Great experience.Never an issue ordering or concerted contacts are not in stock. I receive the contacts a couple days after purchasing. thank you!
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Fresh Lens claims to operate out of both Canada and California. They advertise very low prices for contacts and then their business model is to plainly and simply email you that your purchase checko... See more
Company replied
We have used Fresh Lens for many years now. My wife has always worn contact lenses and her script just never changed but she was required to get a eye exam annually to keep her script up-to-date. We... See more
This has been my online "go to" source for several years now. Customer service (Jen) has always been prompt at answering any questions. I have never had any issues with quality or shipping issues. My... See more
Company details
Written by the company
Fresh Lens is located in beautiful Victoria, Canada. We have been supplying US and Canada with the best in contact lenses for over 20 years. We offer free shipping and are one of the cheapest places to buy contact lenses online. We also offer a wide selection of lenses from leading brands such as Acuvue, Air Optix and Bausch & Lomb. Our customer service team is always available to answer any questions you might have about our products. Thanks for choosing Fresh Lens!
Contact info
2631 Quadra Street, V8T 4E4, Victoria, Canada
- 1-888-699-1963
- support@myfreshlens.com
- canadiancontactlenses.com
4.0
Great
345 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service
July 10, 2021
Once again a great experience
Once again a great experience Fresh Lens. It's been several years of satisfying service now. I remember calling them once several years ago and they answered! It sounded like I just woke him up but he was awesome. I forgot I was calling Canada. Great company!
July 4, 2021
Great service.
June 15, 2021
Great customer service!
June 14, 2021
Amazing company
Amazing company! Amazing customer service! They had a back order on my lenses and let me know immediately. Not only did they ship my lenses as soon as they received their shipment. They literally sent me an extra pair for my patience! This is why I have been a customer of theirs for 10+ years! Love them!!!
June 14, 2021
Unprompted review
5 Stars!
I had a good experience purchasing contact lens from Fresh Lens. Customer service is good, Rob responded to my questions promptly. I received my contact lens as expected. I will continue to buy contact lens form Fresh Lens.
June 3, 2021
Fast and easy
June 1, 2021
Great support
May 24, 2021
Excellent web interface for easily…
Excellent web interface for easily reordering contact lenses, and shipped very quickly to the USA.
May 10, 2021
Fresh Lens’ service is amazing
Fresh Lens’ service is amazing, and my contacts were received ahead of schedule! I can get exactly what I need, without shipping costs. My family has been buying our contacts from Fresh Lens for years now, and we will always and only buy from Fresh Lens!
May 3, 2021
Always fast service
May 2, 2021
Excellent on all counts
Excellent on all counts: quality of product, fulfillment time and selection of carrier. As usual.
April 14, 2021
Amazing service
Amazing service! Fast delivery! Easy to order and use. Exactly what I wanted.
April 10, 2021
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