CanaDream RV - Montreal Reviews 

209
TrustScore 4.5 out of 5

4.4

Boulevard du Curé-Labelle 14569, Suite 101, J7J 1M2 Mirabel, Québec, CA


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Rated 5 out of 5 stars

Very enjoyable two weeks in our Super Van Camper, collected from Montreal. Staff were helpful and efficient and could not fault the quality of the vehicle and the cleanliness. As a suggestion, it wou... See more

Company replied

Rated 5 out of 5 stars

We rented an RV for just over a week to make a trip to the Gaspé for my late wife's funeral, and honestly, it really provided us with a trip that was calming, tranquil, and therapeutic. It was easy... See more

Company replied

Rated 4 out of 5 stars

I was the first to use this RV, so I felt very privileged to have a brand new unit. Unfortunately the TV was either not plugged in or broken, so I was unable to use it as I could not access the plu... See more

Company replied

Rated 5 out of 5 stars

The handover was easy, quick and on time. Peolple were kind. Special thanks to Manel - kind, helpfull and always a smile on her face. Car was clean and well prepared. We got equipment for four... See more

Company replied


Company details

  1. #2 of 3 best companies in Recreational Vehicle Rental Agency
  2. #1 of 1 best companies in RV Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

  • Boulevard du Curé-Labelle 14569, Suite 101, J7J 1M2, Mirabel, Québec, Canada

  • 1-403-259-5447

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.4

Excellent

TrustScore 4.5 out of 5

209 reviews

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4.4

All reviews

(209)

1,292 reviews in the last 12 months

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Rated 5 out of 5 stars

A very nice travel

Nice people and good explanations.
RV was very confortable and well arranged.
We spend a very good travel.

August 20, 2024
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

Wonderful to hear - thank you! We hope to welcome you back once again.

Rated 5 out of 5 stars

All good

All good
Friendly stuff
Clean rv

August 23, 2024
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great experience

Great experience, quite expensive but really amazong.
We travelled for 2k kms inaugurato very confortable way.

August 18, 2024
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Reply from CanaDream RV - Montreal

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Fully satisfying communication and support

Transparent and reliable communication before and during the trip, prompt support for technical problems on the road. We actually never felt left alone. The slightly extended waiting time when returning the RV was clearly due to the bad weather. (By the way: The partnership between CanaDream and KOA was unknown on one campsite [Bas-Saint-Laurent], while the discount was granted on another [Québec] without hesitation.)

July 29, 2024
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Reply from CanaDream RV - Montreal

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Living the van life (our first trial run)!!

From booking to drop off, this company made our vacation one to remember. The customer service, condition of the vehicle, little details for making the experience more convenient all added up to a relaxing vacation.

August 10, 2024
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Reply from CanaDream RV - Montreal

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 3 out of 5 stars

Great VR experience for your vacations

The overall experience was great, the online booking was easy, the video tutorials well designed and clear, the pickup and drop off were easy. I even contacted the support once during the trip and got all the help I needed.
I removed two stars because I was advised to take 2 additional Kilometre Packages, and I didn't actually need both of them. So I eventually paid between 200$ and 300$ for nothing, which was pretty upsetting, and they don't refund. I felt kind of trapped when I finished my holidays.

August 8, 2024
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Reply from CanaDream RV - Montreal

Thank you for your review. We strongly advise that Guests have a reasonable idea of the approximate number of kilometres they plan travel and purchase kilometre packages accordingly. Our Guest Service crew is happy to make recommendations but ultimately it is the Guest who needs to decide how many kilometres they will need. We are happy that your overall experience was great and that we were of assistance to you on the road. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Service was great and made our…

Service was great and made our experience even better.

July 29, 2024
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Reply from CanaDream RV - Montreal

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

The Motorhome with slide out was…

The Motorhome with slide out was extremely comfortable and easy to drive. The check in and check out were fast and easy. All the explanations with videos were so helpful. The crew in Montreal very friendly. Our Travel was perfect thank you Canadream !!

July 31, 2024
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Reply from CanaDream RV - Montreal

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Very good explanation from the crew in…

Very good explanation from the crew in Montreal. Very helpful and friendly.

