We were assisted by a German-speaking employee when we picked up the camper, which we greatly appreciated. The vehicle drove well. We had no problems with it. However, the drawer latches didn't w... See more
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Great driving experience, very comfortable van. The only thing I didn’t like was the control device for water level, being clear water, grey and black waters. The reading is very inaccurate and in my... See more
Company replied
We had a great experience renting from Canadream in Calgary. The staff were friendly and helpful throughout the process. We were lucky to get an entirely new RV, which was very comfortable and fully... See more
Company replied
Check in and check out we’re straightforward and easy. The staff were good to deal with at the Calgary location and we were happy with the vehicle. The kitchen set we rented could’ve been more compreh... See more
Company replied
Company details
- #2 of 3 best companies in Recreational Vehicle Rental Agency
- #1 of 1 best companies in RV Dealer
Written by the company
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
Experience Canada at your own pace!
Written by the company

- Create lifelong memories on the road with CanaDream
- We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.
Contact info
Crosspointe Drive 292154, T4A 0V1, Rocky View County, AB, Canada
- 1-403-259-5447
Start Planning your Dream Road Trip
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Reply from CanaDream RV - Calgary
Broken process and promises
We reserved the RV 8 Mo in advanced, at that time we’re told “Free use of the pots pans kitchenware package “ whelp through the excitement we forgot to ask for it I guess until at our campsite 2 hours away😞 , when we returned the unit we mentioned it and they didn’t take accountability. Instead blamed us for not asking for it. That’s NOT great customer service

Reply from CanaDream RV - Calgary
Everything from pick-up to drop-off…
Everything from pick-up to drop-off went very smoothly. The personnel were friendly and helpful, and the vehicle was well-kept and clean. Overall, it was a great experience—I would definitely rent from CanaDream again.

Reply from CanaDream RV - Calgary
Excellent Service and Trouble free…
Excellent Service and Trouble free Rentals . Would recommend to others

Reply from CanaDream RV - Calgary
Always a great experience
Always a great experience. Canadream provides everything in the RV you may need! Great memories were made. Highly recommend!

Reply from CanaDream RV - Calgary
We had an amazing trip in our CanaDream…
We had an amazing trip in our CanaDream RV. Vehicle was the ideal size for family of 4,great condition, easy to drive and with everything we need for a 9 night trip included. Staff at both Calgary & Vancouver were knowledgeable & helpful - would recommend

Reply from CanaDream RV - Calgary
Perfect RV experience across Canada
We had an amazing experience with CanaDream. The RV was in excellent condition, comfortable, and fully equipped for our family trip across Canada. The staff was professional, friendly, and very helpful both at pick-up and return. The instructions were clear, and everything worked smoothly throughout the journey. Returning the RV was quick and hassle-free, with no hidden surprises. Overall, CanaDream made our road trip unforgettable – highly recommended!

Reply from CanaDream RV - Calgary
Great experience from pick up to drop…
Great experience from pick up to drop off. Would definitely recommend and will rent again!

Reply from CanaDream RV - Calgary
Helpful pickup and drop off easy
Helpful pickup and drop off easy. Reserving RV process was also easy

Reply from CanaDream RV - Calgary
My review of the camper
The camper is fine. But the equipment is subpar. Too few dishes and one small frying pan. Chairs, which you have to rent separately, are of inferior quality. No ramps for leveling. Poor quality bed. The equipment is basic. It's a shame all of this seriously affected our trip.

Reply from CanaDream RV - Calgary

Reply from CanaDream RV - Calgary
Excellent campervan experience and…
Excellent campervan experience and top-notch customer service!
My wife and I rented a Deluxe Camper Van (Class B motorhome) and it met all of our requirements for our 1 week vacation in the Kananaskis. The entire process was very efficient, streamlined and the customer service was excellent!

Reply from CanaDream RV - Calgary
Overall a positive experience.
I suspect that the tank was not totally full or this type of RV/engine proved to have a very high fuel consumption. (Gas) Oven did not work - or was impossible to ignite.
The process for returning and having the RV inspected took longer than expected, nice to have known in advance if you have a plane to catch.

Reply from CanaDream RV - Calgary
Easy to pick up and go over camper and…
Easy to pick up and go over camper and easy drop off. Everything worked on the camper.

Reply from CanaDream RV - Calgary
All about the money
It seems Canadream's priority is profit over customer satisfaction. They claim to value their customers' experiences, but my experience renting an RV from them suggested otherwise. It felt like they were focused solely on maximizing their earnings.

Reply from CanaDream RV - Calgary
Alberta and British columbia
We collected the RV in Calgary. The staff were very friendly and provided us with a comprehensive introduction. All of our questions were answered thoroughly. The motorhome itself was in excellent condition, and we experienced no issues throughout our journey. Upon returning the vehicle in Vancouver, the staff once again proved to be extremely friendly and attentive.

Reply from CanaDream RV - Calgary
Highly Recommend
We chose Canadadream because of their reputation - and they certainly lived up to it.
There were other companies we could have hired a campervan from, but their reviews were not as good and some of them even contained horror stories of the companies not living up to their obligations or doing their best to help their customers in times of need.
We reasoned that we are travelling half way around the world for a dream holiday - the last thing we want is for the campervan to break down or the company we rented it from to have poor customer service.
Canadream lived up to and exceeded our expectations - the check-in was smooth and all of the guides we were provided with were clear. We arrived an hour early and Canadream went the extra mile to get us on the road earlier than our booking time. During our trip, there were no issues at all with the van. The van was pristine when it was given to us (we were incredibly surprised with how clean they had made it) and all of the provided accessories (kitchen utensils, bedding etc) were equally clean.
Checkout was super quick and efficient - we had a visual inspection with the employee and then were free to go.
Thanks to Canadream and the van they lent us, we had the most incredible, unforgettable holiday imaginable.
If we came back to Canada for a road trip, there is no doubt in my mind that we would be using Canadream again.
Thank you Canadream!

Reply from CanaDream RV - Calgary
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