I bought a Candy washing machine on August 2022, completely broke down February 2024. Candy engineer came out, looked at error code and said it needed new motor. Part ordered, engineer back, opened ma... See more
Company replied
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I bought a Candy Refrigerator and washing machine 2 years ago. The metal Candy logo in the refrigerator is Super sharp. It cut my finger few months ago when I clean the door. In addition, yesterd... See more
Company replied
Dishwasher failed in six months of purchasing. The engineer arrived without basic parts; despite telling Candy the issue. Engineer barely looked at the dishwasher; he tested continuity of a... See more
I received an email from Feefo.com asking me to rate the Candy washing machine. The email contained the following information: "Candy and Feefo believe that people should see unbiased and honest... See more
Company replied
1.6
Bad
63 reviews
Replied to 62% of negative reviews
Typically replies within 2 weeks
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WORST PRODUCTS AND WORST COMPANY EVER
I bought a gas oven 8 months ago, after 6 months using it around 4 times a month stopped working.
I emailed customer service couple times and no response, I called them and after one hour in the phone they say they can come to repair it because I live in a boat and I don't have address. Giving you the business address from the restaurant next which is 30 seconds walking from where I have the boat moored is no enough to send some technician or is just because you don't want to fix it. I'm in center of London city, I think is not difficult send someone here to fix it and when you say the system doesn't let me do it... change the system and it will let you do it!!!
I will never buy another product and never I'll recommend this brand.
January 10, 2022
Unprompted review
Candy oven
I bought a Candy oven. After four years I had to change the element. What I found was scary. The element had not just burned out but it had warped and expander to such an extent that it had touched the heat insulation and started to melt it. The element protected by a metal trat held on by two screws and two bits of TWISTED WIRE not only but theres are no sides to this protection just the heat insulation bent over and held in place with said wires. NOT SAFE and so unprofessional.
January 2, 2022
Unprompted review
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