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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and extensive knowledge, making the entire process smooth and stress-free. People frequently highlight the exceptional customer service, noting quick response times and a commitment to guiding users through every step, from initial queries to activation. The service itself is described as seamless, efficient, and highly reliable, with many appreciating the ease of obtaining a Canadian SIM card even before arriving in Canada. However, some customers also noted issues with communication and follow-up, with a few experiencing difficulties in getting responses or receiving conflicting information. There were also isolated instances where individuals reported problems with SIM activation or a lack of service in various locations, leading to frustration and the need to seek alternative solutions.

What people talk about most

Staff

Customers had positive experiences with staff, praising their helpfulness, patience, and professionalism.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, responsiveness,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of staff... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently report a smooth and... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I want to recognize Kunal Sharma for his amazing customer service. He was very patient and knowledgeable in helping me throughout the process of application. He guided me step by step and answered eve... See more

Company replied

Rated 5 out of 5 stars

Amazing team. 100% geniune dont give a doubt about being scammed. Its a geniune and 1000% authentic company i just got a sim from rogers delivered at doorstep and didnt pay a single penny. I will be b... See more

Company replied

Rated 5 out of 5 stars

Indeed, it goes without saying that canadian sim and offers are outstanding with its best features, products and packages. A word of mouth referral made us to connect with Mr. Kunal, who shared us a g... See more

Company replied

Rated 5 out of 5 stars

Seamless and quick service. Kunal Sharma made sure to patiently clarify all of my doubts and cleared any confusions I had. Got a great student offer which includes a free Pixel phone upon commiting to... See more

Company replied


Company details

  1. #1 of 2 best companies in Telecommunications Service Provider
  2. #1 of 1 best companies in Mobile Network Operator
  3. #1 of 1 best companies in Phone and Internet Service

Written by the company

Conveniently connecting newcomers & visitors to Canada, prior to arrival, with an affordable, value driven & exclusive Canadian SIM powered by Rogers Not only do we have a coast-to-coast 5G network that keeps you connected to the things and people you love but our plans also come loaded with data and benefits at a great price . Lastly we like to keep things simple. Manage your account on the go either online or via the app where you can conveniently track your usage, view your bill, make a secure payment, Upgrade your device or change your plan, update your account info and so much more. Get your Canadian SIM today!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

741 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I am very impressed by service that…

I am very impressed by service that provide to me.very quick service experience was great dealing with Mr kunal thanks a lot

July 8, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much, Sharma Amit!
We’re happy to hear that your experience with Mr. Kunal was quick and smooth — just the way it should be! Your kind words mean a lot to us.

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 4 out of 5 stars

Very helpful

Very helpful. Kunal and Poonam shared details and helped with each step.

July 2, 2025
Unprompted review
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Reply from canadiansim.com

Thank you so much, Anurupa!
We’re really glad to hear that both Kunal and Poonam were able to guide you step by step.

Warm regards,
The CanadianSIM Team

P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

I had a fantastic experience with kunal…

I had a fantastic experience with kunal Sharma

July 7, 2025
Unprompted review
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Reply from canadiansim.com

Thank you, Sumedha!
We’re thrilled to hear you had a fantastic experience with Kunal — he’s truly a star on our team. Wishing you a smooth and connected start in Canada!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Canadiansim is Effective

Applied for my first sim from Canadiansim. Ishaan has been very friendly, informative and guided me in figuring out the best plan for my needs. He has explained me all the plans in detail and cleared all my doubts.
The process so far is clear and good.

Thanks Ishaan!

July 7, 2025
Unprompted review
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Reply from canadiansim.com

Thank you, Sai Ram!
We’re glad to hear Ishaan made everything so clear and easy for you. That’s exactly the experience we want every newcomer to have — informative, smooth, and stress-free. Wishing you all the best as you get ready for your journey to Canada!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Great service !!

