Shipping was a nightmare. Received 3 of 4 RTX wheels ordered. Tried to track the 4th wheel online that was sent via Purolator. Puralator chatbot claimed they did not have my address! After trying... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased a pair of tires from the website. Had a small hiccup with the delivery as there was a mistake with the courier. I spoke to Greg Tedford. He contacted the courier about the issue and resolv... See more
I ordered 4 rims and an installation kit from CanadaWheels. I never got any shipping notice or tracking number, only the invoice. When I finally asked about my order, I discovered the shipment was mis... See more
I spent hours trying to find the right package that was in our price range and ordered a set of rims/tires and another set of tires for my truck, everything was gauranteed fitment for our vehicles spe... See more
2.7
Poor
26 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
BEWARE
BEWARE! Don’t fall into a trap. They will send you the wrong parts(intentionally). All my transactions was a nightmare! Wrong item delivered, no refund and ordered a replacement then out of stock and now shipping is 2 months.
June 6, 2023
Unprompted review
bought 4 rims my sales sheet said…
bought 4 rims my sales sheet said guaranteed fit , sure for the back wheels but the front did not fit, not even close, no offset.
August 3, 2022
Unprompted review
Company was professional 👍
Put order in over two weeks ago for winter wheels tires and TPMS ETC the full package deal.. spoke with customer service advised in stock and ordered …. Followed up told they would be shipped last week and today I’m told wheels not in stock ..have emailed and awaiting response from supervisor …. I’ll update once I see if they look after customers …. Let’s wait and see ….
UPDATE
Called and spoke with customer Representative … they stepped up to the plate took care of my concerns and have expedited my order …. Right now I’m 100% satisfied they are genuinely trying to make things right …. I will update again after I receive the order and close this file
UPDATE 1st Nov 2021
Just had my new wheels and tires installed. Everything went perfectly….absolutely no problems. So my update is although we got off to a bad start the company really stepped up to the plate and took care of me and put a rush on my order. I must say although we are sometimes quick to complain it’s not often we follow up with good comments and too many bad reviews are left not updated
I would say this company acted professionally and dealt with my concerns as soon as they were made aware of them and I would not hesitate to recommend them to anyone looking to purchase wheels or tires. 👍
October 19, 2021
Unprompted review
They had what I wanted in stock
They had what I wanted in stock, The price was the best I could find anywhere. Shipping could be faster but still 5 star service. Tires made in Japan, I am happy. I recommend this place if you can install yourself or have a place to do so.
October 6, 2021
Unprompted review
Avoid this site
Avoid this site. I ordered a set of alloy wheels, tires and TPMS for more than $1900 and it was stated that everything would be mounted and balanced and that the package would be ready to install. Well, they sent me the parts one by one. I had to wait 3 days to assemble my order and then I had to mount the tires and balance them my self losing an extra $150 from my wallet. I called the customer service and they said that they don't mount tires unless specifically asked to, that's not what the site points to. Avoid at any cost, go to pmc tires, their a bit costly but at least they're honest.
January 7, 2021
Unprompted review
Avoid this site if you dont want problem!
Completely non-existent after-sales service, if you don't want problem, good advice avoid this site!
November 20, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.