CanaDream RV - Calgary Reviews 616

TrustScore 4.5 out of 5

4.4

Crosspointe Drive 292154, T4A 0V1 Rocky View County, AB, CA


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See what reviewers are saying

Rated 4 out of 5 stars

We were assisted by a German-speaking employee when we picked up the camper, which we greatly appreciated. The vehicle drove well. We had no problems with it. However, the drawer latches didn't w... See more

Rated 4 out of 5 stars

Great driving experience, very comfortable van. The only thing I didn’t like was the control device for water level, being clear water, grey and black waters. The reading is very inaccurate and in my... See more

Company replied

Rated 5 out of 5 stars

We had a great experience renting from Canadream in Calgary. The staff were friendly and helpful throughout the process. We were lucky to get an entirely new RV, which was very comfortable and fully... See more

Company replied

Rated 5 out of 5 stars

Check in and check out we’re straightforward and easy. The staff were good to deal with at the Calgary location and we were happy with the vehicle. The kitchen set we rented could’ve been more compreh... See more

Company replied


Company details

  1. #2 of 3 best companies in Recreational Vehicle Rental Agency
  2. #1 of 1 best companies in RV Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

  • Crosspointe Drive 292154, T4A 0V1, Rocky View County, AB, Canada

  • 1-403-259-5447

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.4

Excellent

TrustScore 4.5 out of 5

616 reviews

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Rated 5 out of 5 stars

The people who helped us were…Bettheny (sp?) for booking, Shelley, and I don’t know the name of the nice lady who checked out our vehicle at the end.

The people who helped us were knowledgeable, informative, patient, and kind from the very start of our experience, when booking and reserving, to the pick up, to the returning process. We appreciated the role each of them played in helping us fully enjoy our experience.

September 16, 2025
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Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

We rented a Rv for 12 days for a…

We rented a Rv for 12 days for a Canada/US road trip. Pricing was more affordable than US rental. Easy pickup. Great demonstration before departure. Good communication throughout rental. Very flexible with changes. Drop off super efficient.
The RV was clean and in great condition. Everything worked perfectly.

September 22, 2025
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Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great experience

September 21, 2025
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Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great experience

We had a very good experience from picking up the RV to returning it. The service was professional and excellent, the RV was well-equipped, and it provided us with a wonderful experience on our trip through the Canadian Rockies.
Thank you,
Yael and Sharon

September 14, 2025
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Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

The best way to see the Rockies and the…

The best way to see the Rockies and the company itself are transparent with no hidden agenda other than facilitating trips like that. The vehicles are well maintained and as such, a lovely place to call home for the duration of your trip - I would happily return to Canadream.

September 20, 2025
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Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Smooth & friendly

Smooth & friendly

September 19, 2025
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Reply from CanaDream RV - Calgary

Thank you for your review. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

We had a really great time, but...

We had a really great time! The Guys in the Office were very friendly, although we had a few points to argue about. We were able to stay calm and respectfull, thats the main thing!
If we keep our eyes on the RV there are a few little things to criticise: the mattress, it is absolutely Impossible to sleep on it without a topper or anything similar. It is so thin, an just lying on wood. We are only 40, but had backaching after a few hours. So we bought a topper ar wallmart.
The fridge is really in a bad quality, so it broke after a drive over a bumpy street. Which costs us about 800 CAD, because the plasticshelf in the door fell out when we opened it the next time and also the plasic hook ar the fridge door. This must not happen in a RV! Still arguing about this point.
What we really missed were some places to hang up the towels. No hooks or anything else... Where should we dry the wet towels? Maybe this would be am idea, to fix some hooks, maybe at the bathroomdoor?
But the were just really tiny things. In summary, we would always come again!

September 12, 2025
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Reply from CanaDream RV - Calgary

Thank you for your review. The hooks are something we have been talking about inhouse for the past while and it's something we will talk to our RV provider about. We appreciate your input. It's great to hear that you had a really great time and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

The RV was in perfect condition

The RV was in perfect condition. I had no probelms at all. The staff I dealt with were fantastic and the showed me complete operation.

