The Canny Company Ltd Reviews 

228
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the items are exceptionally well made, beautifully packaged, and arrive promptly to help transform daily walks by successfully preventing pulling. People also find the online platform very straightforward and intuitive to navigate when choosing products, supported by clear sizing instructions. However, some customers also noted issues with sizing, mentioning that specific options did not fit their large or giant dogs properly. A few people additionally described minor challenges with certain design attachments or noticed that pets needed time to adjust to wearing the training aid.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality and how well it... See more

Quality

Reviewers highlight positive aspects of quality, noting that the products are well made, strong, and... See more

Delivery service

People report positive experiences with delivery service, noting that orders consistently arrive promptly and... See more

User experience

Users describe positive interactions with user experience, highlighting clear sizing guides, helpful online... See more

Order

Customers had positive experiences with order processes, highlighting easy transactions, super fast dispatch,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased on recommendation. My seven month old 30kg large puppy had become dangerous to walk as she would lunge and pull. I was fearful of being pulled over and badly hurt. Instantly the Canny collar... See more

Company replied

Rated 5 out of 5 stars

I was reticent to buy a canny collar, wanting to avoid anything aversive. I have a crazy pulling Beagle so need to address that. I'm slowly introducing the collar to my dog so it's early days to see... See more

Company replied

Rated 5 out of 5 stars

Best collar we have tried. Recommended by our dogs always does trainer and both dogs instantly stopped pulling! So much more control when walking them, which is now a much more pleasant experience for... See more

Company replied

Rated 5 out of 5 stars

Great collar for a 12 month old exciteable retriever who pulls. Easy to fit and doesn't slip off like other similar ones as it has a fixed collar attached. It's a bit of a faff to try and use the att... See more

Company replied


Company details

  1. Dog Trainer
  2. also in
  3. Dog Walker
  4. Pet Trainer

Written by the company

The Canny Company manufacture and promote a small range of dog walking products including the popular Canny Collar, the best anti-pull head collar to help train dogs not to pull on the lead, transforming even the worst pullers into happy, well-behaved pets. Simple to fit, easy to use, kind, safe & comfortable, the unique 'behind-the-head' design of the Canny Collar means that it doesn't ride into your dog's eyes nor yank her head to one side. Voted 'Best New Product' by the UK pet industry when first launched, it is still a firm favourite with dog owners, trainers, pet stores and veterinarians. Our mission is to help owners enjoy walking their dog. The Canny Collar helps take away the stress, frustration and embarrassment of walking with a pulling dog, not to mention the worry of being pulled over and causing injury to you both. When you choose a Canny Collar, you're not alone. To date over one million owners have now trained their dogs to walk well on lead using a Canny Collar. Join them today and enjoy a lifetime of walking your dog stress-free on a loose lead.


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

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4.8

All reviews

(228)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Product arrived quickly I have…

Product arrived quickly I have successfully used it and very happy with the whole process

October 13, 2025
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Reply from The Canny Company Ltd

Thank you so much Moira, we're very happy that the collar is working out for you and really appreciate you taking the time to give us your feedback. 😊 We hope that you and your dog enjoy many happy walks together. 🐾 🐾

Rated 5 out of 5 stars

Canny Collar

Purchased on recommendation. My seven month old 30kg large puppy had become dangerous to walk as she would lunge and pull. I was fearful of being pulled over and badly hurt. Instantly the Canny collar has removed these puppy behaviours. It is the training aid to force the habit of walking without pulling and then I hope to abandon it for a normal collar. It is an amazing tool.

October 9, 2025
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Reply from The Canny Company Ltd

Thank you so much Elizabeth for taking the time to leave such a great review. 😊 We're delighted that you have got such a great and immediate result with your puppy. 🙌 Walking a large dog with a fear of being pulled over is no fun at all but it sounds like you are well on the way to training her to walk well on a regular collar and lead. Good luck with your training. 🐾 🐾

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Nice packaging. Collar was brilliant at stopping the pulling.

October 6, 2025
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Reply from The Canny Company Ltd

Thank you so much Kelly for taking the time to share your experience with the Canny. 😊 Glad that we were able to get your order to you on time and that you liked our packaging. 🙌 Hope you continue to enjoy many happy walks with your dog. 🐾 🐾

Rated 5 out of 5 stars

Amazing

I used a Canny collar a few years ago for a neighbour's dog. Decided to try one again for our rescue dog who was very strong on a lead. It is amazing how quickly she calmed down. Thank you.

