Great experience.Never an issue ordering or concerted contacts are not in stock. I receive the contacts a couple days after purchasing. thank you!
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Fresh Lens claims to operate out of both Canada and California. They advertise very low prices for contacts and then their business model is to plainly and simply email you that your purchase checko... See more
Company replied
We have used Fresh Lens for many years now. My wife has always worn contact lenses and her script just never changed but she was required to get a eye exam annually to keep her script up-to-date. We... See more
This has been my online "go to" source for several years now. Customer service (Jen) has always been prompt at answering any questions. I have never had any issues with quality or shipping issues. My... See more
Company details
Written by the company
Fresh Lens is located in beautiful Victoria, Canada. We have been supplying US and Canada with the best in contact lenses for over 20 years. We offer free shipping and are one of the cheapest places to buy contact lenses online. We also offer a wide selection of lenses from leading brands such as Acuvue, Air Optix and Bausch & Lomb. Our customer service team is always available to answer any questions you might have about our products. Thanks for choosing Fresh Lens!
Contact info
2631 Quadra Street, V8T 4E4, Victoria, Canada
- 1-888-699-1963
- support@myfreshlens.com
- canadiancontactlenses.com
4.0
Great
345 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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This company is a fatass scam!
This company is a fatass scam. It’s international law to require a prescription when ordering contacts and they don’t. Leading to the assumption they use knock off fake Chinese contacts that can cause blindness or worse.
April 10, 2021
Shipping is pretty quick
Shipping is pretty quick, especially being in the US. In my previous order I had two defective contact lenses, but I’ve been ordering here for years and have never had the issue before. I appreciate this hassle-free way to order contacts!!
April 9, 2021
Excellent company!
April 8, 2021
These guys rock!
These guys rock. Prompt shipping, good selection, and great customer service!
April 7, 2021
Using the website was very easy
Using the website was very easy, got my shipment very fast. I will definitely buy from here again!
April 3, 2021
Fast service
Fast service. Perfect quality. Easy to order. Will definitely use this company evwrytime. Definitely a company worth ordering from.
April 3, 2021
Excellent company
Excellent company ! I made a mistake when I gave my prescription , and Floyd Pote caught it . He got it fixed for me and I received the correct items! Thank you so much 😊
April 3, 2021
Reply from Fresh Lens
Thanks for the review Kristen!
Floyd is a great guy - and represents the best of My Fresh Lens.
I'll pass this along to him.
Rob
See your way to ordering from Fresh Lenses!!
Hands down, the best place to get your contact lenses.Great prices, quick delivery and great communication!!
April 2, 2021
We have used Fresh Lens for many years…
We have used Fresh Lens for many years now. My wife has always worn contact lenses and her script just never changed but she was required to get a eye exam annually to keep her script up-to-date. We found Fresh lens and solved our problems. It is name brand lenses that she always bought here anyway,, there is no differences in the product.. We can order her a couple of boxes every 6 months or so and we get incredible customer service and even better prices on my prescription glasses. For us more elderly people it has been a God Send saving us hundreds of dollars annually. We are customers for life.
April 2, 2021
Disappointed
The colored contacts I got were a huge waste of money...you cannot see the color AT ALL, but they annoy me because every time I blink the tinted part obstructs my view. Bummed
April 2, 2021
Reply from Fresh Lens
Kristen,
Sorry this did not work out.
Online is not a place for experimenting with different lenses.
If you reorder your regular lenses, let us know and we will give you partial refund to help make up for the loss.
Rob
My Fresh Lens
Nearly perfect
After another company failed to deliver last year, I ordered from this company and I wouldn't hesitate to do so again.
My order took a bit to arrive but that wasn't a surprise to me since it came from Canada...into the U.S....and then basically coast to coast, during the pandemic.
Thumbs up!
April 1, 2021
Unprompted review
I still haven't received it but...
I still haven't received it but that is due to the uses side of mailing. Everyone was super helpful in giving me information on where my package was and how to track it.
March 5, 2021
Love globallens
Like every order, great communication, great product, and best of all super fast delivery.
March 1, 2021
Speedy delivery.
February 10, 2021
Update to my review You haven't been sending shipping…
You haven't been sending shipping updates. Thank you for your reply, but you did NOT notify me when you shipped the order.
February 1, 2021
Reply from Fresh Lens
Hi Michael,
You are right, we dropped the ball on this one. Customer service is the center of our business, I am sorry you had this experience.
Thanks to your review - we are focusing on the issue and should have it repaired shortly.
Rob Miller
My Fresh Lens
Great way to get contacts !
January 5, 2021
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