Very enjoyable two weeks in our Super Van Camper, collected from Montreal. Staff were helpful and efficient and could not fault the quality of the vehicle and the cleanliness. As a suggestion, it wou... See more
Company replied
Boulevard du Curé-Labelle 14569, Suite 101, J7J 1M2 Mirabel, Québec, CA
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Very enjoyable two weeks in our Super Van Camper, collected from Montreal. Staff were helpful and efficient and could not fault the quality of the vehicle and the cleanliness. As a suggestion, it wou... See more
Company replied
We rented an RV for just over a week to make a trip to the Gaspé for my late wife's funeral, and honestly, it really provided us with a trip that was calming, tranquil, and therapeutic. It was easy... See more
Company replied
I was the first to use this RV, so I felt very privileged to have a brand new unit. Unfortunately the TV was either not plugged in or broken, so I was unable to use it as I could not access the plu... See more
Company replied
The handover was easy, quick and on time. Peolple were kind. Special thanks to Manel - kind, helpfull and always a smile on her face. Car was clean and well prepared. We got equipment for four... See more
Company replied
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
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Boulevard du Curé-Labelle 14569, Suite 101, J7J 1M2, Mirabel, Québec, Canada
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Nice people and good explanations.
RV was very confortable and well arranged.
We spend a very good travel.

Reply from CanaDream RV - Montreal
Great experience, quite expensive but really amazong.
We travelled for 2k kms inaugurato very confortable way.

Reply from CanaDream RV - Montreal
Very kind employees and the camping car was very clean and easy for a first time.

Reply from CanaDream RV - Montreal
Transparent and reliable communication before and during the trip, prompt support for technical problems on the road. We actually never felt left alone. The slightly extended waiting time when returning the RV was clearly due to the bad weather. (By the way: The partnership between CanaDream and KOA was unknown on one campsite [Bas-Saint-Laurent], while the discount was granted on another [Québec] without hesitation.)

Reply from CanaDream RV - Montreal
From booking to drop off, this company made our vacation one to remember. The customer service, condition of the vehicle, little details for making the experience more convenient all added up to a relaxing vacation.

Reply from CanaDream RV - Montreal
The overall experience was great, the online booking was easy, the video tutorials well designed and clear, the pickup and drop off were easy. I even contacted the support once during the trip and got all the help I needed.
I removed two stars because I was advised to take 2 additional Kilometre Packages, and I didn't actually need both of them. So I eventually paid between 200$ and 300$ for nothing, which was pretty upsetting, and they don't refund. I felt kind of trapped when I finished my holidays.

Reply from CanaDream RV - Montreal

Reply from CanaDream RV - Montreal
The Motorhome with slide out was extremely comfortable and easy to drive. The check in and check out were fast and easy. All the explanations with videos were so helpful. The crew in Montreal very friendly. Our Travel was perfect thank you Canadream !!

Reply from CanaDream RV - Montreal
Very good explanation from the crew in Montreal. Very helpful and friendly.

Reply from CanaDream RV - Montreal
We booked from overseas, the whole process was transparent and smooth. Staff at Montreal office were very friendly, the RV was just great, very comptable.
Maybe one improvement area : the coffe machine and few other kitchen tools could have been of better quality.
Else it was perfect.

Reply from CanaDream RV - Montreal
Service parfait et véhicule tout à fait conforme à l’annonce

Reply from CanaDream RV - Montreal

Reply from CanaDream RV - Montreal
We rented a class B for a week from Montreal and people were nice. The per night cost was expensive enough, then with all the additional charges it became outrageous. It added up to about $600 per night plus gas plus camping fees. There was even a $350 cleaning fee up front because we brought our miniature poodle with us! I now know other outfits charge $150 max. Yes we still went with it, for the experience .
In spite of the elaborate online process, we had to ask again in person for the cutlery kit and linen that were not in the van at pickup. Even at the premium price we found the sliding door accordion bug screen non usable from get go. No bug screen in July, in Canada… really? The reading lights didn’t work either. Truck ran fine, though.
We had a great vacation in spite of all the issues and costs. but for that kind of money I expected no problems and five star hotels are probably in that price range!
We may try another camper rental next summer elsewhere, but we’ll be doing more shopping around with other outfits, including Outdoorsy, etc.

Reply from CanaDream RV - Montreal
I find it a bit poor to charge 80 KM over limit when I paid already for 800km more.

Reply from CanaDream RV - Montreal
I am very satisfied with Canadream. The RV was perfect. Check-in went very quickly and everything was clear. Also when we returned the RV it went well and quickly. The staff were very friendly and helpful.

Reply from CanaDream RV - Montreal
All things prepared and additional items available prior to pick-up. Full oral explanation at additional costs were well spent especially as a first-timer. RV clean and ready for use.

Reply from CanaDream RV - Montreal
The vehicle handover was not good - the staff apologized that the vehicle was not received correctly so that we had to document the damage. The staff did not inform us that the awning was not usable - that was very bad.

Reply from CanaDream RV - Montreal
Our good experience started with your service representative who greeted us with kindness and patience. And the nice girl who made an effort and found us new kitchen utensils. The trailer was very well equipped, comfortable and practical. The only thing that was problematic was that the air conditioner did not work. We will definitely come back to you again in the future.

Reply from CanaDream RV - Montreal
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