Candy Funhouse Reviews 188

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Since I wrote this review I was contacted by Candy Funhouse and they gave me a refund for the stale gum so I am updating the review and giving 5 stars for their customer service. I bought 4 bags of... See more

Rated 4 out of 5 stars

I always enjoy discovering new items from the Candy Funhouse team. Some of items are pricy (looking at you Cinnamon Toast Crunch spread!) for the size. However, I understand the costs of impo... See more

Rated 5 out of 5 stars

I had previously left a 1 star review as I had been sent a product that had gone bad. I was personally emailed by someone in management who made things right. That’s what you call good customer relati... See more

Company details

  1. Confectionery

Written by the company

Candy Funhouse is the Largest Online Candy Store! With more than 2,500 products, the entire Candy Verse is yours to discover. We pride ourselves on creating meaningful experiences for people all across North America.


Contact info

3.9

Great

TrustScore 4 out of 5

188 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Everything was exactly like I remember…

Everything was exactly like I remember it! I ordered a bunch of retro candy and had a great time sharing it with the people around me. I also ordered a bunch of new candy and loved everything! They also threw in a few extras (koolaid) which was a wonderful surprise! I have ordered from them twice now and will continue to order from them for all my fun candy needs!

January 15, 2024
Unprompted review
Rated 3 out of 5 stars

Was good but not the same…

I have ordered many times and they have sent the wrong candy once and this time my cinnamon hearts were rotten. Tamales and other candy were good. I just don’t know if I can trust anymore. I have also waited for things out of stock and they never seem to come in. I use to recommend but I don’t think I can anymore.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

6 Orders placed, Happy Customer

I have placed at least 6 orders at Candy Funhouse, and every order has arrived in an acceptable time frame, well packaged, and complete. I think that only once was an item I ordered out of stock, and I was immediately refunded for that item. I like that I can find items there that I cannot find in my regular shopping venues. The prices are a little high but I imagine that is because the items are a bit more "specialized" or "unique". Its always fun to shop there though!

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Fresh Stock; Excellent Service!

Excellent service. Products were fresh and safely packed. Liked that I was able to order smaller quantities rather than wholesale/bulk especially relative to the Claeys hard candies. Simply cannot get a good selection locally; so happy to have found candyfunhouse.ca online. I highly recommend this supplier!

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

the shipping was delightfully fast!

Website is super easy to understand and the shipping was delightfully fast! Ordered on Friday and got it 5 days later. Most of the food’s pictures had the ingredients part so I could check for my severe peanuts allergy! Food was in pristine condition and very yummy! Thank you! :)

January 26, 2024
Unprompted review
Rated 3 out of 5 stars

Received incomplete order and still waiting for a reply after two weeks.

I like the website, and the product that was sent to me was great.
However, I never received my entire order. U emailed them to inform them of the error, but no one has replied after two weeks.
Unfortunately, I am feeling a little ripped off as they accepted full payment for an incomplete order.

Hopefully, this issue can be fixed soon. If it is, I will update my review.

January 25, 2024
Unprompted review

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