Canadalaptopbattery Reviews 470

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the prompt and efficient delivery service, often noting that products arrived quicker than expected and with reliable tracking. The ordering process is consistently described as easy to use, and many appreciate the inclusion of necessary tools and clear instructions for installation, making the replacement process straightforward. People are generally satisfied with their orders, finding the batteries work well and restore their laptops to like-new condition. However, some people were dissatisfied with the product and its quality. A few customers mentioned receiving batteries that were not top quality, drained quickly, or had a lower capacity than advertised. There were also occasional reports of batteries not fitting properly or failing within a year, with some reviewers expressing concerns about the longevity of the product.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the product,... See more

Quality

Consumers find quality to be ambiguous, with some praising products like a new Asus Gaming laptop battery... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the installation process easy,... See more

Order

Clients share positive opinions on order. Many customers found the online ordering platform easy to use and... See more

Based on these reviews

Rated 4 out of 5 stars

I ordered this battery for my Dell inspiron 15 laptop, it was delivered within 1 week and it worked perfectly. They send a toolkit and instructions on how to mount the battery. The battery charges rap... See more

Company replied

Rated 4 out of 5 stars

so far so good- I just installed it so cannot say anything about performance/durability. 4* only because the screwdrivers are made of cheap steel- the Lenovo idiots used max force to screwed in the ba... See more

Company replied

Rated 4 out of 5 stars

I made a brief search online, among the three AFFORDABLE batteries I found for my laptop, here was (I think) the best price. (Also, another site was dubious, only going through price & shipping es... See more

Company replied

Rated 5 out of 5 stars

Having never purchased a battery from this source before, the price and reviews were a big part of my decision. Happily, this replacement battery for my Dell XPS13 (9350) exceeded my expectation.... See more

Company replied


Company details

  1. Battery Store
  2. Battery Manufacturer

Written by the company

We specialize in providing high quality replacement batteries for various brands of laptops/notebooks in Canada. And we are passionate about the pursuit of excellence, so every time you purchase our products, you can expect to find excellent batteries ...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

470 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Battery fit, shipped fast, and works for a good price.
Thanks!

December 14, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your kind feedback! We're glad to hear the battery fit perfectly, arrived quickly, and works well at a great price. If you need any further assistance, feel free to reach out.

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

I can't express how thankful I am

I can't express how much hassle and money I have saved purchasing the battery from this site. Even through post strike I received it on time, new, fully loaded replacement battery for my car fob (special battery). In a dealership it was 6-8 weeks waiting time and cost $700 with installation. Canadalaptopbattery did it for $47. Thank you for being on the market. I will definitely mark your site for all my future battery needs.

December 12, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

We are absolutely thrilled to receive such a glowing review from you! Your satisfaction is our top priority, and it's heartwarming to know that we've made a significant positive impact by saving you both time and money.

We understand how crucial it is to have a reliable car fob battery, and we're glad that we could provide you with a new, fully loaded replacement at a fraction of the dealership's cost and within a much shorter timeframe, even amidst a postal strike.

Your appreciation for our service and the decision to mark our site for all your future battery needs is a testament to the value we strive to offer. We are committed to being a reliable source for all your battery requirements and are here to ensure that you receive the best products and service.

Thank you for your kind words and for choosing Canadalaptopbattery. We look forward to serving you again in the future.

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Excellent service

Excellent service, even in the face of a Canada Post mail strike. Delivered by FedEx instead, Easy to install, though the instructions were a little unclear. Great Product

November 30, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear customer,

Thank you for your positive feedback! We're glad you found the site easy to use and appreciated the competitive pricing and secure packaging. If you have any further needs or questions, feel free to reach out!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Fast shipping and good work

November 22, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear customer,

Thank you for your feedback! We're delighted to hear you were satisfied with the fast shipping and quality of service. If you need anything else, feel free to reach out. We appreciate your support!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Vacuum Cleaner Replacement Battery

I purchased a replacement battery for my cordless vacuum cleaner. The website instructions and description made it very clear which battery I required for compatibility with my vacuum, and the team sent a follow-up email to verify model number to ensure I had selected the correct battery prior to shipment. Shipping was quick, and item received was exactly what I needed. Thank you!

