The Canny Company Ltd Reviews 

228
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the items are exceptionally well made, beautifully packaged, and arrive promptly to help transform daily walks by successfully preventing pulling. People also find the online platform very straightforward and intuitive to navigate when choosing products, supported by clear sizing instructions. However, some customers also noted issues with sizing, mentioning that specific options did not fit their large or giant dogs properly. A few people additionally described minor challenges with certain design attachments or noticed that pets needed time to adjust to wearing the training aid.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality and how well it... See more

Quality

Reviewers highlight positive aspects of quality, noting that the products are well made, strong, and... See more

Delivery service

People report positive experiences with delivery service, noting that orders consistently arrive promptly and... See more

User experience

Users describe positive interactions with user experience, highlighting clear sizing guides, helpful online... See more

Order

Customers had positive experiences with order processes, highlighting easy transactions, super fast dispatch,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased on recommendation. My seven month old 30kg large puppy had become dangerous to walk as she would lunge and pull. I was fearful of being pulled over and badly hurt. Instantly the Canny collar... See more

Company replied

Rated 5 out of 5 stars

I was reticent to buy a canny collar, wanting to avoid anything aversive. I have a crazy pulling Beagle so need to address that. I'm slowly introducing the collar to my dog so it's early days to see... See more

Company replied

Rated 5 out of 5 stars

Best collar we have tried. Recommended by our dogs always does trainer and both dogs instantly stopped pulling! So much more control when walking them, which is now a much more pleasant experience for... See more

Company replied

Rated 5 out of 5 stars

Great collar for a 12 month old exciteable retriever who pulls. Easy to fit and doesn't slip off like other similar ones as it has a fixed collar attached. It's a bit of a faff to try and use the att... See more

Company replied


Company details

  1. Dog Trainer
  2. also in
  3. Dog Walker
  4. Pet Trainer

Written by the company

The Canny Company manufacture and promote a small range of dog walking products including the popular Canny Collar, the best anti-pull head collar to help train dogs not to pull on the lead, transforming even the worst pullers into happy, well-behaved pets. Simple to fit, easy to use, kind, safe & comfortable, the unique 'behind-the-head' design of the Canny Collar means that it doesn't ride into your dog's eyes nor yank her head to one side. Voted 'Best New Product' by the UK pet industry when first launched, it is still a firm favourite with dog owners, trainers, pet stores and veterinarians. Our mission is to help owners enjoy walking their dog. The Canny Collar helps take away the stress, frustration and embarrassment of walking with a pulling dog, not to mention the worry of being pulled over and causing injury to you both. When you choose a Canny Collar, you're not alone. To date over one million owners have now trained their dogs to walk well on lead using a Canny Collar. Join them today and enjoy a lifetime of walking your dog stress-free on a loose lead.


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

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4.8

All reviews

(228)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy walking

Canny collar and lead together have made our walks so much more happier not just for us but for our dog too.Thank you for being so prompt with our deliveries.We had to exchange our collar but you made it so easy and all exchange was in 3days.Great quality and great service.Thank you.

July 24, 2025
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Reply from The Canny Company Ltd

Thank you so much Donna for taking the time out to share your experience of the Canny Collar and our small, family company. 😊 We're very happy that we could meet your expectations and that you can now both enjoy your walks together. 🐾 😎 Also that delivery and exchange was made easy, we try our best to offer a quality service. 👍 Good luck with your walking training! 🤩

Rated 5 out of 5 stars

It’s a miracle…

I’ve got a mixed breed German Shepherd who I’ve tried everything with. He pulls like a train and doesn’t seem to be bothered by anything we’ve tried. I got recommended this and honestly it’s incredible. He doesn’t pull and walks so beautifully, our walks are actually enjoyable now. Easy to put on and feels really safe to us. I would recommend to anyone.

July 23, 2025
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Reply from The Canny Company Ltd

Thank you so much Hannah for such a glowing review! 🙌 It sounds like you have got a really good result with your boy. 😎 We're really happy for you both that you can enjoy your walks and wish you all the best with your dog training. 🐾 🐾

Rated 5 out of 5 stars

Brilliant for learning my Faith not to…

Brilliant for learning my Faith not to pull like a train.
I now use it just as a collar and if she does start to pull i still have the option to use the no pull.
I would recommend the Canny Collar.

July 3, 2025
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Reply from The Canny Company Ltd

Thanks Sharon for taking the time to leave a review of the Canny. 😊 We're very happy that it is allowing you and Faith to both enjoy your walks together. 🙌 🐾

Rated 5 out of 5 stars

Recommended collar!

