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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and extensive knowledge, making the entire process smooth and stress-free. People frequently highlight the exceptional customer service, noting quick response times and a commitment to guiding users through every step, from initial queries to activation. The service itself is described as seamless, efficient, and highly reliable, with many appreciating the ease of obtaining a Canadian SIM card even before arriving in Canada. However, some customers also noted issues with communication and follow-up, with a few experiencing difficulties in getting responses or receiving conflicting information. There were also isolated instances where individuals reported problems with SIM activation or a lack of service in various locations, leading to frustration and the need to seek alternative solutions.

What people talk about most

Staff

Customers had positive experiences with staff, praising their helpfulness, patience, and professionalism.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, responsiveness,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of staff... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently report a smooth and... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I want to recognize Kunal Sharma for his amazing customer service. He was very patient and knowledgeable in helping me throughout the process of application. He guided me step by step and answered eve... See more

Company replied

Rated 5 out of 5 stars

Amazing team. 100% geniune dont give a doubt about being scammed. Its a geniune and 1000% authentic company i just got a sim from rogers delivered at doorstep and didnt pay a single penny. I will be b... See more

Company replied

Rated 5 out of 5 stars

Indeed, it goes without saying that canadian sim and offers are outstanding with its best features, products and packages. A word of mouth referral made us to connect with Mr. Kunal, who shared us a g... See more

Company replied

Rated 5 out of 5 stars

Seamless and quick service. Kunal Sharma made sure to patiently clarify all of my doubts and cleared any confusions I had. Got a great student offer which includes a free Pixel phone upon commiting to... See more

Company replied


Company details

  1. #1 of 2 best companies in Telecommunications Service Provider
  2. #1 of 1 best companies in Mobile Network Operator
  3. #1 of 1 best companies in Phone and Internet Service

Written by the company

Conveniently connecting newcomers & visitors to Canada, prior to arrival, with an affordable, value driven & exclusive Canadian SIM powered by Rogers Not only do we have a coast-to-coast 5G network that keeps you connected to the things and people you love but our plans also come loaded with data and benefits at a great price . Lastly we like to keep things simple. Manage your account on the go either online or via the app where you can conveniently track your usage, view your bill, make a secure payment, Upgrade your device or change your plan, update your account info and so much more. Get your Canadian SIM today!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

740 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Thanks you Kunal for your excellent…

Thanks you Kunal for your excellent service and assistance when we recently connected to CanadianSIM. Your guidance through the process was much appreciated. 🌟🌟🌟

July 22, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much for your kind words, Julie! 😊 We’re thrilled to hear Kunal made the process smooth and stress-free for you. Our team is always here to make your CanadianSIM experience simple and welcoming — just like it should be.

Warm regards,The CanadianSIM TeamP.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

The support team of Canadiansim is very…

The support team of Canadiansim is very helpful. They gave me explanations to all the questions and queries I had. For me, it was Sachin who helped me a lot.

July 22, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much for your feedback, Julie! 💛 We’re so happy to know that Sachin and our team were able to provide the support and answers you needed. Helping our customers feel confident and supported is exactly what we’re here for. Count on us anytime!

Warm regards,The CanadianSIM TeamP.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Sims for holiday

We ordered 2 sims for our vacation to Canada. I was a bit stressed because they couldn't ship it to Belgium in advance and we would have to get them at the airport (or hotel). But everything went very fast and easy and the sim cards worked perfect.

July 3, 2025
Unprompted review
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Reply from canadiansim.com

Thanks a ton for sharing your experience, Tanguy! 🌍✈️ We know that traveling can be stressful — especially when it comes to staying connected. That’s why we’re so glad to hear that the airport pickup went smoothly and that the SIM cards worked perfectly. Enjoy your vacation in Canada, and we’re here if you need anything else along the way!

Warm regards,The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Application for canadian sim

We had a good exp while trying to apply for a canadian sim. Mr Sachin helped us with the process to apply for a Canadian sim from start to end and process was very smooth.

July 21, 2025
Unprompted review
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Reply from canadiansim.com

Thank you so much, Agniva! 😊
We’re glad to hear the application process went smoothly for you. Sachin is always happy to guide newcomers through every step — we’ll be sure to pass along your kind words!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Good conversation with detailed information

Nice conversation and shared detail information about the plan and solve doubts

July 21, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you, Jaimil! 😊
We’re happy to know you had a good experience and got all the details you needed. We're always here to clear up any doubts and make the process easy!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

The guy (Sachin) was so helpful

The guy (Sachin) was so helpful, helped me clear all my queries and doubts.

July 19, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thanks so much, Sahil!
We’re glad Sachin could help you out and answer all your questions clearly. That’s exactly the experience we want every newcomer to have — helpful, easy, and reassuring!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Great experience

Great experience throughout. Easy and quick and help throughout each step making the process effortless. Very handy to have sorted before heading away.
Thanks to Kunal and Sachin for their help.