November 5, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear customer,

Thank you for sharing your positive experience! We're delighted to hear that our website instructions and follow-up verification process helped you find the right battery for your cordless vacuum cleaner. Ensuring compatibility and providing excellent service is our priority. We're also pleased that shipping was quick and the battery met your expectations. If you need any assistance in the future, we’re here to help!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Good place to get replacement laptop battery

I was looking for an online laptop battery place in Canada. Sometimes it's hard to know who to trust and what you're going to get, especially when ordering online.

I went ahead and took a gamble with Canadalaptopbattery.com based on Trustpilot and am glad that I did. From the ordering, shipment tracking, delivery and installation, I had no problems getting the battery installed, up and running, charging and running like my original Sony VIAO battery did, lasting 4 full hours on charge. It's a slim profile laptop so that's about what I was getting on my original.

I would definitely purchase from them again.

November 4, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear customer,

Thank you for taking the time to share your experience! We’re thrilled to hear that your gamble paid off and that you had a seamless experience from ordering to installation. It’s great that the battery is performing just like your original Sony VAIO battery, providing the same battery life and quality. Knowing that you’d trust us with future purchases means a lot, and we’ll be here whenever you need us again!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Perfect fit for my 2015 MacBook

Perfect fit for my 2015 MacBook. Resurrected for a few more years. 😊👍🏼
Thank you for a simple purchase process for a solid product.

November 11, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear customer,

Thank you for your kind words! We’re thrilled to hear the new battery was a perfect fit for your 2015 MacBook and has given it new life. 😊👍🏼 Glad the purchase process was easy for you, and we hope it serves you well for years to come. Don’t hesitate to reach out if you need anything in the future!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Awesome battery

Everything is great. Thanks it fits great..now I have over 8 hours of run time with the bigger battery. Fantastic service I will definitely be buying from them again

November 9, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear customer,

Thank you for sharing your positive experience! We're glad to hear the new battery fits well and provides such impressive runtime. It's fantastic to know you’re satisfied with our service, and we look forward to serving you again in the future. Enjoy the extended battery life!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Product exactly as described

Product exactly as described. Easy install. The battery charged quickly to 100% capacity. Very satisfied with purchase.

November 11, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear customer,

Thank you for your feedback! We're delighted to hear that the product met your expectations, was easy to install, and charges efficiently. It’s great to know you’re fully satisfied with your purchase. If you need further assistance, feel free to reach out. Enjoy the new battery!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Easy to do business with.

Easy to do business with.
Easy to contact via email.
Timely responses.
Kept me updated with order process via email.
Product arrived in good order, very good packaging.
Arrived a couple days later, very timely.
Tracking info provided.
Would highly recommend them.
Chat line was not happening but email was very good.

October 30, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear customer,

Thank you for your fantastic feedback! We're delighted to hear that your experience with us was smooth and that our communication met your needs. We strive to keep our customers informed throughout the order process, and it’s great to know our packaging and timely delivery met your expectations. We appreciate your recommendation and will look into improving our chat support for the future. If you need anything else, don’t hesitate to reach out!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Delivered promptly

Delivered promptly, product is right and good quality.

July 1, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear customer,

Thank you for your positive review! We're thrilled to hear that your order arrived promptly and that you're satisfied with the product quality. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Battery working brilliantly

Battery received earlier than expected. It came with a screwdriver which was a bonus?

October 21, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear customer,

We're thrilled to hear that your battery arrived earlier than expected and that you found the included screwdriver to be a nice bonus! If you have any further questions or need assistance, feel free to reach out. Thanks for choosing us!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Great product and fast shipping!

October 15, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear customer,

Thank you for your positive feedback! We're glad you’re happy with the product and the fast shipping. If you need any further assistance, we’re here to help!

Best regards,
canadalaptopbattery.com Team

Rated 3 out of 5 stars

Battery didn't work properly, had to put the OEM one back in

I received the battery promptly, but after installation it didn't work properly.
The laptop registered a smaller battery, and wouldn't display how much time was remaining on the current charge. The laptop oddly also took significantly longer to turn on after being shut down.
I removed the new battery and put the old one back in, so now I'm back to square one (a laptop that works great but only allows a couple hours of use per charge). Quite disappointing.
Presumably unrelated, but also the wiring harness that is used to attach the battery to the circuit board is longer than the OEM one, which is a small nuisance.
UPDATE: The company had no issue refunding my purchase price, once I showed proper proof of my problems. Seems like a good-company, despite my trouble.