This collar was recommended by a labrador owner for our 6mth lab puppy and has transformed our walks. No more pulling and a joy to go out now, would recommend this to anyone with a dog that pulls

June 5, 2025
Unprompted review
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Reply from The Canny Company Ltd

Wow Ruth, that is such great news, we are delighted that you got such a great result with your lab puppy! 🙌 Especially as it was a recommendation from another dog owner, sometimes these things don't work out as well as we would like. Good luck with your training, we hope you both enjoy many happy walks together. 😊 🐾

Rated 5 out of 5 stars

I bought this collar for my very…

I bought this collar for my very energetic shepsky that loves to pull. It's made walking him so much better. I'd highly recommend and will definitely buy again

June 20, 2025
Unprompted review
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Reply from The Canny Company Ltd

Thank you so much Sheila for taking the time to share your experience with the Canny Collar on your Shepsky. We're delighted that it has improved your walking experience with him. 😊🐾 Hope you enjoy many happy walks together. 😎

Rated 5 out of 5 stars

Delivered as promised and the collar…

Delivered as promised and the collar seems to work well on my pup. Can't really say much more than that.

June 19, 2025
Unprompted review
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Reply from The Canny Company Ltd

Thank you so much Kathleen for taking the time to share your experience. We wish you all the best with walking and training your pup. 😊 🐾

Rated 5 out of 5 stars

Only short lead I purchase

Only short lead I purchase. The padded section on the lead is helpful when a bit more control is needed and I love being able to open the handle and attach it to something without having to remove the dog from the lead. Would love to see more colour choice to match with harnesses I use, minor gripe and I just use black. Would love to have orange and hot pink lead!

June 30, 2025
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Reply from The Canny Company Ltd

Thank you so much Deirdre for taking the time to leave a review. We're happy that you find the lead so useful. 😊 We can certainly look at a 'Canny' orange colour. Watch this space!

Rated 5 out of 5 stars

great product

great product, makes walking the dog a much more pleasurable experience, and now even my youngest child can control our big retriever.

June 16, 2025
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Reply from The Canny Company Ltd

That's great news, we're delighted the Canny is working so well for you and your family! 🙌 🐾

Rated 5 out of 5 stars

Product very good quality

Product very good quality. Speedy delivery. Clear instructions.

June 6, 2025
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Reply from The Canny Company Ltd

Thank you so much Lynne, we're happy that you like the product and it was delivered in a timely manner. 😊 🐾

Rated 5 out of 5 stars

This works much better than all the…

This works much better than all the other branded headcollars we have tried. Works as described.

June 4, 2025
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Reply from The Canny Company Ltd

Thank you so much for taking the time to leave a review Michelle, we're delighted that the Canny is working well for you. 😊 Good luck with your walking training. 🐾

Rated 3 out of 5 stars

Collar is well made

Collar is well made, but sadly did nothing to curtail our Pointers from still pulling like steam trains. It acted more like a regular collar, not a head collar.

May 27, 2025
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Reply from The Canny Company Ltd

Thank you Karen for taking the time to leave a review and we're sorry that the Canny Collar wasn't as effective as you had hoped. If your dog is still pulling, we have a useful section on how to get the result you want for this exact issue on our Help & FAQ page which we think should help you: https://www.cannyco.co.uk/pages/faq

Rated 5 out of 5 stars

Second time buying

Second time buying here. Works perfectly!

May 19, 2025
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Reply from The Canny Company Ltd

Thank you so much Sylwia for your loyalty to our brand! Good luck with training your dog. 🙌 🐾

Rated 5 out of 5 stars
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Reply from The Canny Company Ltd

Thank you so much for taking the time to share your experiences with the Canny Collar! 😊 We're very happy that you are making progress with your dog and that we could meet your expectations on product quality. 🙌 🐾

Rated 5 out of 5 stars

excellent service

quick reliable service

April 28, 2025
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Reply from The Canny Company Ltd

Thank you so much Lynn, we're happy that we could get your product to you in a timely manner. 😊 🐾

Rated 5 out of 5 stars

the canny collar is exactly what I…

the canny collar is exactly what I needed to stop my dog from pulling when on the lead. True to size and fast delivery

May 6, 2025
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Reply from The Canny Company Ltd

Thanks Olive and very happy that we could meet your expectations in terms of correct sizing and delivery time. 😊 Good luck with your training. 🐾

Rated 5 out of 5 stars

Helpful and knowledgeable staff

Very helpful website and the lead is nice and comfy in my hand and I don't get burns!

May 2, 2025
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Reply from The Canny Company Ltd

Thank you so much Linda for taking the time to leave a review! Hope all is well with you! 😊 🐾 😎

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