October 3, 2025
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Reply from The Canny Company Ltd

Thank you so much for taking the time to share the experience of using the Canny on your rescue. 😊 We're very happy that you got such a good result and that she is now a calm, happy dog to bring out for a walk. 🙌 🐾

Rated 5 out of 5 stars

Easily best collar I've used

Used one of these before, got a new one for my huge puppy and it's brilliant, hes instantly walking nicer and more relaxed than on a harness

September 23, 2025
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Reply from The Canny Company Ltd

Thank you so much Chelle for the vote of confidence! 🙌 We're delighted that we could help you a second time to enjoy walking your dog. 😊 Good luck with your pup, hope you have many lovely walks together. 🐾 🐾

Rated 5 out of 5 stars

Stop pulling instantly. 10 out 10 from us

I have a 5 month lab pup, well he pulled like a train, after randomly stopping a women in the street after seeing how great her lab was walking, asked what lead and collar she was using and she highly recommended this company, so I ordered the collar and lead and have never looked back, after 15 mins of putting on and walking he is walking like a dream. I couldn't recommended enough. Also customer service are great and very helpful, because my lab was between sizes I ordered the smaller size but he has a big fat head and after explaining this and explained how tight it was on him, they recommended a return for a bigger size. All effortless.

September 19, 2025
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Reply from The Canny Company Ltd

Thank you so much Laura for sharing your experience of your Canny Collar purchase. We're delighted that you got such a great result so quickly with your lab puppy. 😊 Happy also that we were able to fulfil your expectations of customer service, we're a small company & try to go the extra mile so it's always very rewarding for us when our customers notice. Hope your walking training continues to go well and that you enjoy many happy walks together. 🐾 🐾

Rated 5 out of 5 stars

CANNY COLLAR - GAME CHANGER!

The Canny Collar has literally changed my life. Walks used to be a real struggle with constant pulling, but now they’re calm and enjoyable. It’s easy to put on, comfortable for my dog, and gives me gentle but effective control. I honestly can’t believe the difference it’s made — I’d recommend it to anyone dealing with a pulling dog!

August 26, 2025
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Reply from The Canny Company Ltd

Thank you so much Jasmine, that is some recommendation! 🙌 We are delighted that you feel the Canny has changed your life so much and that you are now able to enjoy walking your dog. 😊 We hope that your walking training continues to go well and that you have many more happy walks together. 🐾🐾

Rated 5 out of 5 stars

What a fantastic product

What a fantastic product! Brought this for our 4 year old Springer as she was really awful at puling on the lead. I used this ONCE and she was so much easier to walk!
So pleased!

August 28, 2025
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Reply from The Canny Company Ltd

Wow Laura, thank you so much for sharing your experience, sounds like you got a great result! 🙌 Just goes to show that you CAN teach an old dog new tricks! 😂 Good luck with your training, hope you both enjoy many happy walks together. 🐾 🐾

Rated 5 out of 5 stars

Easy to locate what i was looking for

Easy to locate what i was looking for, easy to find how to measure for the right size and fit. Ordering was easy and the item turned up swiftly. Product is well made, sturdy and comfortable for my dog.

August 19, 2025
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Reply from The Canny Company Ltd

Thank you so much Suzy for sharing your experience of your purchase and delivery process. 😊 We're happy that you like the product and that it is working well for you and your dog. 🙌 🐾

Rated 5 out of 5 stars

Great product

Great product . I think I measured incorrectly as slightly too big but have opened box now . Works on last collar setting though . Fantastic customer service as offered to exchange it . Many thanks .

August 19, 2025
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Reply from The Canny Company Ltd

Hi Gillian, thank you for your kind review. I have emailed you directly about the size.

Rated 5 out of 5 stars

Our very excitable pup is learning

Our very excitable pup is learning to walk to heel and greet other dogs without jumping on them. She previously spent a lot of the walk trying to remove her separate nose ‘harness’ but the nose strap on the canny collar does not seem to bother her as much.

August 15, 2025
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Reply from The Canny Company Ltd

Thank you so much for taking the time to share your experiences of the Canny in your review. 😊 We're happy that you are making good progress in training your pup to walk well and instill good walking habits for life. 🐾 🐾 Good luck, hope you enjoy many happy walks together.

Rated 5 out of 5 stars

Fast and efficient service and…

Fast and efficient service and delivery.product is exactly as described and does exactly what it says ...I would recomend this product to anyone to try.... fit and size guidelines good...colours are lovely too,a nice choice...