October 8, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear customer,

Thank you for your feedback regarding the battery you received. I’m sorry to hear that you’ve encountered issues with its performance and installation.

We’ve reached out to you via our official customer service email to address your concerns and provide assistance. Your satisfaction is important to us, and we want to ensure that we resolve this matter to your satisfaction.

Please check your inbox for our email, and let us know how we can further assist you.

Thank you for your understanding.

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Quick and seamless experience

Quick and seamless experience. Received exactly what was ordered and needed. Worked as expected. Will consider buying from here in the future.

September 27, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your positive review and for sharing your satisfaction with your recent purchase. We're delighted to hear that you had a quick and seamless experience with us.

Receiving exactly what you ordered and needed, and having it work as expected, is always our goal. We strive to ensure that every customer has a positive experience, and your feedback is a testament to our commitment to quality and service.

We appreciate your consideration to buy from us in the future and are looking forward to serving you again. If there's anything else we can assist you with or if you have any questions, please feel free to reach out.

Thank you once again for choosing us for your needs.

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Ordered a new battery for my Acer AS…

Ordered a new battery for my Acer AS 1410. My old battery was dying very quickly. The new battery arrived within a few days by Canada Post. I followed the instructions to charge up fully, discharge fully, then charge up fully again. The new battery is giving me well over 5 hours of use which is really great!

October 1, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for taking the time to share your positive experience with our new battery for your Acer AS 1410. We're thrilled to hear that the battery has arrived promptly and that it's performing exceptionally well, providing you with over 5 hours of usage.

It's great that you followed the recommended charging and discharging instructions to ensure the battery's optimal performance. Proper conditioning is key to getting the most out of a new battery, and it seems like you've done it perfectly.

We're here to help if you have any further questions or need assistance in the future. Your satisfaction is our top priority, and we're glad to have met your expectations.

We appreciate your business and look forward to serving you again.

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Battery fits perfectly in the HP…

Battery fits perfectly in the HP laptop. Lasts longer than the OEM as promised.

September 5, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear customer,

Thank you for your positive feedback! We're glad to hear that the battery fits perfectly and is performing well. If you have any further questions or need assistance, feel free to reach out. Enjoy your laptop!

Best regards,
canadalaptopbattery.com Team

Rated 1 out of 5 stars

66% max charge

My old battery couldn't keep its charge so I bought a replacement battery for my Lenovo Y700 laptop. The new battery stops charging at 66% and loose its charge when the laptop is turned off. It looks like they sold me a used one. In brief, the new battery is completely useless. My 7 years old battery is better.

September 23, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear customer,

Thank you for reaching out and sharing your concerns regarding the battery for your Lenovo Y700 laptop. We sincerely apologize for the issues you've experienced with the new battery, and we understand how frustrating this must be.

We have emailed you with some troubleshooting steps to help resolve the problem. Additionally, we are more than willing to assist you with our return policy to ensure you receive a satisfactory solution.

If you have any further questions or require additional assistance, please don’t hesitate to contact us. We are here to help!

Best regards,
canadalaptopbattery.com Team

Rated 4 out of 5 stars

Awesome guys

Awesome guys! Arrived in a few days, Canada Post so the delivery was secure. Shrink wrapped box and great packaging. Thoughtful inclusion of Philips and Torx screwdrivers, and a "guitar pick" case cracker.

Battery fitted like OEM, everything lined up. It arrived charged to 77 percent and charged up to 100% just fine.

The only reason I don't give it 5 stars is so you know I'm not saying all this just to get a discount!

September 18, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for the detailed feedback! We're thrilled to hear that your battery arrived quickly and in great condition, and that the installation went smoothly. We appreciate your honesty and your thoughtful approach to the rating. If you have any further questions or need assistance, feel free to reach out anytime!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Professional and excellent service.

September 17, 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for the feedback! We’re glad to hear that you were pleased with the fast delivery and professional service. If you need any further assistance or have more questions, feel free to reach out!

Best regards,
canadalaptopbattery.com Team

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