Can Can Car Finance Reviews 

618
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

All these positive reviews about this company waffle on about the wonderfully exquisite experience they received but no one mentions actually driving away in their new car ? Apart from the 1 yes 1... See more

Rated 5 out of 5 stars

Excellent service from Lance over the phone, even with my phone making the call difficult he was incredibly patient. Super friendly which made me feel less worried about going through a finance che... See more

Rated 5 out of 5 stars

As a support worker I needed a reliable car, but didn’t want a long process of lots of calls and forms to fill out. After a short online form and a 5 minute phone call that’s all that was required, wi... See more

Rated 5 out of 5 stars

I am very happy with the service I got provided today. I am so happy. I believe I spoke to Lance who was an absolute pleasure to deal with. He was so sweet, understanding and explained everything the... See more

Company details

  1. Non-Bank Financial Service

Written by the company

CanCanCarFinance has served thousands of customers since 2011, making it easier than ever to get a new car!


Contact info

3.9

Great

TrustScore 4 out of 5

618 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(618)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Breath of fresh air

This afternoon Cerys handled a telephone consultation/application for myself, she was kind, considerate and explained everything perfectly! Thank you Cerys
Kirsty

April 7, 2021
Unprompted review
Rated 1 out of 5 stars

Well I read a lot of these reviews on…

Well I read a lot of these reviews on here & now I have experienced it myself total waste of time even though I told them I have bad credit I am on universal credit I work part time they told me over the phone my credit was approved went there spent two hours look at a car filled up paperwork and put down a deposit only to be told that my credit has been declined total unprofessional and they tried to make excuses about these reviews on here but these reviews are exactly as they’ve been told from my experience in fact I have ring & speak several sale representative even before an hour of my appointment I still was told my credit was approved

December 5, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy with the service I received…

Very happy with the service I received today, my advisor was friendly bubbly and extremely helpful I have fairly bad credit and to be approved today was amazing it was a quick and easy process with wonderful people helping you along the way

December 4, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUSTS THESE PEOPLE

They callled me following an online application. They asked me a few questions. Moments later im told ive been approved for credit. They made an appointment for me with a Byron at their dealership in Wednesbury. However when i arrived there was no Byron. Instead im ushered to a desk (socially distanced) and told to pick a car i can afford the payments, then a business manager will do my credit check. When i said ive been pre approved i was told that they hadnt actually done a check yet, and they do them after youve picked the car you want. So i pick a car, they take my details again and i failed the credit check. In short i went there under false pretences. I was told i was approved, i wouldnt have bothered going if i had known the truth as was a total waste of my time, my friends time, my friends petrol (as they drove me to the dealership some 35 miles away) and all for nothing. DO NOT TRUST THESE PEOPLE they are BROKERS NOT LENDERS. I dont believe they even did a soft check on me.

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

Quick and simple process

Cerys was extremely helpful and kept me informed every step of thr process.

Would happily deal with again for future requests.

October 26, 2020
Unprompted review
Rated 1 out of 5 stars

Waste of time

Waste of time got a call Friday answer all there questions was told every think was good to go asked how much finance I had was told what ever I can afford just come down and pick a car 3 hour latter after picking a very nice car to be told no sorry you can’t get finance joke waste of mine and my family time

October 24, 2020
Unprompted review
Rated 5 out of 5 stars

The call lasted 5 minutes

The call lasted 5 minutes. Just a few quick simple questions. i had feedback and acceoted for finance with a call back in 20 minutes. Thankyou Lance for your excellent service. A bright cheery chappy

October 21, 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely wasted my time

Absolutely wasted my time. Told me I had been accepted and to book an appointment which I did. 4 hours at the trade centre wales and no can do.
Still took my deposit of £1000 before telling me

September 30, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look