September 12, 2025
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Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Everything was great

Everything was great. Planning on a return visit.
Two minor issues:
1. The difference between potable and non potable water was not explained during the check in.
2. The faucet in the kitchen sink broke on first use.

September 15, 2025
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Reply from CanaDream RV - Calgary

Thank you for your feedback. While we don't use the terms potable and non potable, we appreciate you pointing this out. We are happy you found everything else great and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Easy and efficient

Rental was super easy and pickup and drop off were quick. Highly recommend, saved us so much money!

September 7, 2025
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Reply from CanaDream RV - Calgary

Thank you for your review. We are hapy you enjoyed your CanaDream experience and good to know it saved you money! It was a pleasure having you as our Guests.

Rated 3 out of 5 stars

Safety deposit and Pick up times

We didn' like Thatcher the safety deposit had been withdrawn from the Credit card Account, instead just blocking the amount. That lead to extra costs of more than 70 € (withdrawal and refund).
Furthermore we didn't like the late Pick up time (free of charge) on the first Day vice versa the extra costs of 100 CAN $ for an earlier pick up.

September 5, 2025
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Reply from CanaDream RV - Calgary

Thank you for your review. Your comments are appreciated and will be forwarded to our rental division. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

The staff were really helpful and made…

The staff were really helpful and made the whole rental process very easy. The van was good and gave no trouble during our vacation

September 12, 2025
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Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

The Caution was a Bit of pain in the…

The Caution was a Bit of pain in the Axx. Because of the difference between Euro and Dollar.

September 5, 2025
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Reply from CanaDream RV - Calgary

Thank you for your review. It is unfortunate that, given the duration of each rental, our bank requires us to process the deposit rather than hold it. We hope that, despite this, you did enjoy your CanaDream experience and returned home with many happy memories.

Rated 3 out of 5 stars

Fun but super pricey $$$$$$$$

The RV rental was a wonderful family experience. We were pleased with the service we received when picking up our unit in Calgary. Having flown to Calgary, we had to outfit the RV with the living essentials that we "expected" would be in the unit. We were charged for everything from kitchen essentials to towels and blankets. These are the types of items that "should" be included in the already expensive process. We chose to drop off in a different location so there was a cost with that choice so we are not referencing this additional cost.

The 28foot RV handled very well for a larger vehicle. We were happy with the choice of unit we rented.

Overall, we will not be choosing to rent an RV again, not because of the negative experience but because of the unforeseen and costly additional expenses that we believed should be included into the original rental cost.

August 13, 2025
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Reply from CanaDream RV - Calgary

Thank you for your review which is sincerely appreciated. We are happy to hear you did enjoy the experience despite the disappointment with the additional costs. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

The staff couldn't have been more…

The staff couldn't have been more helpful & our RV was fantastic! We would definitely hire from Canadream again.

September 12, 2025
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Reply from CanaDream RV - Calgary

Thank you for your review. We're happy you enjoyed your CanaDream experience and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Was a very good experience from start…

Was a very good experience from start to finish to how Friendly the staff where to showing you everything you needed to know would highly recommend them and would use canadream rv again

September 11, 2025
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Reply from CanaDream RV - Calgary

Thank you for your review and kind comments about our crew. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

The experience was great

The experience was great. Personally, I would have liked more electrical outlets near the table.
The fridge lock latch needs to be better.

September 3, 2025
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Reply from CanaDream RV - Calgary

Thank you for your review. We are happy to read that your had a great experience and appreciate your comments. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

De instructions were very good

De instructions were very good. Camper was clean, everything we needed was on board.

August 28, 2025
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Reply from CanaDream RV - Calgary

Thank you for your review. We are happy that you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

It was great when I first got the…

It was great when I first got the camper. Was greater when I was returning it. And even the best after that when I wanted to find my lost items that I left in the vehicle.

August 30, 2025
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Reply from CanaDream RV - Calgary

We're happy to hear that your experience was great from start to finish, and we appreciate you letting us know about our help with your lost items! It was a pleasure having you as our Guests.

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