Don't not order from this company they are scam artists they will take your money and not fulfill order stay clear of these thief's.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If you haven't yet tried Candlestuff, you're missing out! High-quality fragrance oils, top-notch customer service and a fast turnaround are guaranteed! The majority of my best sellers are made using C... See more
Company replied
When I noticed they did a Fire side treats scented oil. I couldn’t believe it! My fiancé absolutely loved those candles by Yankee candle and when they stopped doing them she was devastated! Absolute... See more
Company replied
I ordered 15 50g fragrance oils to experiment making shimmering salts with, all of which was on a limited 30% off original price at the time, and I’m so pleased i did because they are all great and... See more
Company replied
Company details
Written by the company
High Quality Supplies for Candles, Soaps & Cosmetics serving thousands of companies and hobbyists throughout the UK and Europe.
Contact info
Unit 77, Morris Park, G5 0YD, Glasgow, United Kingdom
- 07368179098
- candlestuffsupplies@gmail.com
- candlestuff.co.uk
3.8
Great
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service as always x
October 1, 2022
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
A returning customer 👍🏼👌🏼
I ordered 15 50g fragrance oils to experiment making shimmering salts with, all of which was on a limited 30% off original price at the time, and I’m so pleased i did because they are all great and long lasting scents and now it’s inspired me to attempt to start up my own tiny business.
They came carefully boxed up and arrived on time.
a BIG thumbs up from me.
No#1 (White Dove) amazing 🥰
October 2, 2022
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
Fast postage and very nice scents
Fast postage and very nice scents. I love them all!
September 23, 2022
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
Excellent Quality & Service
Excellent quality fragrance oils, and plenty of variety . Goods arrived quickly. Very pleased with the service overall.
September 14, 2022
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
excellent quality oils
Easy to order theses excellent quality oils. Fabulous discounts and fast delivery
September 26, 2022
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
Great service & fast delivery
Great service, fast despatch and amazing fragrances. highly recommend
September 19, 2022
Unprompted review
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
Fantastic service and delivery was…
Fantastic service and delivery was really quick.
September 19, 2022
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
Fantastic service once again oils are…
Fantastic service once again oils are amazing
September 22, 2022
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
Always superb service and speedy…
Always superb service and speedy delivery. The fragrances are amazing.
Definitely a go to supplier for me :-)
September 14, 2022
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
Love this place fragrances last a long…
Love this place fragrances last a long time last a long time ,
September 14, 2022
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
These are the best fragrance oil I have…
These are the best fragrance oil I have purchased
September 9, 2022
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
After the initial not being able to get…
After the initial not being able to get hold of them, they did get hold of me and to be fair issued a full delivery refund.
July 20, 2022
Unprompted review
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
Really good experience with this…
Really good experience with this company very happy and fast delivery
August 26, 2022
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
Lovely range of fragrance oil and…
Lovely range of fragrance oil and speedy delivery
September 1, 2022
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
Super delivery service
Super delivery service, products always well packaged and arrive quickly. Top quality products and beautiful fragrance oils. Fantastic Customer Service too. Highly recommend … Thank you Candlestuff
August 20, 2022
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
Used this company afew times now always…
Used this company afew times now always a pleasure to buy from them the oils are amazing and strong if u want any wax melts making please pm me
May 19, 2022
Unprompted review
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
Fab once again
Love using this company for my supplies. Always well packaged and sent in good time.
August 29, 2022
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
Got my proper order as always which is…
Got my proper order as always which is rare when u buy fragrance oils from companies but this one is perfect every time and the fast delivery is amazing
August 24, 2022
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
Sadly wasn't the best first time experience
Ordering from Ireland was a bit of a nightmare as the euro price changed from when I put items in the basket to when I tried checking out. Box of wax went from 63 euro to 76. Also the advertised delivery charge of 9.95 changed to 15.95 at checkout no matter what I put in the basket. Eventually ordered via invoice not the website (and was charged the higher price on wax and delivery) When the box arrived the bottom was split so the delivery driver placed it upside down not realising a sample bottle of fragrance was taped to the outside of the box. 22kg of weight was too much for the bottle and it split, spilling the contents on to my hall floor. I emailed Candlestuff to let them know to use stronger tape and informed them what had happened. They offered to replace the sample on my next order
August 23, 2022
Reply from Candlestuff Supplies Ltd
Hi Gilly,
We are sorry this experience was not as you expected. The website did have some issues which is why we offered an alternative for you to place your order. Everything is now working again as it should.
If any prices were wrong please let us know and we will be happy to refund you the difference.
Thank you for your order and your feedback.
The Candlestuff Team
contact@candlestuff.co.uk
0141 230 4585
Brilliant customers service.
August 17, 2022
Reply from Candlestuff Supplies Ltd
Thank you so much for your review and your order, it is much appreciated. We hope you enjoy using our products and we are excited to work with you. If there is ever anything we can help with please do not hesitate to contact us.
Thanks again
Kind regards
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.