eTransfers Reviews 

Estafa, no contestan y se quedan con tu dinero. No reserven con ellos. LADRONES!!!! Scammers, they don't answer and they keep your money. Don't book with them. THIEVES

We paid for a premium SUV, with water etc. chaos from the team. No car available 20 min wait. Not what I would expect from an almost 200 usd trip 30 min… I would avoid this service. Driver was good though

Good support online.

Driver very friendly and courteous

This company is awful. Don’t use them. We looked for them for 1.5 hours at the correct location. Dragging luggage all over and talked to 20 of their taxi drivers that were unhelpful. Called them 50 times without an answer. They admitted they never showed up after calling, waiting on hold forever and being hung up on multiple times. It’s been 3 weeks and they still say they have to email a manager to request a refund then email me saying the policy is if I take another ride no refunds. That’s fraud!

Made the appointment to have round trip transportation from airport to resort and then back to airport a week later. There was a slight mixup but it was quickly fixed. They were very courteous and helpful. I would recommend this company.

They never showed up at the airport. When trying to contact them at ther phone numbers they never answered, no representative around the welcome bar. I followed to the letter their instructions to catch my "premium" transport and was left abandoned at the airport. I just found out they have a 1.9 star ratings here but they created a 2nd profile to try to keep deceiving people.

This group was great to work with. Their prices were reasonable and their communication was excellent (we had a small issue caused by me not them and they resolved it quickly for me!). Their van was comfortable. Thanks!!

Don’t use this company.. They never showed up at the airport to pickup my family and I… We had a night flight and had to go with a taxi company last minute which costed us almost triple the price we paid

This review is from our trip last weekend on may 16th to 19. When we arrived to the airport we could not find the guy, they would NOT answer the phone and the clip board was on the ground. All other companies were holding there logo up on with clipboard in hand. This guy was eating and laughing with other people, not working.
The return trip back was even worst from hotel. They were 37 minutes late, so i ended up getting an uber from resort back to airport because again, they response on whatsapp was extremely slowly. They would text me back with almost no updated every 9 minutes. When i asked why are you so slow to respond the employee said "im only one person working"....
Terrible company, service, communication, everything, STAY AWAY, use someone else.On top of all that they would not give me a refund for being 37 minutes late to my pickup and me not using them.

Marco did an excellent job good service very polite excellent driver

E transfers staff are punctual, easy to find at the airport, good value and good communication between us both especially with the driver and dispatch.

Very good communication throughout the process through WhatsApp and email. Easy to find them at the Cancun airport. Professional driver in a clean newer SUV. Pricey, but all the transportation and taxi companies in the area are.

It took us a couple of minutes searching for our guy at the airport, but eventually he found us. We had ten people and a lot of luggage but our driver was able to get it all in. They made sure we had a bigger van on the return trip. Both drivers were attentive to our needs and friendly.

According the purchasing I did not wait at Cancún airport once I arrived I was got My transportación, however I need to wait almost 15 minutes to get the ride.

Easy Pick Up and Drop Off. Friendly guy driving us. Reasonable Price for private transportation.

Great communication when arriving to Mexico! and on Pick up back to the airport as well.

During transportación from airport to hotel we were not picked up and 30 minutes after we received message with apoligyses since service was not going to be completed. No solución was provided. The worst

ETransfers was one of the most affordable options we found for getting from Cancun Airport to Tulum, and we used them to reach The Conrad Riviera Maya. The ride itself was comfortable, and the driver was kind enough to stop at a convenience store along the way. The only downsides were the wait time at the airport—about 20 minutes, which felt frustrating as we saw other transfers leaving more quickly—and that the package we booked included 6 beers and 6 waters for the ride, but none were provided or even mentioned. Overall, it was decent for the price, but a few details could be improved.