ battery for your ThinkPad P51s is working well, the 68+ battery for your P50s seems to have a voltage compatibility issue.

Please contact our support team so we can assist you further. If the battery is found to be defective or incompatible, we’ll help arrange a replacement or a refund. We appreciate your patience and understanding as we work to resolve this for you.

Best regards,
canadalaptopbattery.com Team

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