August 7, 2025
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Reply from The Canny Company Ltd

Thank you so much Lisa for sharing your experience both of the Canny and of our service. 😊 We're delighted that we got your product to you in a timely manner and that it does what it says on the tin. 🙌 Good luck with training your dog, hope you enjoy many happy walks together. 🐾 🐾

Rated 5 out of 5 stars

Perfect fit for my Huskita

Perfect fit for my Huskita. Helps reduce his pulling without pushing up on his fave like other brands. Definitely recommend.

July 24, 2025
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Reply from The Canny Company Ltd

Thank you so much Joanne for taking the time to share your experience of the Canny. 😊 We hope you both enjoy many happy walks together. 🐾 🐾

Rated 5 out of 5 stars

A brilliant invention

A brilliant invention, my dogs previous head collar would come off completely if he got it off his nose. This design means that if he gets it off the lead is still attached to the collar, no need to have 2 leads any more! I have a German Shepherd who previously pulled like a train and now walking him is more pleasurable

August 5, 2025
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Reply from The Canny Company Ltd

Thank you so much Karen for your kind words, we're delighted that the Canny has worked out so well for you both. 🙌 This functionality means your dog is safely attached as you have noted so great to know that you have peace of mind. 😊 Good luck with your training, hope you enjoy many happy walks together. 🐾 🐾

Rated 5 out of 5 stars

Very easy to order and delivery was…

Very easy to order and delivery was quick. These collars are fab and make such a difference when walking your dog.

August 4, 2025
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Reply from The Canny Company Ltd

Thanks Iain for the thumbs up! 😊 We're delighted that we got your collar to you in a timely manner and that it has made a difference to walking your dog. 🙌 🐾

Rated 5 out of 5 stars

We ordered the collar and lead for our…Australian Labradoodle

We ordered the collar and lead for our year old Australian Labradoodle who we rehomed 12 weeks ago . He had never been walked on a lead with previous owners , so pulled a lot on normal collar . We tried him yesterday on Cannico collar and within an hour he was walking by our side no pulling and only occasional attempt to try to get it off .now we can all enjoy our walks together.

August 9, 2025
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Reply from The Canny Company Ltd

Thank you so much Peter for sharing your experience with the Canny. 😊 We're delighted that you have got such a great result with your rescue, sounds like he really fell on his feet with good owners when you guys adopted him. 🤩 Good luck with your walking training, it's a lovely breed and we hope that you both enjoy many happy walks together. 🐾 🐾

Rated 5 out of 5 stars

the delivery was very quick.

the delivery was very quick.haven't tried the product yet but I've been told it's very effective without harming the dog in any way

August 1, 2025
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Reply from The Canny Company Ltd

Thank you Marian for taking the time to leave a review, we wish you the best of luck with training your dog. 😊 🐾

Rated 5 out of 5 stars

Delivered promptly

Delivered promptly. The Canny collar does work, but despite following your instructions, they can come off of two of the three dogs. However I am pleased with the purchases. Other similar halters have been too bulky and the dogs not so comfortable wearing them

July 30, 2025
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Reply from The Canny Company Ltd

Thank you Jackie for taking the time to leave a review on the Canny Collar. 😊 It does require a slightly different technique to other headcollars and you will find a solution to this issue by taking a look at our Help & FAQ page here: https://www.cannyco.co.uk/pages/faq

Rated 5 out of 5 stars

It’s the third one we have bought.

It’s the third one we have bought.
Fantastic for our 9 month old retriever. Makes walks enjoyable while we are training her.
We also bought them for our last 2 retrievers.
Certainly recommend having a canny collar for any dog.

July 24, 2025
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Reply from The Canny Company Ltd

Thank you so much for taking the time to share your experience and for your loyalty to our product!! 😊 As a small, family company, we appreciate every piece of feedback that we receive and we're delighted that you have got such great results with your dogs. 🙌 🐾🐾

Rated 5 out of 5 stars

Good quality & they work

Good quality & they work! Finally have control of my Shepherd! I have about 10 different other collars and harnesses and a Halti, none of them worked. To the extent I couldn't walk Blue, he even caused a prolapsed disk! Now with the CannyCollar i can finally walk him with confidence! Got another for my 7 month old Collie who pulled like mad, with the new collar she is amazing to walk. Thank you!!

July 24, 2025
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Reply from The Canny Company Ltd

Wow Jo, what a fantastic review, we are so, so delighted for you and your dogs! 🙌 🤩 To be able to walk them both, especially having suffered such a painful injury, must be wonderful! We hope that you, Blue and your collie all enjoy many happy and wonderful walks together! 🐾 🐾 😊

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