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Rated 1 out of 5 stars

Worst customer service!!! Their products isn't worth the money!!! They take your money and don't send you what you ordered!!! This company isn't worth ordering from!!! THE ABSOLUTE WORST PRODUCT ON TH... See more

Rated 5 out of 5 stars

What made the experience great is that CannaAid always comes through with nothing but the best products EVERY.SINGLE.TIME I ordered the NEW Peak THC-A High Potency 1ml Carts the flavors I chose were M... See more

Rated 4 out of 5 stars

Fine products at a semi-reasonable price, though online competitors do offer much of the same at a slightly lower price per unit/serving. That said, the service was responsive and shipping fast. If on... See more

Rated 4 out of 5 stars

Giving 4 stars instead of 5 because I absolutely love the CannaAid gold label reserve vapes. The first time I bought the Kandyland, and I loved it (tasted just like cotton candy) so my next order was... See more

Company details

  1. Vitamin and Supplements Store

Written by the company

Welcome to CannaAid, your number one destination for industry-leading hemp-derived products. We are committed to pioneering the hemp industry, and with a robust variety of products boasting the most cannabinoids and highest potency, we're taking standards to new heights. With CannaAid, you're not just choosing superior quality, you're choosing an extraordinary journey backed by nature's best offerings. Join us in exploring a world of hemp beyond the ordinary.


Contact info

3.3

Average

TrustScore 3.5 out of 5

335 reviews

5-star
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1-star

Replied to 35% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Happy with my purchase!

This was my first time ordering your products and I felt it was a great experience. Product selection was good; descriptions were helpful. Product packaging was nice as well. Shipping faster than I expected!

December 28, 2023
Rated 1 out of 5 stars

No value for what I paid

I have bought your products now for awhile. I use them for severe back, neck and hip pain. They work! I used to purchase from a local vape store but they stopped carrying them so I have ordered directly from you. My beef is that I ordered a Peak mystery box for $80! I wrote to your customer service day I got it and no response! About 2 weeks ago! I tried to call your number about a half dozen times and left messages each time! NO RESPONSE! The fact that there was only 4 items in it shocked me! One was a stand alone rolled cig! On your website you list it at $11.99. I can buy them all day here from $8 to $11! The other three things are not in your catalog so must be close out items! I didn’t think I was playing “Let’s make a deal!” And I got zonked! Very disappointed!

December 19, 2023
Unprompted review
Rated 3 out of 5 stars

To whom it may concern:

Hmm . My order usually takes 3/4 business day. it's a week now it says package accepted pending still in North Carolina. It's like they just forget about my package. Like I'm not a valuable customer.... It makes me sick cause I have to wait a week for something that usually takes 3 days. Just horrible. Other than that I enjoy my vape and my pre-roll.

December 26, 2023
Unprompted review
Rated 5 out of 5 stars

I had a great experience ordering…

I had a great experience ordering online at the Cannaaid website. My order was processed and received within the time frame provided on my confirmation email.

I wish Cannaaid was sold in Illinois (or at least near where I live). Their products work tremendously and I've never slept better!!

November 24, 2023
Unprompted review
Rated 1 out of 5 stars

Gummies

Gummies landed a friend in the hospital with convulsions. Apparently poor regulations allow these to be very variable in quality. Consume at your own risk.

December 16, 2023
Unprompted review
Rated 5 out of 5 stars

Great products

Great products! Great prices! I’ve been buying from canna aid for while. If you haven’t tried them,you need to!

December 7, 2023
Unprompted review
Rated 1 out of 5 stars

My package was stolen and they told me…

My package was stolen and they told me they would not replace it because I didn't have the Route protection, but I sent the receipt in a screenshot to prove I did have the Route protection, and they gave me a different story after that I will never shop here again they're not true or their word we're literally give you the runaround to keep your money

December 4, 2023
Unprompted review

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