Great service !!
Quick response and will help you in each stage

July 2, 2025
Unprompted review
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Reply from canadiansim.com

Thank you so much, Parshil!
We’re glad to hear you had a great experience and that our team was there for you every step of the way. That’s exactly what we strive for!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

My recent experience with poonam mam…

My recent experience with poonam mam was really good. She was really polite and humble throughout our conversation and explained everything in detail about the plan offered.
Best wishes for her.

July 4, 2025
Unprompted review
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Reply from canadiansim.com

Thank you for the kind words, Garima!
We’re so happy to hear that Poonam provided such clear and caring support. It’s our mission to make everything smooth and stress-free for you, right from the start. We'll be sure to pass along your best wishes to her!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Great service by poonam ahuja and she…

Great service by poonam ahuja and she informed about everything important very nicely , overall good experience

July 3, 2025
Unprompted review
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Reply from canadiansim.com

Thank you for the kind words, Kartik! 😊
We’re glad to hear Poonam provided you with such helpful guidance and made the experience a smooth one. That’s exactly the kind of service we aim for!

P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.
Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Experience

My experience with poonam maam was superb. She told me every thing in detail and further also if I feel difficulty so i am sure that maam will help me out. She is very polite and humble.

July 1, 2025
Unprompted review
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Reply from canadiansim.com

Thank you so much, Fatehveer! We're glad to hear your experience with Poonam was superb 🙌 Her patience and kindness make all the difference, and we’re happy she was able to guide you clearly through every step.

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Best services

All the services they are provided is 100% genuine and very quickly. Mr Kunal Sharma is the advisor who manage all the things very effectively.

Thanks

June 29, 2025
Unprompted review
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Reply from canadiansim.com

Thank you so much, GaganDeep! We're thrilled to hear that you found our service fast and genuine. 🌟 Big shoutout to Kunal for managing everything so effectively — we’ll make sure he sees this!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Excellent service

July 2, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much, Jaspreet! We're thrilled to know you had an excellent experience with us. 😊

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

perfect

Kanul was so helpful with everything.

July 2, 2025
Unprompted review
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Reply from canadiansim.com

Thank you so much, Ema!
We’re happy to hear Kunal was so helpful throughout the process — that’s exactly the kind of support we love to provide.

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Great service. Everything right from discussion to work completion everything was clear crisp and on time

Great service. Can’t be more better. Thanks so much.

July 2, 2025
Unprompted review
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Reply from canadiansim.com

Thank you so much, Amaresh!
We’re glad to know everything went smoothly and on time — that’s exactly the kind of experience we aim to provide. Appreciate your kind words!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Great service

Great service! Sachin made the registration process super easy and smooth. Highly recommend!

May 8, 2025
Unprompted review
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Reply from canadiansim.com

Thanks so much, Munavvar!
We’re glad to hear Sachin made everything easy and stress-free for you. That’s exactly the kind of support we aim to offer to every newcomer!

Warm regards,
The CanadianSIM Team
P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Rated 5 out of 5 stars

Excellent customer service

I'm very pleased with good service that extended by the company's staff, Kunal and the other staff. He answered my emails very promptly and even called me in Asia to ensure my purchase of the SIM card went smoothly. And, the arrangement of courier service sending the SIM to my friend's place in Vancouver was done promptly. So, I'm impressed with the excellent service. Thank you!

June 28, 2025
Unprompted review
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Reply from canadiansim.com

Hello SH L, thank you so much for your kind words! 😊 We're so glad to hear that Kunal and the team were able to support you promptly and professionally — even across time zones! 💛
We truly appreciate your trust and are happy to know the delivery and setup went smoothly.

P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Impeccable Customer Experience

I wanted to share my incredibly positive experience purchasing a Chatr (Rogers) SIM card through Canadasim.

Frankly, my past encounters with online SIM providers had left me skeptical, and I initially had no intention of committing to a plan. However, everything changed when Kunal Sharma called me after I'd submitted a request on their website.

