canarieshirts.com Reviews 

192
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I ordered a jumper, did not receive the goods and the company did not respond to my 3 emails asking where my goods were. Would not recommend and have not received my money back either

Rated 5 out of 5 stars

Wonderful designs and quality stitching, ease of buying combined with the discount. Other customer reviews about the shirts falsely suggested that regular size is loose and slim fit is tapered but not... See more

Rated 5 out of 5 stars

I’ve placed my very first order with Canarie Shirts after seeing their advert on my facebook and I have to say I’m very pleased with their customer care and speedy delivery. My husband is really enjoy... See more

Rated 5 out of 5 stars

First time trying to brand and I’m very impressed! Top quality formal shirts, very similar to your usual TM LEWIN or CT shirts but at very fair and reasonable price. Great promotion going on at the mo... See more

Company replied

Company details

  1. Men's Clothing Store

Information provided by various external sources

Our luxury shirts are tailored and crafted from the highest quality cotton. We offer you a wide range of shirts including formal, slim fit and Canarie casual shirts. You can find shirts for any special occasion at Canarie!


Contact info

3.7

Average

TrustScore 3.5 out of 5

192 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(192)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor quality

These shirts are the poorest quality I’ve ever come across - you can tell before you’ve even opened the packaging.

January 3, 2024
Unprompted review
canarieshirts.com logo

Reply from canarieshirts.com

Hi Mr Ronnie and thank you for taking the time to share your thoughts with us.

I'm certainly sorry to see you feel this way about our shirts but it couldn't be further from the truth! All our products are made with the best quality materials and this is especially the case for our formal cotton shirts.

I can see you ordered poplin shirts which are mid-weight cotton. If you require heavier fabric then I would suggest you to go for our royal oxford shirts.

Of course, if you aren't 100% happy with your purchase then by all means return it to us under our guarantee for a refund within your return period.

Regards,
Canarie Shirts Team,

Rated 5 out of 5 stars

I like the shirts

I like the shirts, and I like the price. They were delivered quickly. All in all, I am very happy with my experience of Canarie Shirts.

November 30, 2023
Rated 3 out of 5 stars

I emailed customer services with a…

I emailed customer services with a problem & who initially replied, but subsequently failed to follow up as promised?

November 30, 2023
canarieshirts.com logo

Reply from canarieshirts.com

Hello Alan,

Thank you for the feedback. I have just checked and I can see that one of our team has already responded to you. Please check at the beginning of the email, we have asked what size for exchange you would like In order to place an exchange request for you.

Can you kindly reply back to the email so we can proceed from there.

Best wishes,
Ali
Canarie shirts team,

Rated 2 out of 5 stars

Not great

Attracted to a pop up advert and ordered two shirts just to see if they lived up to expectations. Speedy delivery and the shirts arrived in a few days. Unfortunately the shirts are really poor quality. The cotton is the thinnest I’ve ever witnessed on a gents shirt. I’ve wore one of them yesterday and it has now been washed. I’m not sure if I’ll wear it again! Lesson learned - you get what you pay for.

November 13, 2023
Unprompted review
canarieshirts.com logo

Reply from canarieshirts.com

Dear Paul,

Thank you for leaving your feedback with us and I'm sorry to hear that your first order with us hasn't been quite what you expected.

Would you be so kind as to tell us in more detail why the shirts you received were of "poor quality"? I can see you ordered poplin shirt which is usually light to mid weight material. If you require any heavier material I would suggest you to go for twill or royal oxford weave.

Best regards,
Charlotte,
Canarie shirts team,

Rated 2 out of 5 stars

Decent Product - Poor Customer Service!

I came across Canarie Shirts via a pop-up on Facebook. I ordered 2 shirts on the sale to try them out. Only one shirt arrived with no message or despatch note to say that the other will follow. The quality looks fine but I've Emailed them twice and I'm yet to receive a response. I'd appreciate some communication to let me know if they intend to refund me or send the other item at a later date! Seems to be a common theme with this company! :-)

October 16, 2023
Unprompted review
canarieshirts.com logo

Reply from canarieshirts.com

Hello Mark,

Thank you for your feedback. I have checked and I can see a member of our team has already replied to you and solved your query. I can see there was a out of stock issue and this has now been solved.

If you have any questions please don't hesitate to reach out to us via email info@canarieshirts.com

Best wishes,
Ali,
Canarie shirts team,

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