Exceeded our expectations

Reply from CanaDream RV

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The information on this page is based solely on product reviews written by customers of CanaDream RV via Trustpilot.
Brand: CanaDream
MPN: 2024MHA 2651
Exceeded our expectations

Reply from CanaDream RV
Brand new and functioning very well. A bit tight for 4 adults and 2 kids. 5 will be perfectly fit

Reply from CanaDream RV
The refrigerator could only be powered by electricity; it did not have a gas option. The exterior sunshade was inoperable. The vehicle had very high mileage (>100,000 km).

Reply from CanaDream RV
Charged me for fuel even though I brough it back with the same amount. Also lost a ton of features on the vehicles.

Reply from CanaDream RV
Awesome service before and while on tour. Suited our nomadic holiday style, 3 months of flexibility and ability to stay in out of the way places. Chose it mostly for skiing, chains could have been alot better but swapped them out in Calgary, beats staying in hotels any day! 100% recommend canadreams thankyou

Reply from CanaDream RV
I would not rent from CanaDream again. During normal highway driving, the exterior water heater access panel detached from the RV and was lost. To be clear, this was not a storage compartment door that can simply be left open by a renter. It is an exterior service panel attached to the vehicle through a hinge/latch assembly and mounting hardware. We never opened it, used it, or interacted with it in any way during the rental. There was no collision, no off-road driving, and no misuse of the vehicle. We reported the issue immediately and provided photographs. CanaDream’s North America Guest Support team acknowledged the issue and instructed us to continue the trip. Despite this, we were later charged for the replacement. To date, no evidence has been provided showing that the panel detached because of negligence, misuse, or any action on our part. The charge appears to be based solely on the fact that the component was missing when the RV was returned. In my view, renters should not be held responsible for the failure of a fixed exterior component unless there is evidence that they caused the damage. We followed the rental requirements, reported the issue immediately, and still ended up with a deduction from our security deposit. CanaDream later offered a partial goodwill refund, but I remain disappointed with how this matter was handled. Future renters should carefully understand how damage assessments and security deposit deductions may be applied.

Reply from CanaDream RV
Great campers- well worth it!

Reply from CanaDream RV
Good value

Reply from CanaDream RV
Wonderful space for our family (2 adults and two small children) to see Ontario. Easy to drive and just need to be conscious of parking as 2 spaces needed.

Reply from CanaDream RV
Staff were very helpful. We had such qualify family time. Rain or shine.

Reply from CanaDream RV
Vehicle ran very well and was extremely clean. It Was slightly under powered which made it struggle on hills as well as consume extra fuel. All other aspects were above excellent and extremely enjoyable.

Reply from CanaDream RV
old junk, not worth the trenendous amoint of money asked for. Pictures to follow.

Reply from CanaDream RV
It was a great product

Reply from CanaDream RV
Good product

Reply from CanaDream RV
Happy with the service

Reply from CanaDream RV
Loved it...

Reply from CanaDream RV
The RV was very well equipped with all we needed for our camping. No issues at all with it

Reply from CanaDream RV
It's perfect for winter !

Reply from CanaDream RV
The RV was in fairly good shape and everything worked.

Reply from CanaDream RV
Very clean, well equipped, great mirrors to drive with. Needs better headlights

Reply from CanaDream RV