July 30, 2024
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

We appreciate your review and thank you for your comments about our crew in Montreal. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great trip

We had a great trip without any problems

July 18, 2024
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Reply from CanaDream RV - Montreal

Thank you for your review. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great!

We booked from overseas, the whole process was transparent and smooth. Staff at Montreal office were very friendly, the RV was just great, very comptable.
Maybe one improvement area : the coffe machine and few other kitchen tools could have been of better quality.
Else it was perfect.

July 26, 2024
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Reply from CanaDream RV - Montreal

Thank you for your review. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Service parfait et véhicule tout à fait…

Service parfait et véhicule tout à fait conforme à l’annonce

July 10, 2024
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Reply from CanaDream RV - Montreal

Nous vous remercions pour votre commentaire. Nous sommes heureux que vous ayez apprécié votre expérience à CanaDream et nous espérons pouvoir vous accueillir à nouveau à l'avenir. Ce fut un plaisir de vous recevoir.

Rated 5 out of 5 stars

Provided a seamless camper rental…

Provided a seamless camper rental experience.

July 8, 2024
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Reply from CanaDream RV - Montreal

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back on a future occasion. It was a pleasure having you as our Guests.

Rated 2 out of 5 stars

Less than perfect B class for an outrageous price

We rented a class B for a week from Montreal and people were nice. The per night cost was expensive enough, then with all the additional charges it became outrageous. It added up to about $600 per night plus gas plus camping fees. There was even a $350 cleaning fee up front because we brought our miniature poodle with us! I now know other outfits charge $150 max. Yes we still went with it, for the experience .
In spite of the elaborate online process, we had to ask again in person for the cutlery kit and linen that were not in the van at pickup. Even at the premium price we found the sliding door accordion bug screen non usable from get go. No bug screen in July, in Canada… really? The reading lights didn’t work either. Truck ran fine, though.
We had a great vacation in spite of all the issues and costs. but for that kind of money I expected no problems and five star hotels are probably in that price range!
We may try another camper rental next summer elsewhere, but we’ll be doing more shopping around with other outfits, including Outdoorsy, etc.

July 15, 2024
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

Thank you for your comments. We are sorry that you experienced issues with your RV and appreciate your frustration. These notes will be reviewed in hopes of improving our products and processes. Guest satisfaction is important to us. We hope that despite this frustration, you did enjoy your RV vacation. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

I find it a bit poor to charge 80 KM…

I find it a bit poor to charge 80 KM over limit when I paid already for 800km more.

July 13, 2024
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

Thank you for taking the time to share your thoughts with us. Your review will be carefully looked at and used to enhance our services. We hope to see you again soon.

Rated 5 out of 5 stars

Very good RV

I am very satisfied with Canadream. The RV was perfect. Check-in went very quickly and everything was clear. Also when we returned the RV it went well and quickly. The staff were very friendly and helpful.

July 9, 2024
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

Thank you for your feedback. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Good service and RV to enjoy your holiday from day 1

All things prepared and additional items available prior to pick-up. Full oral explanation at additional costs were well spent especially as a first-timer. RV clean and ready for use.

July 5, 2024
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

Thank you for your feedback. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

The vehicle handover was not good

The vehicle handover was not good - the staff apologized that the vehicle was not received correctly so that we had to document the damage. The staff did not inform us that the awning was not usable - that was very bad.

June 30, 2024
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

We apologize for the inconvenience but thank you for advising us of the items not shown on the damage report. We are sorry you were not aware that the awnings are not usable by Guests. This advice is shown on all vehicle types on our website under the heading of "Please read our awning policy" and also in our Frequently Asked Questions. We hope that despite this, you did enjoy your RV vacation and hope you returned home with many happy memories of your time in Canada. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Very good experience with Canadream

Our good experience started with your service representative who greeted us with kindness and patience. And the nice girl who made an effort and found us new kitchen utensils. The trailer was very well equipped, comfortable and practical. The only thing that was problematic was that the air conditioner did not work. We will definitely come back to you again in the future.

May 31, 2024
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

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