Kunal’s professional, patient and cooperative nature was remarkable. He provided a comprehensive, accurate and step by step overview of the plan and assured me of his continuous support even after the purchase. And because of this exceptional customer service experience, I not only decided to buy a plan for myself but ended up purchasing one for my dad as well(both e-sims). The pricing was also competitive.

Since then, I've been using the issued SIM for over two months now without any issues, and during this Kunal has consistently been prompt in addressing my inquiries. Everything has been working as explained and expected.

For anyone looking for a SIM in Canada/US, I will definitely recommend Canadasim, due to their exceptional customer service(both before & after). Keep up the fantastic work guys!

All the best🍻

May 16, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hello Shaishav, thank you so much for this incredible and detailed review! 😊 We're truly happy to know Kunal was able to turn your initial skepticism into such a positive experience. Stories like yours remind us why we do what we do — helping people feel confident and connected, from the very first step. 💛
We’re so glad everything is working just as expected, and we truly appreciate your trust — not just once, but twice!

P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Highly reliable service by Rishi Srivastava and most useful…

Highly reliable and most useful service. Customer support by Rishi Srivastava is really appreciable. One must avail this option before moving to Canada as it offers you connectivity immediately on landing. I recommend it and praise the information shared by the team.

June 24, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hello Rana Pritpal, thank you so much for your thoughtful review! 😊 We’re really glad to hear that Rishi provided helpful support and that the service made your arrival smoother. Instant connectivity truly makes a difference when landing in a new country. 💛
We appreciate your recommendation!

P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

The interaction with Ms Poonam Ahuja

The interaction with Ms. Poonam Ahuja was great where she had explained the process well. Thank you, it was a great experience!

June 25, 2025
Unprompted review
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Reply from canadiansim.com

Hello Nisha, thank you so much for your review! 😊 We’re happy to hear you had a great experience with Ms. Poonam Ahuja and that everything was clearly explained. 💛
Thanks again for choosing CanadianSIM!

P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Excellent service

Thank you so much miss Poonam ahuja to explain the process of activation and billing of sim card

June 23, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hello Komal,
Thank you so much for your review! 😊 We’re glad to hear Miss Poonam Ahuja helped guide you through the activation and billing process — clear support makes all the difference. 💛
Thanks again for choosing CanadianSIM!

P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more.

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Excellent Pre-Arrival Support – Thanks to Rishi Shrivastava!

I haven’t activated the SIM yet as I plan to use it after arriving in Canada, but I want to share my positive experience so far. The customer service, especially from Rishi Shrivastava, has been exceptional. He was incredibly patient, answered all my questions clearly, and guided me through the entire process with great professionalism.

His prompt and friendly responses gave me peace of mind as an incoming international student. It’s reassuring to know that such reliable support is available even before landing in Canada. I’m confident the service will be equally smooth once I activate the SIM. Highly recommended for newcomers!

June 23, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hello Rijwan,
Thank you so much for sharing your experience — even before activating the SIM! 😊 We're really glad Rishi was able to guide you with clarity and care. Knowing that you already feel supported as an incoming student means the world to us. 💛
We’ll be here when you land — and we’re wishing you a smooth start in Canada! 🇨🇦✈️

P.S. You and your friends can save some $$ with our referral program — just email us at info@canadiansim.com to learn more. 🎉

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Had great experience all the staff is…

Had great experience all the staff is professional and punctual about their work . Miss Poonam Ahuja and Rishi Srivastava and Kunal has helped me a lot with explaining process and helping me

June 23, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hello Ansh,
Thank you so much for your review! 😊 We’re happy to hear you had a great experience and that Poonam, Rishi, and Kunal were there to guide you through the process — we’ll make sure they see your kind words. 💛
Thanks for trusting CanadianSIM!

P.S. You and your friends can each get $ with our referral program — just email us at info@canadiansim.com to learn more. 🎉

Warm regards,
The CanadianSIM Team

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