July 18, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thanks a ton, Conor!
We’re so happy to hear everything was smooth and effortless — that’s exactly our goal! Huge shoutout to Kunal and Sachin for making the experience seamless before your trip. Wishing you an amazing time in Canada! 🇨🇦

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

I had an exceptional experience

I had an exceptional experience with Canadiansim.com, and I want to especially thank Mr. Kunal for his outstanding support and professionalism. From start to finish, he was incredibly knowledgeable, responsive, and genuinely committed to helping me through every step. His guidance made the entire process smooth and stress-free. It's rare to find such dedication and integrity in service today. I highly recommend Canadiansim.com to anyone seeking expert help with Canadian immigration or SIM solutions—Mr. Kunal is truly the best!

July 18, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much, Ali!
We’re thrilled to hear you had such an exceptional experience. Kunal is truly one of a kind, and we’re lucky to have him on our team. Your kind words about his support and professionalism mean the world to us. We’re so glad we could make the process smooth and stress-free for you!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Good guidance

July 18, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much, Sneha!
We’re happy to hear you found our guidance helpful. If you ever need anything else, we’re just a message away 😊

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

I had a nice experience with them

I had a nice experience with them, and Ms. Poonam Ahuja was extremely helpful.

July 17, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much, Mahadevia!
We’re happy to hear you had a nice experience and that Ms. Poonam Ahuja was extremely helpful — she truly goes above and beyond 😊
If you ever need support again, we’re just a message away!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Great service!

Quick sim delivery. Prompt service and regular follow ups.

July 17, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much, Nitish!
We’re glad you enjoyed our quick SIM delivery and prompt service — your satisfaction means the world to us 😊
Let us know if you ever need anything else!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

good experience

July 16, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thanks a lot, Karan!
We’re happy to hear you had a good experience with us 😊
Wishing you all the best as you start your journey in Canada!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Kunal Karma was very helpful and prompt…

Kunal Karma was very helpful and prompt in assisting me . He was friendly and truly attentive to my needs. A seamless and pleasant experience!

July 15, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much for the kind words, Lovely!
We're thrilled to hear that Kunal Karma was helpful and attentive during your experience. Seamless and pleasant is exactly what we aim for!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

I want thanks to every member whom I…

I want thanks to every member whom I contact for the assistance and the done their job fabulous and gave proper guidance

July 11, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much, Grishma! 💛
We're truly happy to know that every team member you interacted with offered fabulous support and proper guidance. Your kind words mean a lot to us!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 4 out of 5 stars

Experiencing the rogers

Sachin was so polite, provided more information and cleared my doubts at no time .
When I asked about change in activation he responded to all.my queries with no hesitation.
Thank you team for this support.
Hope to looking forward for the same in the future

July 8, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much, Rosary!
We’re happy to know Sachin was helpful and quick in responding to your questions — that’s exactly what we strive for. We’ll be here for you anytime you need support in the future!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Excellent service and network

Seamless change of network. Crisp reception. No call drops.
Special shout-out Mr. Kunal for his prompt response and professional handling.
Will get excellent recommendations for future.

June 10, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you, Sarika!
We’re so glad to hear your experience with the network was smooth and that Kunal provided prompt and professional support. We truly appreciate your recommendation — it means a lot to us!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Outstanding Customer Service by Sachin from Canadian Sim

I had an excellent experience with Sachin from Canadian Sim. He provided exceptional service, offering clear and detailed information and guiding me through the solution with patience and professionalism. His polite and courteous manner made the interaction smooth and pleasant. I highly recommend Sachin for his outstanding support and customer service!

July 9, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much, Karthickayan!
We’re thrilled to hear about your amazing experience with Sachin. Providing clear, patient, and professional support is what we strive for, and it’s great to know he made the process smooth for you. Your recommendation means the world to us!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Amazing team

Amazing team. 100% geniune dont give a doubt about being scammed. Its a geniune and 1000% authentic company i just got a sim from rogers delivered at doorstep and didnt pay a single penny. I will be billed once i am in canada. Every team member you talk to is polite and highly understanding.Ishaan and Rhea are the ones helped me. Amazing support over whatsapp and call. Available 24x7 to help you. Also alot of added benefits they have referral program and beacon money cashback which is AWESOME.

July 9, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much, Snea!
We’re beyond happy to hear that your experience felt 1000% authentic — that’s exactly the trust we work hard to build. Ishaan and Rhea will be so glad to know they made a difference! Getting you connected before you land (without paying upfront) is part of how we support newcomers from day one. And yes — the referral + Beacon cashback combo is a win-win!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Super quick and convenient response and…

Super quick and convenient response and service by Canadian sim. Especially by the customer service agents, Mr. Kunal and Ms. Rhea... would surely recommend it to my friends thinking of travelling to Canada.

July 7, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much, Shreyasi!
We’re thrilled to hear that both Kunal and Rhea made the process smooth and convenient for you. Helping newcomers feel confident before even landing in Canada is exactly what we’re here for. We truly appreciate the recommendation!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

I am very impressed by service that…

I am very impressed by service that provide to me.very quick service experience was great dealing with Mr kunal thanks a lot

July 8, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much, Sharma Amit!
We’re happy to hear that your experience with Mr. Kunal was quick and smooth — just the way it should be! Your kind words mean a lot to us.

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

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